Crowne Plaza Ya'an Reviews

Well maintained, well equipped room. Good service. Decent breakfast wide selection

Clean place, good breakfast, good room. Ask for Neal when coming here - great service!

Beautiful hotel with well equipped rooms on river but quite far from tourist areas. Better for business travel than tourist

Fantastic experience staying in this hotel. High quality service.

Great view and great service. The location is also super convenient!

The first time I came to Ya'an, I chose the Crown Hotel with the highest rating without hesitation. So far, it can be said that it is the most satisfactory hotel for our trip. After the reservation, a special staff member added WeChat to contact me. Miss Zeng is very professional. I think that responsibility is very important in the service industry. In the early stage, she helped me upgrade the room type and added breakfast. After I checked in, the room next to me was very noisy, and she actively helped me change the room and calmed my emotions. This kind of service awareness and the heart for the guests really touched me. There were some small episodes during the period. Miss Zeng helped me deal with it in time at more than 11 o'clock in the evening. This professionalism is definitely worthy of praise! It was this pleasant stay experience that made our trip to Ya'an very successful. I think if there are friends who come to Ya'an to travel, they can choose Crown with their eyes closed. The service enjoyment will definitely exceed expectations! P.S. The room overlooks the Qingyi River, the environment is first-class, and you can walk to Panda Green Island and Nuwa Square. The hotel breakfast is also very rich.

I chose this hotel when I came to Ya'an for the weekend. The hotel environment and service are very good. The place can also charge the car. The hotel front desk service is very good. They also helped to upgrade the river view king room. The river view is really great, but it's a pity that I didn't have time to take a photo! Next time I come to Ya'an, I will continue to choose this hotel!

We left Chongqing for Xichang and stayed in Ya'an for one night. We chose Crowne Plaza, which was very good. The front desk took the initiative to upgrade the room type that day and gave us a breakfast for children. The hotel is quiet and comfortable, and I had a good sleep at night. It is worthy of the quality of Crowne Plaza. The breakfast variety is very rich, and the dining environment and experience are also very good. In short, I am very satisfied with this stay and will continue to choose this hotel next time I come to Ya'an!

Beibei and Xuemei welcomed us warmly when we entered the hotel. Seeing that we had children, they upgraded us to a river view room and gave us pandas and fruits for the children. The children were very happy! The restaurant waiter was also very enthusiastic. The three dishes recommended for dinner were all delicious. I remember the waiter's name seemed to be Zhang Yunxia. If it wasn't raining, I would have wanted to play one more day and stay one more night! The breakfast was very rich, and the rice noodles were delicious 😋. Overall, the service staff of the entire hotel were very enthusiastic, and the dishes were delicious!

This hotel stay experience is great! The room is clean and tidy, warmly decorated, and well-maintained with complete facilities. The front desk service is warm and thoughtful, check-in is fast, and they also recommend surrounding attractions. The breakfast is rich and varied to meet different tastes. The location is convenient, and the surrounding food and transportation are very convenient. I will choose this place next time I travel!

The Panda River View Room is highly recommended for those with children. It is very large and spacious, and the bed and pillow are very comfortable, with the right hardness and softness. The hotel also provides bicycles, so if you don't want to walk, you can ride a bicycle to the riverside. Whether it is the decoration of the house or the service, the details are in place and worthy of praise. Facilities: Complete, breakfast is very rich, standard 5-star breakfast equipment, noodles are delicious Hygiene: Clean Environment: Great, very suitable for relaxation and leisure, and you can also take a boat to cruise the Qingyi River in Ya'an at night. The night view on both sides of the river is very beautiful Service: Impeccable, very considerate. The situation on the scene is the same as the photos provided by the merchant, no difference. There are also activities during the Chinese New Year, such as making glutinous rice balls.

The best hotel in Ya'an, with new facilities, comfortable toiletries and bedding in the room (it would be better if the toilet was smart). The service is very good. Angela and Spike at the front desk are very enthusiastic, helping to solve problems and introducing Ya'an attractions, which is very good. The room service is also responsive. The breakfast is good, with local special snacks, and the taste is very good. The bonfire party on New Year's Eve was very lively and full of the New Year atmosphere. Ya'an is a beautiful and comfortable city, and the Crowne Plaza Hotel adds a touch of enthusiasm to it. I will stay here again next time.

Facilities: Very new, convenient facilities Environment: The scenery along the river is very good This is the first time I travel with my baby this year. Thanks to the guest relations director Zeng Yuting for helping me upgrade to a better executive suite. Very warm. She also helped to prepare fruits and small gifts, which was very emotional. Thank you very much! The whole family had a wonderful Spring Festival travel time!

The room and environment are very good. During the Chinese New Year, they even upgraded us to a river view room and arranged welcome fruits. Thank you to the hotel staff Zeng Yuting Bubles for the great service.