Novotel Xi'an Xinxing Reviews

This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.

Good location, a 20 minute walk east of the ancient city wall. Conveniently attached to a mall. Room was large with comfortable bed. Soundproofing could be better, the guests around us were all noisy one night.

Candy Tang, one of the Front Desk staff, she was so professional, sleek and very customer friendly, especially that I am a foreigner and my Chinese Language is limited. very quiet room, floor and surroundings. My special requests were granted since it is not peak season. The rooms and bathrooms are spot on and amenities inside the room works and their Wi-Fi connection speed is great! Overall, five star rating to this Hotel! Strongly recommended.

Clean and modern hotel at a very reasonable price. There is a metro stop nearby too.

Good hotel and nice place.

I love the decor of the hotel! The bed and bedding are super comfortable. For the most part the rooms are decent. There were a few stains in the bathroom that you can tell have built up over the years but for the most part the rooms are clean!

an exceptional hotel the staff were friendly the room was very clean the location was good, walking distance to the wall the room was well sized and comfortable

goooood

The butter service is good. The environment is good👍, very good, and the hygiene is also good👍. Metro Line 3 is nearby. The attractions are relatively close. nice environment. After I arrived, I was given a small gift. Very good. I like it. I like it. I like it.

The main feature of the room is its large area. The hotel still surprised me. Recently, they held an event to give away free breakfast. Although the breakfast variety is limited, it is better than nothing. The main feature is convenience! There is a Hema Fresh next to the hotel, about 100 meters away from Exit B of Line 3 (Changle Park Station)! The hotel also gave away a bag of snacks every day, including two drinks, a bag of nuts and a few candies! My child also drew a blind box!

The rooms in this hotel are very spacious and comfortable. It is near Line 3 and is very close to some attractions. The hygiene is also relatively clean and tidy. The service is very thoughtful and meticulous, especially the butter. The auntie also delivers things quickly. There is a Hema supermarket near the shopping area. The service staff greeted politely. It makes people feel very warm and comfortable. I will come to stay again. It left a very good impression on me.

The hotel is worth recommending. If you are used to staying in a hotel with big white walls, the retro industrial style is still a good experience. The room I booked was upgraded to a higher level for free. The craft beer in the hotel is really worth drinking. The handsome guy at the front desk recommended a beer set meal, which is not expensive and tastes good. It is very pleasant when paired with other snacks.

I have stayed here many times. The front desk service is good. The room is quiet, spacious, and has a wide view outside the window. The hotel also provides breakfast, which is quite rich.

This is a very nice hotel, the room is really big! It was very comfortable to stay in. The room was also clean, which allowed me to have a very good sleep quality. The service staff was very professional and friendly. As soon as I entered the lobby, I was greeted with a smile. The older sister also actively cleaned the room. The breakfast was very rich, and there was also the local specialty snack Hu La Tang, which was very filling! Parking is also free now, so remember to check the parking voucher at the front desk. It is really super convenient and I will come again!