Awake Hotel (Xi'an Bell and Drum Tower Luomashi Pedestrian Street Branch)

The hotel is amazing. Convenient, clean and looks really new. Id come back to stay here again. However the gym advertised on the website is not yet ready.

I had an amazing stay at the hotel. It was comfortable and quiet. The staff was very helpful. Even though they do not speak English with a little patience and some help with translation apps communication can be managed. For some reason my booking was confirmed to be one day before my intended date so I had to extend my stay for one night. They were helpful with resolving this issue and managed to extend my stay in a few seconds by paying through Alipay. I was even offered a breakfast coupon for my last day before checking out! The hotel placement is very good, close to everything (transportation, Huimin street, commerce, etc...). Highly recommended for foreign travelers.

A couple of minutes walk from the metro, five minutes from the bell tower. Nearby are several shopping streets with cafes and street food, shopping centers with food courts. Comfortable bed, fresh towels, clean bed linen, but required updating upon check-in; they were replaced without question. We booked a non-smoking room, but upon check-in there was a strong smell of cigarettes in the toilet. The number was replaced, but only the third one did not smell of cigarettes. There isn't much choice for breakfast, but you can fill up. There are few tables, but for two days there were no queues for breakfast. Helpful staff.

The hotel is a superb world class hotel.. The hospitality is flawless with modern amenities.. Will definitely stay again in the future.. Truly recommended for families and solo tourists... Kudos to the receptionists for the 5A's services...

The hotel staff are very helpful in addressing queries and meeting my needs during my stay, such as to book transport to the airport. The check-in process was smooth and fast, despite my late check-in at midnight. The hotel is located along the main road, with easy access to various food options, bubble tea joints and malls. While it is located just a few minutes' walk away from the metro exit (line 6), do note that if taking line 2 of the metro (where some of the attractions are located at), you would have to walk a bit more.

Location very centre,staff helpful and friendly, breakfast tasty.is convenient for travellers.and will choose this hotel when next trip.

Nice hotel, perfectly situated in the Xi'an city walls for easy access to the main sites. Tasty and fresh breakfast, comfy bed.

new hotel which is very clean and comfortable. the staffs are friendly and always prepare warm water for us before going out. do take note that there’s another hotel of the same name on the opposite street.

Super convenient location with close proximity to many landmarks and easy access to public transport. Friendly and helpful staff. The room is quite spacious with basic facilities, but the phone and internet signal inside the room is not really ideal. Much appreciated the self-service laundry room too!