Hotels near Roller Magic in Waterbury

The hospitality that this hotel has to offer will make you a return customer. I had such a great experience during my last minute stay here. From the guests to employees, everyone is super friendly. The hotel is spotless, and the rooms are nice and dated. It’s a steal for the price offered. I’m really here to review the manager of this location Carlin Holness. She has transformed my expectations of hotel customer service in such a positive way. From the minute she assisted me, she was nothing but bright and radiant energy. Her smile and laugh is infectious and it makes you feel right at home. If I ever own a business, I would 100% make her the face of it. She goes above and beyond for her customers and Marriott should be extremely proud to have her representing their team. I am in absolute awe of how one person can dramatically influence your stay at a hotel. She made me want to never book anywhere but Marriott. If you see this Carlin Holness, THANK YOU!!!!!!!!!!! I hope we get the chance to meet again!!

The surrounding area is very convenient, the food in the Italian restaurant will be fascinating, the fruit in the supermarket is fresh and refreshing. The reception is very polite and welcoming. Staying here is very comfortable! Thank you!

Very clean, check-in smooth, breakfast yummy! All around great stay!!!!

The hotel is quiet and clean. The big bed slept very well. The front desk clerk is warm and welcoming. The hotel shuttle driver is also great! The only regret is that the waiter in the hotel restaurant is very discriminating against the Chinese who do not understand English. On the first day, I ordered two breakfasts. The whole dish was actually fried black-boiled potatoes and bacon. I want to give my opinion, but I can’t say it. I hate that I have not learned a foreign language well. The next day, I changed my English-speaking daughter and dad to have breakfast. The same breakfast was served, but the normal food status was up. I still remember the dark two breakfasts, but my heart is still very wrong.

I booked this Inn for a last minute trip. It was lovely, peaceful, immaculate. The staff were friendly and helpful; there are complimentary hot beverages in the lobby; there are also delicious cookies, fruits, and newspapers . When I got to my room, I found more treats, chocolates! It had been a hard day, so I was especially grateful for the warm ambience. The room that I had was spacious, elegant, very traditional, with a super comfortable bed and a fine sofa. The temperature controls worked perfectly. I did not have time to stay for the complimentary breakfast, but appreciate that it was available. Oh, yes, I would love to stay there again. Thank you!

The last time I stayed at this hotel was in June when I had an appointment at a nearby medical building. At that time, I had difficulty showering in the morning because the lower border of the shower directed water out into the hotel room instead of back into the shower. I used every towel in the bathroom to try to mop up the mess on the bathroom floor and ran to keep my appointment. As I approached the room where my appointment was, I heard another woman explaining that she was late because of the same problem with the shower in her hotel room. When visiting the hotel this week, I was happy to see that the bathroom was remodeled with a sturdy class door leading to the shower. Unfortunately this time I struggled with water temperature and finally resorted to taking a lukewarm shower. The front desk sent a man to look at the hot water problem and her suggested that I run the water for 5 to 10 minutes before showering. The problems with showering are unfortunate because this is a lovely hotel, clean, nicely decorated, comfortable, and quiet. The staff are polite and ready to help. Since I am visiting the area for medical appointments, it is important that I bathe before the appointments and this has been a bit of a problem during my two stays at this hotel. I would try staying at this hotel one more time because I believe it has the potential to be a hotel deserving of a higher rating.

Very clean. Staff is friendly and helpful. Excellent cleaning staff, especially the nice lady who was working in the wing I was staying. Recommended for the value assuredly

The shower could NOT GET WARM. Discovered the faucet had been put on incorrectly - arrow pointing to warm was cold water, etc. - but the hot water was still VERY cool and came out at diminished stream - a medium trickle. I ended up just washing my hair, bent over so it wouldn't freeze my body. I had a business meeting an hour later. Checking out, I was not offered any reduction in price, or even a free breakfast. IT WAS A HORRIBLE SITUATION!!! (Room was nice though, and very clean.)

Room is very big and the facility is new

The Plainville Fairfield Inn & Suites by Marriott® is conveniently located off of I-84, and is situated near Lake Compounce, and is in close proximity to Corporations such as General Electric, Stanley Back & Decker, United Technologies, ESPN, Hartford Healthcare Medical Group, and others. It is near the West Farms Mall and minutes away from Downtown Hartford. At Fairfield Inn & Suites by Marriott, your hotel experience will be what you want - a clean, comfortable guest room equipped with a microwave, refrigerator, and friendly service. Enjoy the complimentary deluxe continental breakfast featuring fresh fruit, individually-sized quiche, scones, and so much more, an indoor heated pool, and FREE high-speed Internet. At the Fairfield Inn & Suites Plainville, you’re our #1 priority. We promise you’ll be satisfied, or we’ll make it right. That’s our commitment to you. Ask us about The Fairfield 100% Guarantee.