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Reviews for Tulum Hotels

Rubi Tulum
4.6/524 Reviews
The staff is amazing! Our visit was over Chris**as. We stayed in the adventure penthouse with the suspension bridge access. Unfortunately and very unexpected the restaurant was not open. I inquired about making reservations for Chris**as Eve and Chris**as.. I was not informed that it was closed. That was the only disappoin**ent and inconvenience. You will need a taxi or take a bike to get supplies. Town is close and a nice adventure 😉. They provide cookware for the stove top. The stairs connect each floor. When it rains they get very slippery. My husband slipped and fell, be very careful The rooms are beautiful. Everything you need even big spray! Use it!!!! We were not a big fan of the rainshower over the tub with no curtain. Everything gets wet and the floors get slick so you end up using the towel to dry the floors. The private rooftop space with the plunge pool is amazing. The pool swing needs updating. The bikes to town were the best. We also did the beach. We definitely want to explore more next time. Rubi is definitely a very special place. If the restaurant would have been open it would have been perfect! The new airport opened in Tulum. That will make it easier.. It is down a bumpy dirt road. We had difficult time getting a cab to bring us back when we went into town for dinner. Need a van or SUV. Make sure you arrange this ahead of time.. It was the little hiccups that made the experience that much more special. We are very easy going so we made the best of it. We look forward to returning and experiencing Baxale..
LiveTulum
4.3/545 Reviews
Warm and beautiful Mexican-style hotel, the balcony is the swimming pool, next to the restaurant. Breakfast includes scrambled eggs, salami and ham, fruit, various breads, coffee, tea, milk and juice. Although there are not many types, they can all be eaten comfortably. The location is good to find, just entered the second intersection of Tulun left hand and went in, there is parking space, ten minutes to Tulun site, X park half an hour to forty minutes, airport two hours, 7 word hotel area less than three hours . It is convenient to eat around, there is a big supermarket, and there is a local life atmosphere, which is not experienced in the 7-character area.
Bahia Principe Grand Tulum - All Inclusive
4.2/5100 Reviews
We are leaving in the morning and wanted to report on our 10 night trip to GBP Tulum. First off, the staff is amazing. Rosalia and Jorge at The Truck particularly made our trip with their attention and personality. We hope to see them again one day. Jesus and Fredy specifically stood out at the buffet. This resort is perfect for kids of all ages. The water park area is superb and very well monitored. The kids club, though we did not partake in, looked very fun. The room, though updated recently, is showing a bit of wear but was always well cleaned by the staff. Mini bar restocked daily. A tip and a note for what you prefer goes a long way. We stayed in a two room suite which was amazing for a family of four. The food was very good and we specifically liked the Thali Indian restaurant. The Tequila Mexican would be our second choice. Dinner buffet was always full of quality choices. We enjoyed the nightly music by the pool. We did not get to experience the shows though as our kids sleep before they start. There was next to no sea**** on the beach during our time. It was beautiful but rocky in sections. Bring water shoes. My only complaints would be as follows: 1) The area by the kids water park at Tulum has a very slippery section by the transition from the larger kids area pool and the Vama fun area. You will see it marked with caution tape but they expanded the tape while we were there. I would recommend some etching of the concrete as it’s noticeably much more slick than the other pieces of concrete. 2) Play more local music during the day! We would have loved some Mexican, Latin, Spanish or Reggaeton music through the speakers but very rarely heard any. The playlist was a bit of a disappointment with bad pop music. We resorted to playing our own music. Please showcase local music! Hoping our next visit is not too far off. Thanks again to all staff.
Akumal Natura Glamping
4.4/558 Reviews
We booked on the rescue tour with Cesar to see the animals rescue and rehabilitation deep in the jungle. This trip over exceeded our expectations. Cesar, our guide had the most incredible relationship with the animals and was an absolutely fantastic host. He drove us into the jungle and told us all about the animals, where they had (unfortunately) come from and the process of rehabilitation if the animals were able to be reintegrated back into the wild. It was very educational and very moving and we learnt so much. The day ended with a visit to their private cenote which was just beautiful. We cannot thank Cesar enough for the tour but also the rescue centre for working hard to give the animals a better quality of life. We would highly recommend.
Elements Tulum Boutique Hotel
4.4/5111 Reviews
This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.
Selina Tulum
3.8/5101 Reviews

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Hotels Quick Overview

Number of Hotels397
Number of Reviews10,542
Highest PriceS$ 2,913
Lowest PriceS$ 33
Average Price (Weekdays)S$ 405
Average Price (Weekends)S$ 402