Hotels near Nakano Kuritsu Aioi Pocket Park, Tokyo

Self-service, no service staff, very inconvenient

The Bellustar is a beautiful, new, sparkling hotel with big floor to ceiling windows and lovely decor. The atmosphere is serene and there are few rooms, so we had a quiet and pleasant stay. The room size and layout was comfortable. We used the concierge once and found she was very professional and assisted us perfectly. There is only one disadvantage: Even though there is a choice of the main course for breakfast, the side dishes and bread are exactly the same every day, which was a bit monotonous. However, if you order breakfast the evening before to be sent to your room, there is the option to have a Japanese breakfast. The building has its own airport limousine stop, and also a complimentary and serviced coffee/juice bar area on the ground floor which is handy when coming or going from the hotel.

This is our 2nd time staying in the Hotel Sunroute Plaza Shinjuku, we chosen due to the location. Overall we're very satisfied, the staff at the frontdesk very helpfull, but little bit dissapointed with the restaurant staff during breakfast. It is said the breakfast time until 10am, on the 3rd day we check in for breakfast at 09.45 am but they've already closed. Actually the previous day, I also saw the waiters talking very rude to the customer when asking about payment although the customer has explained that they have paid. Need more customer service training for people at the restaurant.

The location of the hotel was not the most optimal. The nearest train station was a 5-10 mins walk away. And there was another long walk through the underpass to get to the brown line that we frequently used, which resulted in us deciding to lug our luggages to deposit at the lockers in the train station (so that we don’t have to walk back). Room was decently spacious for the price point that we paid.

Very convenient location. Room is clean and basic. Some of the thoughtful amenities (such as facial mask, bath salt, mouthrinse, tea bags, etc) are self-served at lobby. But only available during a certain hours.

We chose this hotel in Japan at the beginning of our honeymoon and stayed for 5 nights. This is our first time in Tokyo and we are very happy to be able to stay in such a good hotel. The process we were looking for this hotel at the time was a bit dramatic. We took a taxi from the nearest subway station - it cost 500 yen, the price was a bit embarrassing, it turned out to be so close to the hotel. The next day we found that there was a bus service, about every20-30 minutes, there was a car to the subway station, and then we took this bus all the time. The hotel's hospitality staff was professional and friendly. We arrived at midnight and soon someone took us to the room and helped with our luggage. Our room was stylish, comfortable, spacious and clean. In the morning, we found that the view outside was really good and we could see Mount Fuji! There is a lake on the right, quite big, there is a flea market there on weekends. The accommodation business we booked also included breakfast, we tasted both traditional Japanese cuisine and Western breakfast. I have to say that we like both flavors. The variety is rich, the service is thoughtful, everything is great. There is also a small thing that is very touching. When it rains, you have to ask for an umbrella at the front desk. They will happily provide the prepared umbrella with a charming smile. Tokyo's subway system is very good. After half a day of play, we returned to the hotel to rest, very convenient. Every time we went to the subway station, the hotel bus was already waiting there, which was so convenient. After a break for an hour or two, we can start again without any problems. The government building is a must-visit for tourists and it happens to be close to the hotel. We went there to have a bird's eye view of the whole city. There is also a good souvenir shop around, we went around for half an hour and bought a lot of things. The Japanese know how to make good souvenirs! I highly recommend this hotel and we would like to return.

The lobby is on the fourth floor, and there are capsule rooms on separate floors for men and women. The men's bathroom is on the eighth floor. There is a lounge after taking a shower. You can usually stay in the lounge until you go to bed and then go back to the capsule room. The lounge has a refrigerator, microwave, and water dispenser, which can meet the needs of those who travel alone.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

This hotel is excellent, location is very good, near many sights in Tokyo, staff are very nice, and really take consideration on our needs, will visit this hotel when we travel to Tokyo again.

1) I stayed for 6 days and 5 nights with breakfast, and there were only 3 fixed selection items everyday. However, I felt a bit bored on the third day. If it can be changed to buffet or semi-buffet is much better, there will be more choices. 2) The toothbrush provided by the hotel has a very hard brush head, and the enamel on the teeth will be brushed off even with the slightest force. The gums will also bleed. And the tooth paste is difficult to squeeze out. There is also a smell in the bathroom, which requires tape water for more than 10 minutes before it subsides. 3) The electric kettle only ha a small capacity and cannot be reheated continuously. If you want to have cup noodles as a late night snack, you cannot handle 1 large, or even 2 small portions at the same time. Overall it's good. Clean with convenient transportation. It takes 3-5 minutes to walk to the subway entrance, and 15-20 minutes to Tsukiji Market and Ginza.