Swan Lake Hotel Reviews
Swan Lake Hotel
7-10F, Building 1, Jade Expo City, No.6 Sihui Avenue, Sihui, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Swan Lake Hotel Guest Reviews
4.7/5
Amazing
559 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(559)
Positive reviews(542)
Reviews with photos/video(115)
Classy environment(55)
Friendly front desk staff(41)
Large rooms(17)
Great location(14)
Well decorated(13)
Convenient parking(13)
Perfect for business trips(10)
Stayed multiple times(10)
Negative reviews(17)
imKimsu
Deluxe Panoramic Suite
Stayed in Apr 2024
Solo travellers
13 review
Outstanding
Posted on Apr 22, 2024
Excellent service by the staff who are always friendly and always provides the best service and experience.
Ka Yin Chris
Guestroom (Double bed)
Stayed in Aug 2023
Family
9 review
Outstanding
Posted on Aug 7, 2023
This hotel is absolutely out of my expectations. Room is clean, service is good. Location is awesome. They have free coffee and tea provided. With that reasonable price. That's really out of your expectations
Response from Property: Dear guests, thank you for choosing to stay in our hotel, thank you for taking the precious time to give five-star praise, your praise is to give us the greatest forward momentum. We will make more efforts to provide better service, clean and sanitary environment, to receive each guest in the hotel, look forward to your re-stay, experience more satisfied.
Tomas James
Guestroom (Double bed)
Stayed in Jan 2023
Couples
9 review
Very Good
Posted on Jan 28, 2023
Amazing hotel room, friendly staff, great location.
Everything was provided and we were well looked after. The only issue was access via two elevators which was confusing.
Other than that amazing stay!
Response from Property: Thank you for your busy schedule to take time to give praise, you are certainly the greatest encouragement to our staff, the hotel has a room dedicated elevator, is to better ensure the safety of guests. I am very sorry for the little trouble caused by the changing elevator. Thank you very much for staying at Swan Lake Hotel. I hope you will have a better experience next time.
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travellers
2 review
Outstanding
Posted on Apr 26, 2024
Excellent hotel
Guest User
Deluxe Double Room
Stayed in May 2023
Friends
7 review
Outstanding
Posted on May 28, 2023
Very good
Guest User
Superior Room (2 beds)
Stayed in May 2023
Family
4 review
Outstanding
Posted on May 4, 2023
The room was airy and clean. The service attitude is very good. The location is convenient. Like 👍Convenient shopping
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your trust and choice in the Swan Lake Hotel. It is a fate to meet you. It is a great honor for you to choose to stay in the Swan Lake Hotel among many hotels. We hope that you will always be with us on the way of the hotel's growth. Sincerely look forward to your next visit, I wish you a happy life and smooth work.
Guest User
Guestroom (Double bed)
Stayed in Apr 2023
Business travellers
3 review
Posted on Apr 11, 2023
I live in this hotel every time I go to Sihui. This time I have a very bad experience. I checked in and said that I like to be quiet. As a result, the room I arranged was irregular, like building blocks placed by a child. Nothing was regular. The TV was on What do you think of the side of the bed? I wanted to stay for one night and make do with it, but when I took a shower, I found that there were not enough toiletries. I put two shampoos and no shower gel. You said that I took off my clothes and couldn’t let the room change again. I washed it in a hurry In the shower, when the bathroom door is closed, the water on the floor is full. What kind of fairy room is this? Really convinced. I really feel that the hotel gave me the worst room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Swan Lake Hotel and taking the time to comment. You booked a Swan Lake double bed room, which matches the room type you are staying in. The Swan Lake double bed room type is relatively quiet, and the room type is diamond-shaped. The TV can be stretched out. The situation you reported must be fed back to the person in charge of the room department in time. I am very sorry for bringing you a bad experience. I hope you will support us as always. I hope to give you the next time you stay A different check-in experience. Thank you again for your stay and sincerely look forward to your next visit. I wish you a happy life and smooth work.
Fengxiaoliu
Superior Queen Room
Stayed in Mar 2023
Business travellers
2 review
Outstanding
Posted on Mar 28, 2023
The hotel is new, the environment is beautiful, the room is bright and bright, and the breakfast is also available. .
Original TextTranslated by Google
Response from Property: Dear guests, I am very glad that you chose Swan Lake Hotel. Your five-star praise shows your recognition of our work, and it is our pursuit and philosophy day and night to bring you the best feeling. You have expressed the working status of the hotel staff in a concise sentence, and at the same time, you are also motivating and inspiring us to run in a better direction. We will go far and never stop.
Guest User
Deluxe Double Room
Stayed in Jan 2023
Couples
38 review
Outstanding
Posted on Jan 24, 2023
The hotel is not bad nearby, the room is big and luxuriously designed, but the food is not convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your full-score review. Your support and encouragement are the greatest driving force for us to move forward. The hotel is constantly striving to create a warm and comfortable living environment for guests, and to meet the requirements of different guests with the highest cost performance. welcome next time.
Guest User
Deluxe Double Room
Stayed in Apr 2023
Business travellers
98 review
Posted on Apr 27, 2023
The environment is too bad and chaotic. The front desk allows guests to bring their own fruit into the room. The breakfast is similar to that of an express hotel, simple and unpalatable. The same room rate of more than 500 yuan, compared with Lingnan Oriental Hotel, is a world of difference!
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Swan Lake Hotel recently, and taking your precious time to share your stay experience with us. The hotel will actively adopt your opinion, conduct surveys and reviews to relevant departments and its subordinate team members, implement additional training, and further improve our service level in this area. Thank you again for your feedback and have you as our guest , we are honored. We look forward to your continued support and encouragement, and hope that the Sihui Jade Capital Swan Hotel can serve you again.
Guest User
Superior Room (2 beds)
Stayed in Mar 2023
Family
7 review
Posted on Mar 29, 2023
If you want to visit Yubo City, I strongly recommend staying here. First of all, there are no other good choices in the small city of Sihui. Although the building of this hotel is relatively dilapidated, the room is okay. The most important thing is the geographical advantage, which is very convenient. , It's in the building of Yubo City, you can go shopping and eat in the building, across the road is the Tianguang Market, the breakfast is very average
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you for choosing to stay at the Swan Lake Hotel, and taking the time to comment. Thank you for your valuable opinions. We will report them to the hotel leaders in time to improve the breakfast products. I hope you will support us as always, and hope to give you a different check-in experience next time. Thank you again for your stay and sincerely look forward to your next visit. I wish you a happy life and smooth work.
Wangjiuxin
Superior Room (2 beds)
Stayed in Jun 2023
Business travellers
4 review
Posted on Jun 6, 2023
The air conditioner broke down and it couldn't be fixed overnight.
Original TextTranslated by Google
Response from Property: The hotel's reply: Thank you for choosing to stay at Swan Lake Hotel recently and taking the precious time to share your stay experience with us. The hotel will actively adopt your opinions and investigate and review them with relevant departments and its subordinate team members, implement additional training, and further improve our service level in this area. Thank you again for your feedback and having you as our guest. , we are honored. We hope that you can continue to provide support and encouragement, and hope that Sihui Jade City Swan Hotel can serve you again.
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2023
Business travellers
9 review
Posted on Apr 8, 2023
Rubbish hotel, breakfast is very poor, this is the rubbish hotel I have ever stayed in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Swan Lake Hotel and taking the time to review it. I hope you can review it from an objective perspective and understand that nothing bad happened to you during your stay at the hotel. If so, If you have any dissatisfaction, you can communicate with the front desk in time and the hotel will deal with it in time. Thank you again for your valuable opinions. We will report it to the hotel leaders in time to improve the breakfast product. We hope you will continue to support us and give you a different stay experience next time. Thank you again for your stay. We sincerely look forward to your next visit. I wish you a happy life and smooth work.
Houjibaofa
Guestroom (Double bed)
Stayed in Sep 2021
Other
51 review
Posted on Sep 6, 2021
It's in the most prosperous area of Sihui. Crossing a pedestrian bridge is the Tianguang Market, and the room is just across the road! For hotels in small places, such a room is already considered good. The only dissatisfaction is the parking lot, dark lights, three-pointed and octagonal, poor layout design, and inconvenient parking. The elevator was old and ventilated 800 years ago, and it was deadly slow.
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in Aug 2021
Business travellers
11 review
Outstanding
Posted on Aug 13, 2021
Very new and very good hotel, good service, friendly staff, first-class environment, location, very convenient for travel, very recommended. Live next time
Original TextTranslated by Google
6/7
Trending Searches
Trending Searches
Courtyard Nagoya ReviewsTokyu Stay Sapporo ReviewsHampton by Hilton Amsterdam Centre East ReviewsMoxy Cologne Bonn Airport ReviewsBusan Station Busan View Hotel ReviewsMermaid, Ipswich by Marston's Inns ReviewsHome Inn (Xiamen SM Plaza Wushipu Metro Station) ReviewsVienna 3 good hotel (Jieyang Chaoshan terminal) ReviewsThe Rizqun International Hotel ReviewsCabin Hotel ReviewsOrange Hotel (Beijing Asian Games Village, Bird's Nest) ReviewsBonjour Youth Hostel ReviewsEmpark Grand Hotel Hangzhou Bay Ningbo ReviewsHyatt Regency Shanghai Songjiang ReviewsDon Giovanni Hotel Prague - Great Hotels of the World ReviewsHotel Al Cason ReviewsRailay Hilltop ReviewsPava Place ReviewsMovenpick Hotel Stuttgart Messe & Congress ReviewsKremlin Palace ReviewsBeijing Jinqishu Hotel (Daxing Yihezhuang Metro Station)CP HOTELShinjuku Washington HotelAtour Hotel Chongqing West Railway StationOasia Suites Kuala Lumpur by Far East HospitalityElement Guangzhou BaiyunHotel Oriental Express Fukuoka TenjinResorts World AwanaAston Inn Gideon BatamChongqing Miss Xie'S House