Seaden Corolla Hotel All Inclusive

We had a great holiday week. What friendly staff, everyone with a big smile. Pamper you through and through. nothing is too much. The girls' room is also a perfect room. Good food, a big 10

A good establishment for this price level. The bedding is of good quality, although there is a small downside to the blackout curtains in the rooms which unfortunately let in a little light but this is not very serious. The breakfast buffet is vast but lacks pastries, certainly a slightly French problem I think. Otherwise regarding lunch or evening meals, very wide choice, both starters and desserts. Ate well which is not necessarily always the case. Don't be surprised there are a lot of German tourists, but fortunately in the entertainment team there is Lamia who speaks French and who is very pleasant and helpful, really thank you to her for all the information she gave us during our stay.

No space at the pool because hotel guests have already bribed the staff with money beforehand. If you go too late for dinner there is not much choice. Things are hardly refilled. Most of the staff are in a bad mood. Attractions are only for German guests and have nothing to do with Turkish culture. The hotel is more aimed at older people. Hardly any young people. If you are a young person here, the older holidaymakers will harass you. Taxi drivers at the hotel rip you off and don't even accept Turkish money. To top it all off: the a la carte menu offered in the hotel is already fully booked for several days, so there was no way to take advantage of it. The employee there just replied very rudely: "no chance anymore". The towels in the hotel room and the beach towels were often covered in mold.

Most of the guests at the hotel are German. Animations and games for children were conducted in English. German. As for the waiters - they speak English. German, English, Russian and there are also those who speak a little Polish. Accommodation was easy (10 euros helped because we had a window overlooking the pools/sea). For us, the food was tasty (seafood on Mondays). Freshly squeezed orange juice 1 euro. Lunch dishes and fruit were available at the beach bar from 12:30 to 2:00 p.m. - a smaller selection than in the hotel, but there was plenty to choose from. Pool towels changed daily. When it comes to water attractions available on the beach, we used a jet ski (60 euros) and parasailing (85 euros). We couldn't have a camera with us because they said that recording and taking photos was extra. They forgot to add "free extra". When we wanted to upload the photos, we heard that we had to pay an additional 180 euros.

Perfect but lacked entertainment and did not speak French so very difficult to make understood and also some problems with the access card to the room otherwise excellent food and various choices and very well served and the desserts super good.

I am currently at the Seaden Corolla with my son, sister and nephew. The hotel does not meet 4* standards at all. When we arrived 3 days ago, we were given rooms in which the air conditioning, minibar and ventilation in the bathroom did not work. We went to reception and were initially told to come back later, which is not at all friendly when it is 37 degrees. On the 2nd day they sent us a technician, but he did not fix the problem. They assumed we were not closing the balcony door properly, which turned the air conditioning off. The non-functioning minibar was only replaced yesterday at our insistence. The air conditioning was only repaired yesterday evening. The hairdryer's cable is and remains broken and sounds like a drill. The ventilation in the bathroom still did not work. So they promised us 2 new rooms for today. But we were not told when to come to reception. We also went to our German-speaking guest relations manager here in the hotel, who did get us the tradesmen, but complained to me that my sister had been annoyed with her. However, when I asked the guest relations manager today after a friendly greeting about the 2 new rooms and their availability, she snapped at me and said that my sister had already been given a replacement room. Today they wanted to offer us 1 'new' room here in the hotel. However, I had to ask reception about the 2nd new room and was treated very rudely. Our guest relations manager apparently knew nothing about this. In the end they gave us 2 'new' rooms. However, these were on the 2nd floor with a view of the bus parking lot right in the back corner and one of them smelled really bad of cigarettes. Really disgusting. The 2 men from reception only offered us one room at first and only offered us the 2nd when we asked. They were very rude. This meant that our boys would have had to go through the entire hotel to meet each other and we would have stank of nicotine. Our caretaker here in the hotel was, as I said, really rude and was really rude to me, even though I asked politely. That comes across to me as very unfriendly to tourists and really arrogant and is not nice at all. I would be pleased if you, as hotel management, read this and reacted. After all, nobody wants to be treated so badly. We are really sad and disappointed by so much unfriendliness and arrogance here in the hotel. Attached are a few pictures of the rooms and some of the damage in the pool areas. Best wishes, Susann.