To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(181)
Positive reviews(175)
Reviews with photos/video(18)
Classy environment(17)
Great value for money(12)
Easy to get around(12)
Convenient location(11)
Large rooms(8)
Convenient parking(6)
Close to metro(5)
Tasty food(4)
Negative reviews(6)
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travellers
16 reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
My go-to hotel in Longgang where I can relax, work, sleep in quiet comfortable surroundings. I am going to copy-paste this comment to every other review I need to catch up on!
Response from Property: Dear guest: Hello, thank you for your full score review. Your kindness has motivated us to continuously improve our service. We will make unremitting efforts to provide guests with a more comfortable experence. We hope that Denis can become your first choice for coming to Shenzhen. Sincerely looking forward to your next stay!
HITESH
Deluxe Double Room
Stayed in Dec 2023
Business travellers
21 reviews
4.0/5
Very Good
Posted on Jan 26, 2024
It's a nice hotel according to the price.
Response from Property: Dear guests: Thank you very much for your support and recognition of Denis Hotel. We are very happy to bring you a pleasant stay experience!
Ari_Alsace
Deluxe Single Room
Stayed in Jul 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
nice staff
ZYUQI-
Deluxe Double Room
Stayed in May 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on May 19, 2024
I came to the Universiade Stadium with my friends to watch JJ Lin's concert. We booked this hotel at Jixiang Station. It's very close. The location and environment are both good. Recommended to stay.
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6/7
Guest User
Deluxe Double Room
Stayed in May 2024
Travel with friends
1 reviews
3.2/5
Posted on May 9, 2024
Hygiene: OK, normal
Facilities: Very poor soundproofing, very poor, you can hear the sounds from the rooms next door, and the same is true for the upstairs. I don't know what the girls upstairs have to talk about. They talk for an hour without stopping, which is very annoying
Service: Normal, not many types of breakfast
Environment: Normal
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Guest User
Deluxe Single Room
Stayed in Mar 2024
Business travellers
4 reviews
3.8/5
Good
Posted on Apr 17, 2024
The front desk is a bit indifferent.
The cleanliness is good, but the house is not soundproof, and you can hear everything outside clearly.
The main point is that there is no washing machine or laundry room, so you need to wash by hand.
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Guest User
Deluxe Single Room
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 18, 2024
The room has a desk, chairs, a computer desk, and an Internet cable port and socket. It is conveniently located and close to the subway station, making travel easy.
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Guest User
Deluxe Single Room
Stayed in Sep 2023
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Sep 14, 2023
Facilities: all available
Environment: Comfortable
Hygiene: clean
Good service attitude
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Response from Property: Dear guest: Hello! We are very glad that you have spent a wonderful time in Denis. We serve every guest with our heart. We want to bring the best experience to the guests. We hope that every guest can feel our heart through meticulous service and warm and comfortable environment. Your satisfaction is the greatest encouragement to us! Looking forward to your visit again!
PengHongMei
Deluxe Single Room
Stayed in Feb 2024
Business travellers
7 reviews
3.5/5
Posted on Mar 1, 2024
The front desk's business skills were poor. I had to wait for a long time to issue an accommodation slip. Then the car came and I left. I was depressed.
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Response from Property: Dear guest, thank you very much for your patronage and review! Your feedback has been forwarded to the front office to strengthen staff training and business capabilities. We look forward to your visit again!
Lgelunbiyadedaoying
Deluxe Single Room
Stayed in Oct 2023
Couples
33 reviews
4.0/5
Very Good
Posted on Nov 19, 2023
Generally, a little old, but it's fine for sleeping and resting
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Denis and giving us your detailed comments. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Family Suite
Stayed in Feb 2024
Family
1 reviews
1.0/5
Posted on Feb 14, 2024
What a ghost. I live on New Year's Eve until the second day of the ***** New Year.
As soon as I checked into the hotel, I realized that it might not be easy because no one was staying in the hotel during the Chinese New Year. So we checked into a triple room. My mother, my grandmother, and I were staying in the hotel. The hotel gave me room 439 on the 4th floor. 439 was the last room on this floor. Moreover, it was also the last hotel room in the corridor because no one was staying in it. I didn’t even turn on the corridor light. I didn’t take any pictures. When I looked for the room, I turned on my mobile phone’s flashlight to find it. It took me a long circle to find this room. You can think of it as There is a door connecting the two rooms, but there is only one exit door, which is on my side.
Okay, the hotel has explained what happened. The character guarantee is all true.
In the afternoon of the first day of junior high school, I started to feel uncomfortable and my throat was inflamed. Then in the evening, I took a hot bath and planned to go to bed. It was around 9 o'clock, and then I started to have a slight fever at 10 o'clock. At 11 o'clock, I started to feel cold. I wrapped myself in a quilt. It was very cold, so I put on all my clothes. On the first day of the new year, the temperature was about 11-17 degrees. It seemed that I wore 4 pieces of clothes and wrapped myself in a quilt, but it was still very cold. I endured it until 1 o'clock before I stopped being cold, and then I could sleep. I slept until about 4:40 when I was woken up by the heat. At that time, I found that my throat was super sore (I didn’t know until the next day that it had swollen about three times). Then I was hungry. I ordered some medicine and it was delivered at about 5: 15 minutes (Picture 1 is the record of my ordering medicine). I opened the door to get the medicine and then closed the door. About 15-20 seconds later...suddenly the doorbell rang. I was thinking that the rider missed something, so I went Open the door...no one... Then I closed it, and my mother opened the door from next door and came over to ask me why I just came back. I said I didn't go out to buy medicine for takeout. I took medicine and wanted to sleep but couldn't. At about 6 o'clock, the doorbell rang again... I didn't at all I didn't fall asleep until I didn't know what time it was. I only remember that it was starting to get light before I fell asleep. I was woken up again at 10 o'clock and was super neurasthenic md
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Response from Property: Dear guest: We take the issues you mentioned in your review very seriously. Because there are fewer people staying during the Chinese New Year, you are the first person to stay on the 4th floor. The floor staff was careless and did not turn on the corridor lights in advance. The problem has been reported to the housekeeping department to strengthen staff training. It is also possible that we knocked on the wrong door when buying outside. Please rest assured that the hotel is absolutely safe. We sincerely look forward to your visit again!
Guest User
Deluxe Single Room
Stayed in Feb 2024
Business travellers
9 reviews
3.0/5
Posted on Feb 4, 2024
The room I stayed in at first was quite dirty and shabby. After calling the sister at the front desk, they changed my room. It was not bad after the change, and it felt much cleaner than the previous room.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and comments. We look forward to your next stay.
Anonymous User
Deluxe Double Room
Stayed in Jan 2024
Travel with friends
4 reviews
2.0/5
Posted on Jan 28, 2024
The hotel looks older. There is no heating or air conditioning. There is a peculiar smell in the room. I didn't sleep all night.
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Response from Property: Dear guests: Hello! Thank you very much for taking the time to share your stay experience with us in detail. The hotel is temporarily underheated but heaters are available for use. I wish you a happy life and all the best!
Xiaohu2020
Deluxe Single Room
Stayed in Jul 2023
Other
4 reviews
5.0/5
Outstanding
Posted on Aug 4, 2023
The room was spacious and the room facing inside was very quiet. The breakfast buffet was OK, after all, it was simple but filling.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and recognition of Denis Hotel. We are very happy to bring you a pleasant stay experience!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Family
5 reviews
4.0/5
Very Good
Posted on Jan 3, 2024
Although the appearance is very dilapidated, the equipment inside is very clean🤣It is conveniently located near the subway👍
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Response from Property: Dear guests, hello! Thank you for choosing Denis Hotel and we look forward to your next visit. I wish you a happy life and a happy family!