Ru Yuan Hotel (People's Square Changzheng Hospital) Guest Reviews
4/5
254 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.2
Cleanliness4.0
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All reviews(254)
Positive reviews(215)
Reviews with photos/video(59)
Easy to get around(56)
Close to metro(22)
Many dining options(19)
Average sound insulation(18)
Many amenities(13)
Convenient for shopping(13)
Friendly front desk staff(9)
Would stay again(5)
Negative reviews(39)
QUYNH MAI
Simple Standard Room
Stayed in Aug 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
I had a really fun trip in Shanghai, the receptionist was very enthusiastic in advising me on all information about food as well as showing me how to book a taxi. The hotel's location is very convenient for moving to the most important attractions. The room quality is good compared to the price range. Thanks a lot.
Response from Property: Thank you for your sincere comments. Your trust is the direction of our efforts, and your affirmation will make us redouble our efforts. Looking forward to visiting again and wishing Kang An great success! Thank you!
Joanne Ang7788
Simple Queen Room
Stayed in Jul 2024
Couples
4 reviews
3.5/5
Posted on Jul 29, 2024
Room is small, the toilet also small, the room dirty , is old building...... But good location..
Response from Property: Thank you for your feedback and sharing your thoughts. The size of the room depends on your choice when placing the order. Your feedback is our motivation, and we will strengthen measures to solve the problem. We look forward to meeting again. Thank you!感谢嘉宾点评,感谢分享心得,房间大小取决于您下单时的选择,您的意见是我们的动力,将加强措施解决问题,期待再次相遇,谢谢!
Anonymous User
Simple Standard Room
Stayed in May 2024
Family
8 reviews
3.7/5
Posted on May 3, 2024
Location is superb, near people's square metro station and Halal food. Room wise if you got room on 6th floor prepare to climb stairs from level 5 to level 6. Image is the view from my room 607
Response from Property: Dear guest: Hello, thank you for your trust and choice and taking the time to share your stay experience with us.Our hotel is located next to the People's Square Park in the bustling city center. The subway station and commercial street are within easy reach. There are many scenic spots in the surrounding area, making it very convenient for business travel.Each floor of the hotel is accessible by elevator, and the top floor requires walking. We will work hard to improve and improve areas where services are not in place. We are committed to creating a home-like experience, which is not only suitable for short-term living but also suitable for long-term business travel and settlement!We welcome you to make an appointment in advance whenever necessary!
Carlos J. Arranz
Featured Family Friendly Suite
Stayed in Oct 2024
Family
19 reviews
3.7/5
Posted on Oct 22, 2024
The location was perfect. However the room was a bit dirty (at least the beds were very clean). Also the beds were super stiff because they have a wooden foil in the upper prt of the mattress
Response from Property: Dear guests: Hello, the hotel provides 24-hour service. You did not make any service requests during your stay. As long as there is a need, we will respond and solve the problem in time. The newly renovated sanitary environment has been recognized by the majority of guests. Thank you for your trust and time to share your stay experience with us. ! As long as there is a need, we welcome you to make an appointment again in advance!
Bezka
Featured Family Friendly Suite
Stayed in Oct 2024
Travel with friends
1 reviews
3.7/5
Posted on Oct 24, 2024
The room is just like the review picture, convenient location and there are many delicious restaurants around. The staff is enthusiastic and helpful when you need it. However, the room facilities need to be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, the hotel provides 24-hour service. You did not make any service requests during your stay. As long as there is a need, we will respond and solve the problem in time. The newly renovated sanitary environment has been recognized by the majority of guests. Thank you for your trust and time to share your stay experience with us. ! As long as there is a need, we welcome you to make an appointment again in advance!
Guest User
Simple Queen Room
Stayed in Aug 2024
Solo travellers
4 reviews
3.7/5
Posted on Aug 17, 2024
The location is very good.
There are many restaurants nearby, and it is easy to get to Nanjing East Road.
There was hair lying around, the walls were a little dirty,
and it felt a little unclean.
I didn't get bitten by any insects.
There is a large refrigerator, kitchen, and washing machine.
It was a very hot time of year, so the washing machine was very useful.
The air conditioner works well, so if you hang your laundry in the room after washing it, it dries quickly.
I think this hotel is reasonable considering the location and price.
Original TextTranslated by Google
Response from Property: Thank you very much for your trust in your stay and your valuable opinions, so that we can continue to improve the quality of our services. The stains on the wall are due to friction with the chair handrails, and are currently being repaired. The repairs will be suspended due to the presence of guests. This room you have occupied has not been repaired. Please let us know your dissatisfaction, and tell your family and friends about your satisfaction. We look forward to seeing you again!
Guest User
Featured Family Friendly Suite
Stayed in Aug 2024
Family
1 reviews
3.0/5
Posted on Aug 13, 2024
I didn't take a photo of the room, but it's the same as the photos in other review areas. The photos look better than the real thing. The location is excellent. Get off at People's Square Station on Metro Line 2, exit at Exit 9, and it's 4-5 minutes away. The facade is not big, so you have to look carefully. There is almost no lobby, just a reception desk. It takes more than ten minutes to walk to Nanjing Road and less than half an hour to the Bund. But the room is not very clean. Fortunately, I brought disposable sheets with me. The decoration is not up to the standard of a fast hotel. There is no central air conditioning, and the mattress is hard. The room with two large beds I booked can accommodate a family of four, but there is air conditioning in the room near the window, but not in the middle. If it is turned on all the time, I am afraid of catching a cold, and it is too hot if it is not turned on. The cost performance is not high. For the same price, it is better to take a taxi and stay a little further away from the Bund.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your trust and choice, and for taking the time to share your stay experience with us. Our hotel is located next to People's Square Park in the bustling city center. The subway station and commercial street are within easy reach. There are many surrounding attractions, making business travel very convenient. We are committed to creating a home-like experience at affordable prices and high cost performance, which is not only suitable for short-term residence, but also suitable for long-term business travel and settlement! If necessary, we welcome you to make an appointment in advance! Thanks! ! !
Anonymous User
Special Queen Room
Stayed in Jul 2024
Travel with friends
1 reviews
1.2/5
Posted on Jul 19, 2024
There is a smell in the room, the floor and walls are dirty, and there are socks in the closet. Don't stop and run.
Original TextTranslated by Google
Response from Property: Thank you for your comments, your opinions are the focus of our work, for individual outstanding problems will be focused on solving, believe us, next time you will have a different feeling, thank you!
Guest User
Featured Family Friendly Suite
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
The family suite we stayed in had complete facilities, including a refrigerator and washing machine. The weather in Shanghai was very hot in July, and the air conditioning was very powerful, and the hot water flow was also very strong. The hotel is located near People's Square, and it is a four or five minute walk to Exit 9 of People's Square Metro Station. There are convenience stores, fruit stores, bakeries, and snack bars around, which makes it very convenient for traveling and eating. Overall, the hotel is very cost-effective!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your trust and choice, and for taking the time to share your stay experience with us. Our hotel is located next to People's Square Park in the bustling city center. The subway station and commercial street are within easy reach. There are many surrounding attractions, making business travel very convenient. We are committed to creating a home-like experience at affordable prices and high cost performance, which is not only suitable for short-term residence, but also suitable for long-term business travel and settlement! If necessary, we welcome you to make an appointment in advance!
lite1021
Simple Queen Room
Stayed in Nov 2024
Family
28 reviews
4.0/5
Very Good
Posted on Nov 9, 2024
The room is relatively clean
Original TextTranslated by Google
Guest User
Simple Queen Room
Stayed in Jul 2024
Family
4 reviews
3.1/5
Posted on Jul 12, 2024
The front is small and a little hard to find. This hotel can only be described as convenient for transportation. I didn't ask for too much at this price in the old city, and there are many places to eat nearby. The Jiajia soup dumplings next door and the old Shanghai scallion pancakes across the street are good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for choosing and thank you for your trust! We will adopt your suggestions and make improvements. We welcome you to make another appointment whenever necessary!
Anonymous User
Simple Queen Room
Stayed in May 2024
Booked for others
28 reviews
4.0/5
Very Good
Posted on May 20, 2024
The room is OK. It is quite nice to be next to Huanghe Road. We have stayed here more than once. It is OK. The transportation is quite convenient and there are many attractions. . .
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your trust and choice and taking the time to share your stay experience with us. The hotel is located next to the People's Square Park in the bustling city center. The subway station and commercial street are within easy reach. There are many scenic spots in the surrounding area, making it very convenient for business travel. We are committed to creating a home-like experience that is not only suitable for short-term living but also suitable for long-term business travel and settlement! We welcome you to make an appointment in advance whenever necessary!
Guest User
Simple Standard Room
Stayed in Nov 2024
Other
6 reviews
3.5/5
Posted on Nov 14, 2024
The environment is average, but in this location, it can only be like this, because it is a temporary reservation, stay for one night, and make do! ! ! ! ! ! ! ! ! ! ! ! ! ! !
Original TextTranslated by Google
Response from Property: 感謝您的入住,給您造成不好的體驗深感抱歉
ディズニーしおちゃん
Special Queen Room
Stayed in Oct 2024
Solo travellers
2 reviews
2.5/5
Posted on Oct 20, 2024
The towels and the room are all dirty! The towels, bedding, and even the TV are all dirty, there's hair on the floor... And worst of all, the room smelled like cigarettes.
This may be too much for Japanese people who like to keep things clean. I recommend finding another place to stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello, the hotel provides 24-hour on-site service. We have not made any service requests during your stay. We will respond promptly and solve problems whenever necessary. The newly renovated sanitary environment has been recognized by the majority of guests. Thank you. You trust us to stay and take the time to share your stay experience with us. ! We welcome you to make an appointment in advance whenever necessary!
HAIVO2410
Special Queen Room
Stayed in Oct 2024
Travel with friends
5 reviews
3.5/5
Posted on Oct 19, 2024
Convenient location, many shops and restaurants around.
The staff are enthusiastic in supporting guests, we checked in at 2:00 am and were well supported
The room is quite small, the bed is hard, the room facilities are just okay, the bathroom has a strange smell.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, the hotel provides 24-hour on-site service. We have not made any service requests during your stay. We will respond promptly and solve problems whenever necessary. The newly renovated sanitary environment has been recognized by the majority of guests. Thank you. You trust us to stay and take the time to share your stay experience with us. ! We welcome you to make an appointment in advance whenever necessary!