2 Star Hotels in Rosemont

This is a fairly typical Hampton Inn, but very near O’Hare with shuttle service to / from the airport. Pictures of the front, entrance lobby, eating and bar areas, swimming pool, and fitness center are attached. There are also many restaurants nearby within easy walking distance, we went to Moretti’s across the street that was very good. We had a two queen bed room, #320, that was very nice (picture of bedroom, bathroom, and view out the window are attached). I found the instructions on how to use their “business center” - not really a business center , just a printer with difficult to follow instructions about emailing to get a code, then using a web browser to find the printer too much for me to grasp. So instead I asked one of the lovely young ladies at the front desk for help, Karla Ramirez was a big help and offered to print my boarding passes for me if I emailed them to her. When I came back down about 30 minutes later shw had them waiting for me. That’s the type of customer service this hotel should be rewarding. Thank you Karla!!!

The shuttle took half a hour to arrived at the bus terminal. We had called a few times and they told us to wait a little longer because the bus driver was in the way. We arrived at the hotel almost 8:15. It took 30 minutes to check-in. The receptionist gave the wrong hotel card to another person and was triying make room arrangements. We got a little scared because the experience untill there was bad. Because it was late and will not be refundable, we had decided to stay at the hotel. The room was good, it was clean, there was towels and air conditioner was working. I have only two observations: the frigobar was noisy and the smell of cleaning products was too strong. Afterall, the hotel was not too expensive and we took 12 minutes to arrive at O`Hare airport. The checkout was fast and the bus shuttle as well.

Very close to the airport, there is also a shuttle bus from the airport hotel, which shares a car with the Hyatt next to it. The environment is not bad. It is also a newly built hotel. The air conditioner seems to be unable to open, but the time we went was not very hot. It doesn't matter if the air conditioner is not turned on. If it's summer, you still have to think about it.

I was pleasantly surprised after reading some of the reviews on here. Front desk staff is friendly. The rooms are really nice (although the pillows are not comfortable) and you can not beat the location. You can take the airport shuttle to the hotel (great service) and it's maybe a 10 walk to the Rosemont Blue Line L station which will take you downtown. If you're seeing a show at the Rosemont Theatre it takes you maybe 5 minutes to walk. The breakfast was good (friendly omelet makers and clean up staff) although the evening drinks could be better. Some people complained about noise from atrium which is really only a bother if you are still sleeping when breakfast is served. I would definitely stay here again.

The location and rooms of the hotel are good. Transportation and airport shuttle are very convenient, and dining is also convenient. Very convenient to Fashion Outlet. The only regret was that the hotel deposit was very high, and I was charged US$209.80 and US$50 for two rooms respectively. After checking out, we were refunded US$159.80 and US$50 respectively. No late check-out, no extra charges, no damaged items, and a refund of $50 less. I have booked this hotel several times in 2019 and paid a deposit of US$150 for 3 rooms, which has not been refunded yet.

I can walk to the car rental center from the hotel, two large beds in separated room space for more privacy but they shared the same toilet.

We stayed one night at this hotel, because Hurricane Ian extended our trip to Chicago. We couldn't extend our rental car and needed a location near the airport with a shuttle. This place not only fit the bill for convenience but it was quite nice. The hotel is very nice and stylish with an open airy feeling. The rooms are rimmed around and open atrium that houses seating and a restaurant/bar. The suites are a little dated but very nice and very large with a separate living area, bedroom and a bath separating the two. This suite could easily be shared and it is also nice for business people because the bedroom door can be closed. Titanium members have a nice lounge with hot breakfast from 6-9 weekdays, a little later on weekends, snacks, water, sodas, coffee, tea, etc all day and appetizers from 5:30-7:30pm. The night we were there they had chicken wings, pizza and a couple of other goodies. The attendant is very efficient and we were extremely grateful for her asking someone to take their phone conversation off speakerphone. Last but not least, Rey, the shuttle driver arrives every 1/2 hour on the 1/2 hour to take you to the airport. Very nice man and quite prompt. Tip - you can also take the shuttle to the metra station at O'hare for transportation to other areas.

I will definitely live here when I go to Chicago. The breakfast is good. Although it was a bit simpler during the epidemic, it is still worth recommending! The parking fee is a bit expensive, and it is recommended that guests who stay in the hotel should park for free

Good Day, Please allow me to share my feedback from a recent stay at Aloft Chicago O'Hare, 9700 Balmoral Avenue, Rosemont, Illinois, USA, 60018 With the shift in the world for the past 2 years, a great nice clean hotel with friendly team is such a crucial part of our life. And from the moment when I made the reservation, to arrival and check-in, my experience has been nothing but absolutely amazing. The Aloft O’Hare is at a great location with complimentary airport shuttle. I was here for a convention, and it was so easy to walk to the convention building, close by restaurants and outlet malls! Catching the Airport shuttle was super easy and that is where I met ISMAEL. He truly set the tone perfectly. He was so polite and professional, assisted with my one piece of luggage and wished me a great stay. When I entered the lobby to check in, I met the DUO team of VALERIE and JAMINE. They were absolutely superb. It was late in the night when I arrived, like 9:45PM or so. And they both gave me a warm welcome and made sure I had a good room. I have been places where sometime with long shift, your energy bar around 10 PM is almost out. But VALERIE and JAMINE looked like they love their job and were happy to be here. Like I said, with the way the world has job openings at every corner but not enough talent or body for the position, it is great to see such hard working team on Marriott Aloft side. And lastly, I have not met the lovely DAISY but just spoke to her over the phone few mins ago and she was so professional and patient. Of course when I called the hotel, it would be nice of me if I had my confirmation number or last digits of my CC in my hand. But of course rookie mistake on my part. I made poor DAISY jump through hoops to look for my reservation. I can only imagine how busy she may have been. But she as politely and professionally as ever, took time and found my reservation and was able to answer all my questions. I do know that I had seen her name mention on few other reviews. So, I am not surprised of her professional conduct over the phone. On the morning of my check out, I was leaving at 5 am (Yawn!) so I was able to grab few items from the breakfast bar. They were so handy and decent selections. Thank you, management, for having the breakfast corner. In the end, a great location to come back, clean rooms, hot water in the shower and I am so happy that the small bottles of toiletries are being replaced with large wall-mounted dispensers. The soap was absolutely amazing in the bathroom. I had a great amazing stay and will definitely return. Thank you to the entire team!

We hadn’t been to Chicago in years and were attending Wizard World 10/15-17/21, so we stayed here, with your proximity to the L, the convention center & airport. It was wonderful having the indoor walkway~ connecting the convention center too. Your restaurant was helpful ~ except for not being open for lunch, which we would have appreciated, since the convention center only had a few choices, in which we weren’t interested.