Libertel Austerlitz Jardin des Plantes Guest Reviews
3.7/5
42 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.8
Amenities3.4
Service3.5
Cleanliness3.9
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All reviews(42)
Positive reviews(37)
Reviews with photos/video(12)
Great location(11)
Clean and tidy(10)
Friendly staff(10)
Easy to get around(9)
Convenient location(8)
Great value for money(5)
Negative reviews(5)
Natthida W.
Comfort Room
Stayed in Nov 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Dec 26, 2024
The staffs were helpful, the hotel location ia very near to metro station, bus station.
Response from Property: Dear Madam,Thank you for sharing your experience with us.It's truly rewarding to know that our guests recognize the effort and care we put into their stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you appreciated our attentive staff, proximity to the metro and bus stations, and our central location which provides convenient access to the heart of Paris. Our team is committed to offering warm hospitality and ensuring easy transportation options for all our guests, making their visit to the city as seamless and enjoyable as possible.It would be a pleasure to welcome you back. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
Aleks Pham
Cosy Single
Stayed in Jul 2024
Solo travellers
6 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Great location next to the metro station. Only stayed one night, but staff was very friendly and had no issues.
Response from Property: Dear Mr Pham,Thank you very much for this kind review.We are thrilled to hear about your satisfying stay at Libertel Austerlitz Jardin des Plantes.We are delighted that you found our location to be convenient, situated right next to the metro station which offers good connections to the entirety of Paris. Additionally, it is wonderful to know that our staff's hospitality contributed positively to your experience. We take pride in our team's dedication to providing a warm welcome to all our guests. Our commitment to service is also reflected in our amenities, such as the complimentary French and international press online, the Chromecast connexion, and our ecologically-responsible approach to breakfast, offering a selection of organic products for a balanced start to the day.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Anonymous User
Comfort Room
Stayed in Nov 2023
Couples
2 reviews
4.0/5
Very Good
Posted on Dec 22, 2023
Friendly and accurate attention from the personal at the reception
Response from Property: Dear Anonymous User,Thank you for this kind review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to welcoming you back again in the future. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
CES511
Cosy Double
Stayed in Jun 2023
Family
3 reviews
3.0/5
Posted on Jul 23, 2023
Reasonable price and nice location.
Easy to find and accessible access to restaurants
Response from Property: Dear Guest, Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the reasonable price. Our hotel is indeed situated in the heart of Paris, with easy access to various restaurants and public transportation options. We strive to provide a comfortable stay for our guests while maintaining affordability.It would be a pleasure to welcome you again. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Jun 2023
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
Nice hotel
Warm welcoming
Luggage storage service is available
Response from Property: Dear Guest User,It's a real reward to receive such a great review.We're delighted to hear that you found our staff welcoming; they strive to make every guest feel at home. It's also great to know that our luggage storage service added convenience to your stay. We take pride in these services and are glad they met your expectations.We look forward to welcoming you back in the future for another pleasant stay,Geoffroy - Libertel Austerlitz Jardin des Plantes
Globetrotter20
Stayed in Jun 2022
Business travellers
46 reviews
4.5/5
Great
Posted on Jul 29, 2022
Nice local hotel just opposite of Austerlitz railway station.
Excellent front desk service .
Room are small but convenient and clean .
Nice breakfast .
Response from Property: Dear Guest, Thank you for your feedback.We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback.We would be thrilled to count you among us once again.Kind regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Stayed in Aug 2022
Business travellers
13 reviews
5.0/5
Outstanding
Posted on Sep 5, 2022
Great location to the train station. Enough space for 1 person.
Response from Property: Dear _Tskra1J7Pi9****,Thank you for your positive review.We are glad to know you had a good experience with us and that our location with nearby transport options nearby was ideal for your requirements.We look forward to seeing you again in the future.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
shyam sunder
Cosy Single
Stayed in Apr 2023
Solo travellers
37 reviews
5.0/5
Outstanding
Posted on May 11, 2023
Hotel staff friendly. Near market
Metro station
Good good
Response from Property: Dear Shyam Sunder,Thank you for taking the time to review your stay.We're delighted to hear that our staff made a positive impression with their welcoming attitude and that our proximity to the market and Metro station added convenience to your visit. It's great to know that the food in the area met your expectations, enhancing your overall experience in Paris.We look forward to welcoming you back on your next visit.Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
duguguiren
Cosy Double
Stayed in Dec 2024
Solo travellers
66 reviews
0.7/5
Posted on Jan 21, 2025
I have stayed in their "Warm King Room" for 5 nights before. It was bright, quiet and noiseless. The elevator went directly to the room, so I didn't have to carry my luggage through the dangerous dark stairs on the first floor. Because I had a good impression, I chose to stay here again, and I also booked a "Warm King Room". On the day of check-in, the front desk gave me an "An Yi King Room". The room rate at the time of booking and on the day was about 100 yuan more expensive than the "Warm King Room". There were many problems with the An Yi Room. The train station was opposite, and I couldn't fall asleep because of the roar of the frequent trains passing in the middle of the night; the room was very dark, the steel plate on the desk was easy to hit my head, and the air conditioner didn't work properly at noon...
The next operation was even more infuriating. When I stored my luggage, I didn't say that there was a charge, but after I left, I received an email that I needed to pay 40 euros. If we were told that we needed to pay at the time, we could choose not to store our luggage, just two 20-inch cabin suitcases.
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Response from Property: Dear Guest,Thank you for taking the time to provide us with your review.We are very sorry you were not entirely happy with your experience. In order to comply with the regulations in France to protect the environment and reduce how much CO2 is emmitted by companies, the heating in winter doesn't go higher than 23°. It is adjustable from the remote in your room.As stated on our site and reminded in the luggage room, leaving luggage is free on the day of check in and of check out. It is not possible to leave luggage for several days in order to allow enough space for all guests and for security reasons.Regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Skapina
Cosy Single
Stayed in Dec 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on Feb 16, 2025
Excellent hotel. Good location, metro and bus stop nearby. Grocery store around the corner, many restaurants nearby. The room has everything you need: kettle, cups, coffee and tea. Sufficient number of towels and shower products, hairdryer. The room is small, but everything is conveniently located. Friendly staff, there is an elevator.
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Response from Property: Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and meet your expectations.We are hoping to welcome you back in the future. All the best.Geoffroy - Libertel Austerlitz Jardin des Plantes
まひいいい
Club Room
Stayed in Dec 2024
Travel with friends
4 reviews
4.5/5
Great
Posted on Feb 1, 2025
It's located in the 5th arrondissement of Paris, which is a safe area, close to the station, and the price was cheap, so I was very satisfied. The hotel room was clean and relatively spacious, which was nice. It was a shame that the shower head was broken and the water level was low, but other than that I had no complaints and it was a great trip. The front desk staff were also kind. It may be more convenient to get around the center, but considering the price, location, and facilities, the cost performance was very good. I would like to stay here again.
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ChengfengpolangdedoujiangL6k
Club Room
Stayed in Jun 2024
Couples
24 reviews
3.6/5
Posted on Jul 11, 2024
If as a tourist, you mainly want to see the scenic spots and see the city's culture, and you come to Paris by train from other cities, this hotel is still acceptable and affordable. The biggest advantage is that the transportation is convenient, it is close to the subway station, and there are many restaurants nearby. Grounded.
We stayed for two nights. We took our luggage from the train station and walked for ten minutes. It was not far. The front desk clerk is in English. Room air conditioning is OK. The washroom is quite clean.
We didn't eat the hotel breakfast. There are several cafes nearby, and French bread is famous. I love trying fresh bread. There is a Chinese restaurant and a Japanese restaurant downstairs. Looking at the menu, they are quite good and not expensive, so I didn’t try them.
There are several lively restaurants downstairs. You can try their beer and Aperol spritz, which are delicious.
shortcoming! shortcoming! It's just a bit noisy at night.
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Response from Property: Dear Sir, Thank you for sharing your experience with us.It is a pleasure to know that you had a pleasant experience and our location helped you make the most of your stay. However, we regret that you were disturbed during your stay. Please do not hesitate to contact our team regarding such concerns in the future, we will always do our best to ensure your comfort.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Jonas Hullgren Larsen
Cosy Double
Stayed in Jun 2024
Family
1 reviews
3.2/5
Posted on Jul 7, 2024
Cute little hotel, with all the basics. Unfortunately, it is located next to a fairly busy road, where emergency services are often used. The hotel has the option of a basic breakfast, but beyond that no other facilities nor a lobby.
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Response from Property: Dear Mr Hullgren Larsen, Thank you for sharing your experience with us.Your satisfaction is very important to us and we regret to read that you experienced some noise issues. We encourage you to let us know of issues such as these at the time; our team would be happy to move you to a quieter room, should one be available.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Comfort Room
Stayed in Apr 2024
Travel with friends
7 reviews
4.5/5
Great
Posted on Jun 4, 2024
I stayed for several nights and was very satisfied.
There was no microwave or toothbrush so I had to bring my own.
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Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.It is a pleasure to know you had a pleasant experience.We have taken your comment into consideration. Feedback from our guests is always welcome as it helps us to identify areas in which we can improve.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Oct 2024
Family
23 reviews
4.2/5
Very Good
Posted on Dec 7, 2024
The sanitary conditions are good. The best thing about the hotel is its location, which is very close to the subway station, the RER, and the Lyon train station, which is a 20-minute walk away. So it is very convenient to go anywhere. The breakfast buffet is quite satisfactory.
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Response from Property: Dear Mr Guest User,Thank you very much for this kind review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to seeing you again soon.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes