Pullman Properties in New Delhi

The hotel itself was pleasant, but as an aviation enthusiast, my main reason for choosing it was the runway view in Delhi Airport. I had emailed months prior to my stay requesting a runway view for both rooms. However, upon check-in, I was informed that my room category does not offer a runway view, and I was instead given a garden view. Had this been communicated earlier, I would have considered booking Andaz Delhi by Hyatt, who had indicated they could accommodate my request. Clear and accurate communication is important, especially for guests with specific preferences. Based on this experience, I would hesitate to recommend this hotel to fellow aviation enthusiasts who value transparency in such requests.