The hygiene is extremely poor. When I was washing up, I opened the toothbrush box and saw that there was still a lot of water in the used condom packaging. I was disgusted when I saw it. Then I complained to the manager and several people came to the room. "They had a very bad attitude and said they would call the police. They had a hygiene video record and said that this might be a criminal case." They said it was impossible to happen without clarifying the matter! That's fine. We waited for their reply in the room for a long time, but they didn't come to reply in person. Instead, we received a call from the customer service saying that the manager gave us a 50% discount coupon. This made people angry. It was really uncomfortable to use a 50% discount coupon to get rid of such a serious matter without solving it in person. We complained directly to the relevant depar**ents. Then the managers heard that we were going to call the police and complain to the relevant depar**ents, so they came to our room to apologize and request to cancel the complaint! This is really a serious management problem in hotel training and hygiene! This is really not a trivial matter. Who can guarantee that these used things have any safety hazards? It makes people very uncomfortable! I also hope that Ctrip has a certain mechanism for assessment and constraints on merchants on the platform.
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