Mrezga Hotels & Accommodations

The entertainment staff and hotel staff were amazing and so friendly The rooms were always clean and tidy There was such a wide choice of food throughout the day There was also a gym and massage facility but didn’t get to them The guests who did highly recommended them There was entertainment at night were very good The team worked so hard get there shows together

I wrote this as a list on the plane on the way home, while it was still all fresh in my mind Good Staff - such as Morgan - so sweet Garden Pool to sea - stunning vista Food hit and miss but great variety Night out - New Year’s Eve was a fantastic night really genuinely authentic Arabic Indoor pool - warm and clean No screaming or tantrummy kids Bad Gym - any gym bunny will find this extremely disappointing - machines are very dated. Weights are not even in pairs and very sporadic. Many are missing. There’s not even 1/4 set! Pillows - on our bed, the pillows were really lumpy. Pretty disgraceful to be honest. Hard bed - neither myself, nor my partner were comfortable on this bed at all. You’d wake up with your hips aching - it is so hard One socket - one electrical socket for the entire bedroom miles away from the mirror, so I was doing my hair and guessing it!! Loo paper - the hotel makes the classic mistake of getting cheap toilet paper, which means it lasts no time and crumbles upon use (women!) Staff over hover taking things too soon Spoons - every meal they move them. I’m convinced that that is because you don’t have to ask for them and then they warrant yet more tips! Gluten free at meal times NOT displayed - anyone with coeliacs would find this nightmarish. Many of the actual dish labels were missing, so you were guessing what they were anyway, let alone what’s in them! To be fair as a café owner, I notice many people in UK are still not up-to-date in this regard Pool table - no chalk - sloping table - dire cues!! But I grew to love it! Paintings in hotel corridors so dated Plants in corridors dry and planted in dirty sand - as this is the first thing you see when you leave your room to go downstairs, it’s not great! No dance and disco while we were there only a karaoke which is my idea of hell! For the most part, though the staff were really lovely. The hotel is pretty clean and the view over the gardens onto the sea, had some absolutely spectacular moments with some of their beautiful sunsets (and the whole thing was really reasonable! T

Second tier resort with ok facilities but poor room cleaning. Stayed for 3 days in early October, booked direct with full board (includes buffet breakfast/lunch/dinner and drinks at meal times). Most people are all inclusive. No wines by the glass and their cheapest (bad; 1st bottle was corked) rose was 13.5€. Weather was OK- warm but some cloud and wind. Staff especially in the restaurant and the entertainment team work hard. Food was OK - self serve icecream, desserts, pizza and pasta were great. Would have been bored of food if we stayed for a week. Food variety not as good as in Turkey. Pool and beach jetty were nice and slides were fun- we all got some minor scrapes. Hotel is aged although public areas are in ok condition. Biggest let down was the state of the room - adjoining room for the kids was great but the rooms were poorly cleaned; hairs on floors, sheets and in cupboards and the walls and floor needed a good clean. My wife was depressed spending time in the room as she likes things clean. Really needed a deep clean. House keeping never made up our room over our 2 night stay despite having a make up my room sign on the door. Price was reasonable though - next time would pay more for somewhere nicer and/or cleaner but could be worth it if you get a bargain and aren't so fussed about room cleanliness.

The hotel environment is first-class and the sea view room price is very favorable. It is recommended to stay. The only unpleasant thing is that when checking in, the receptionist insists that you send him a confirmation email for the reservation. This is very strange. No hotel has such a requirement, and giving him a screenshot of the reservation is not enough.