Minsk Region Hotels & Accommodations

This hotel certainly demonstrates a high level of attention-to-detail in every way. Extremely friendly and courteous staff that goes above-and-beyond, however unfortunately it would be impossible to list all the names of the staff that well exceeded our expectations. The food was high quality and exceptional as well as the food service staff. Check-in was extremely easy thanks to the friendliness of the front desk staff that allowed us an early check-in on arrival (kindly note that this benefit is not always available). Everything at the hotel is clean and well maintained. The pool and associated amenities are among the best that we have experienced in any hotel; relaxing, comfortable, and enjoyable. The hotel is well situated within close proximity to many attractions including the large and impeccably clean Minsk Aqua Park. The rooms are spacious and house keeping staff very accommodating. The price is extremely affordable in comparison to other more expensive hotels that don't measure up to this hotel's level (and we have stayed in many hotels around the world). We would highly recommend this hotel for your visit to Minsk for either business or pleasure!

Close to metro station and opposite of the park which makes it a nice walk. Next to shopping malls and restaurant. Hotel is not brand new and has an antique 70's feel to it which is fabulous. Bed is comfortable and contains all necessary amenities. Nothing bad to say about this hotel- love the souvenir shop which makes things easy should you forget to purchase gifts....all in all- happy with this hotel in beautiful Belarus

The first time I went to Belarus, I booked this hotel. The location of the hotel is very good. It is in the city center, very close to the famous Red Ribbon Shopping Center. It is very convenient for shopping. The indoor environment of the hotel is good, and the view is very good. You can see Lagoon of tears, a swimming pool and fitness club are very good, and the breakfast is rich. The disadvantage is: there is no anti-lock device on the door, which gives people a sense of insecurity. Because some minor incidents happened, a few men on the same floor watched them. They knocked on the door at night, called to harass them, and suffered a little fright. Later, I asked to change the room. The room I changed was a bit cold, and the facilities in the room were a bit outdated. The overall experience was not bad!

The reception staff was good, friendly and helpful. But the other bar and restaurant staff could not speak much English, the room cleaning was as clean as hell at first glance, but my money fell under the bed and when I wanted to pick it up, I was disgusted when I saw the condom garbage used by the previous guests. When I opened the window, the window edge and sill were very dirty and full of stains. .I have been a hotelier for 35 years, the lack of room service and the lack of a minibar fridge in the room were major shortcomings.

From the pluses: + Beautiful view on the river + Delicious breakfast + Available bicycle rental + Delicious cocktails in the bar And everything would be great if not one but, we came to celebrate my birthday. Every year I celebrate it on trips to all kinds of hotels and always get at least a little attention sign, and most often congratulations all day. For me, it is not a question of cake in the room, but a indicator of the hotel's relationship to customers. We had a late departure and when a couple of hours before leaving the hotel there was no congratulations, I came to the resepshen to ask. After my question, “Is something on my birthday?” the staff began to convince me that from the morning they would bring a chiccake / sparkling (then they didn't agree) and everything would be super. In my answer that my birthday today and for me, apparently made an exception , without bringing anything, said , “that they are not responsible for congratulating the guests, that is done by someone else.” I have not heard even the elementary “birthday” from the hotel staff on my birthday. How carefully the hotel will treat me next time I don't have a special day - a rhetorical question for me. Likewise, when I approached the respiratory from the morning, asked when the beauty self opens, I was told ”we do not answer for them, they come somewhere to 11-12 hours.” When I approached the hour to the salon, there was a photo session of the model, apparently for the social networks. On my question, ”Can they wash and dry my hair” the staffer rolled his eyes and quietly told the administrator that she was planning to drink coffee and hair and I was offered to come an hour through 2-3 when I was already very uncomfortable. Usually, in all hotels with hands and feet are ready to pick up the customer, but apparently not here. I bet 4, because birthday once a year and not for all guests it is relevant. And location, breakfast, rooms are wonderful.

Very cozy room, excellent service, everything is arranged with attention to detail. Rest with comfort! Very clean, pleasant smell, everything works well. Very pleasant girls on the respiratory ☺️ Cafe, related to the hotel, also rejoiced with good service and delicious dishes.

Hotel maximum one night!!! More or less pleasant memories remained at our family about morning breakfasts, but it is better to come to the opening, because the principle *who has managed, he has eaten*, works. Yoghurts and glaze raw materials after finishing were not filled. But it is not critical .... It was something to eat and beyond. A lot of claims to the work of the plumbing - did not work a plumbing in the shower cabin, water through the rifts at the bottom of the cabin merged on the floor where it was found, as the plumbing in the floor was located above and did not perform its function. The holder for the shower was broken. Referred to the recipe not once, but nothing changed!!! The condition of the room - frankly dirty number already at the time of settlement, on the chairs was scared to sit, very dirty seats. And the maid at us washed them with a .... And before that she did not come to her head? The covers on the beds were more like sex straps, the tumbos inside at all probably never washed-residual food and other, too I can say about the windows. But *the highest pilot* is a carpet on the floor of the room .... I think that on the street the roads are cleaner, as they are cleaned more often and more frequent!!!! I understand that this is a sports hotel, where they come to collecting and there is no choice, and therefore there are no claims, but there come and ordinary people, so the rooms need to clean up quality, though once every four days, As we were informed on the recipes .... I very hope that my comments will be heard and the hotel will become better!

MORE THIS NOGH! I lived in the hotel for a week. The only plus of this institution - really spacious rooms with a good view. This positive ends. The most important - awful service - just worse nowhere! From the recipes to the spa administrators.Everywhere the attitude is hammocky, all requests are reacting aggressively, just bottom! Cavrolin in the room is dirty with spots, did not dust in the room at any time, although I have repeatedly asked for this, the water was put, then no, neither pens, notebooks, nor a chip in the room you will not find. Hairdressing, hoods, toothing also on request. Breakfast is scarce. Diagnosis is wild SOVOC. Until you have interviewed the staff and properly prepare them for the customer work, no chic look will help you.

I often fly to different countries and live in hotels accordingly, this time this hotel was relatively clean and good. I would probably even set the rating 4-5 if there were no girls from the resepshne. I think the girls from the respiratory must be friendly, smiling, responsive, etc. , but here were naked, chumy, rude, etc. , in turn, it was not quite pleasant. It was possible to close the eyes, if not the case at the departure and the removal of the number. I asked those girls on the respiratory about the possibility of giving a room later than usual, on which I was allowed until 3:00 p.m., I went to the room at 12:30 p.m. to rest as a long flight was expected with a transplant. I am in the room and I am asleep at 3:00 and I am called from the rehab and they say I had to leave at 2:00 and that I now have to pay for half a day. I in turn tried to explain by phone that it was good until 3:00, they didn't even want to listen. It was good that I was gathered, quickly grabbed my things and went down to the respiratory, there was an endless dispute that I should pay for half a day, eventually asked to call the more chief person in the hotel, explained the whole point, 20 minutes were dealt, The finding was invented that at 14: 00 the room was in the room, allegedly I was not in the room. As a result, it was decided without pay, but for my damaged mood and anger on such incompetent workers of this hotel could not not leave a review... accordingly, I will not stop in this hotel anymore. The P.S. host of this hotel or manager needs to review the qualifications of the employees, regrettably because of such staff, the status of the hotel is affected.

Nice hotel with modern look in the city of Minsk. Its close to everything you need. The rooms are good and clean. Unfortunatley, there is no SPA or pool in this hotel. The staff is helpful and friendly. Sometimes it can be difficult to speak in English with some of them.