Due to the inevitable airline operations problems, my flight was changed from 1:10 pm, to 4 pm, to 6:56 pm and now currently at 9:30 pm. By the time I reach Sheraton Phoenix, it will be past 1 am. My seminar starts at 8 am, but registration is before that. I am so tired, no guarantee that flight will not be moved again.
Michelle J. was very kind in assisting me to cancel my hotel reservation. I appreciate her very much. She made my day better. God bless her.
Sincerely,
Florence M. Morgan Hill, CA