Hotels near Holy Name Church in Manchester

The time period I was staying at this hotel they had swimming championships. Which around 6 to 10 countries were also staying at the same hotel. Upon arrival they told me breakfast would end at 10:30am. Went to have breakfast at 9:30am and saw all the breakfast had been changed ( I have stayed at this hotel 3 different times so I knew what the breakfast would consist of ) they had made it all specific to the athletes, All healthy options. They said if you want anything we can bring it to you. Which I said great no a problem. So ordered the full British breakfast which is tasty as always. But by the time they brought it out it was around 10:00am ( once again not a problem ). But they started to pack away the food at 10:00am. Not the 10:30am they said it would end. This buffet breakfast. So you would like to order a couple of times but how can you when they clear all the food at 10:00am and it takes you 30 minutes to bring out the food you ordered. They would clear it up early so they could getting cooking again for the athletes lunch which was at 12 till 3. It would be great if the hotel would consider other guests staying there. Very disappointed. But room was clean and modern as always.

Despite an initial confusion about my booking , I added the breakfast and got an immediate upgrade to an executive double room, bed was comfy, shower was hot and consistent, the room did get a little hot during the night Breakfast was unlimited and fir the most part the cooked breakfast was well cooked, presented and plentiful. Would definitely stay again

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

They sold our room and tried to make us rebook and pay again!! We booked 2 x double rooms for 3 nights and paid in full when booked (12th - 15th April). I requested adjacent rooms. Our flight got cancelled so 2 of us were unable to stay the first night. Our daughter travelling from elsewhere and arrived at the hotel the first night, 12th April, checked into one room and told them the situation and confirmed that we would be arriving the next day, 13th April. We arrived, tried to check in and the lady on reception said that our booking was for 12th and this was 13th so we would have to make a new booking and pay again!! I said no, I booked and paid for 2 rooms for 3 nights. She said because we didn't arrive on 12th our booking was cancelled. I said no it was not as our daughter checked in and told them the day before. I insisted I would not be rebooking and asked to speak to a manager. She eventually checked with a manager and said we could have a room. This was 3 floors down from our daughter and not what I'd booked. They had basically resold my room. I was glad to get a room but not impressed with their service. It was atrocious that I had paid £500+ for the booking but due to circumstances outwith my control - the flight being cancelled - they did not keep our room for us. They were informed of the situation and my daughter was staying there as part of the booking. They are not to be trusted. I wouldn't stay there again.

Rooms are clean and tidy. Lovely comfy bed but pillows need replacing as falling apart There was no hairdryer in our room but this was quickly rectified once we asked for one, We had a lovely chilled stay in our room but would not recommend the in house restaurant. I have left a separate review of that..👎 Reception and cleaning staff who we met around the hotel were super friendly. We were on floor 5 and it was so peaceful. If I hadn’t heard a shower (very quiet) next door I would have thought we were the only ones on that floor. Hotel is just a short walk from everywhere so in a good position… Only criticism is the hotel is so hot and I mean hot. You melt at reception when you check in. Also we couldn’t get the air con to work in our room so it was. Constantly 19 degrees

Lovely hotel with an unbeatable location. The reception was amazingly helpful and considerate to let me check in early. The room was very clean and comfortable with super fast WiFi. Absolutely good value for money. Will definitely come back again on my next visit to Manchester.

If first impressions are your thing, the Kimpton Clocktower will take your breath away. I arrived in the afternoon after a drive from Oxford, and from the moment the automatic doors opened in the lobby, I was amazed. The decor is beautiful and classic. Mixing an old world style with modern touches. I had a slight hiccup at the front desk since most hotels have become cashless. I’m thankful for the front desk manager that came over and gave me the customer service I expected from this hotel since the other attendant was quite cold and lacking the type of communication it takes to be at the front desk. Once that was settled I went to the room, which was stunning. It was spacious and they really spared no detail to make it feel luxurious. Not to mention it was extremely clean. The bathroom was spotless which is always the first place I look. The hotel is located quite central to everything. Restaurants and shops are at the doorstep, and it’s just a short walk to the city center. I would definitely stay in this hotel again…and you should too.

I would NOT recommend this hotel to anyone! The lady in charge ( or who I believe to think is who in charge by the way she acts) has no customer service skills whatsoever! I could find better customer service skills in Piccadilly Wetherspoons!!! The way she speaks to customers is atrocious. The only nice people that work at this hotel are the two women on reception they need to sort their staff problems out before screaming at PAYING CUSTOMERS. They make you feel uncomfortable by watching you constantly. The garden bar staff have absolutely no idea what they are doing they’re clueless they don’t know how to take orders properly or what stock they have and wait 40 minutes before telling you they don’t have what you have ordered and don’t offer refunds. Also the cleanliness of the garden bar outside area is awful it’s covered are glass, dirt and cigarette buts. Half the facilities in the building don’t work, the temperatures in the shower aren’t regulated and the walls are paper thin. Overall I would NOT recommend this hotel to anyone I would much rather stay in the Cecil than here! Pendulum sort your staff out!

Location and value for money are the reason we booked, plus that fact we spent most of the time out of the room. shower room is a good size, though the heat of the water does not need to exceed 40, for the sake of the environment. We had a basement room, bigger that other rooms apparently. yet gap between the end of the bed and the wall is tiny need to walk sideways to spend a penny at night. staff at reception knowledgeable of the surroundings.

The hotel is clean and well maintained. The rooms are comfortable and of a decent size. The location is very good and convenient, just opposite the main train station and a walking distance to the City Centre.