New Union

I stayed here with my friend this week as a last minute visit to Manchester. Honestly for the price we paid for two nights stay room only, it was very good. The room was clean, the bedding very clean and comfortable and the bathroom very clean also. Basic but clean and fresh. In a great location at the end of canal street. The staff were lovely, and nothing was too much. Bit of noise from the bar downstairs one night but didn’t bother us. Very good.

After 10 years of saying i'll go back to Manchester. I finally did. The New Union Hotel was a brilliant place to stay. Nice functional room with good facilities. I absolutely would stay here again. Thank you to the staff for such a wonderful time. I loved it.

It’s a low cost room. It’s on canal street. I’ve stayed before, which was pleasant. This was not so good. Was given room 9. Positives: Clean room Amazing powerful shower The issues: The biggest issue was access to the building when the pub downstairs is closed. I was given the wrong front door key, which was changed. When I attempted to use the key, it did not work. I was effectively locked out. There was no on site staff after 8pm. I was lucky a resident came in and saw I’d been knocking with no answer, otherwise I would have been locked out. I complained the next day and was told the key mechanism needs to be lifted when you put the key into the lock. It does not alter the fact I could not come and go to access the hotel as I’d have liked and had to not go out to join my friends later. Hotel access is fundamental. There is also a £20 cash deposit for the room key I was not made aware of. There is a socket at the end of the bed, but not ideal if you want to charge your phone and use it at the same time. The view was a brick wall. The bathroom had small damage to the floor. Room 9 and the key issue did not make for an enjoyable stay. That said, it’s cheap, clean and in a prime location, but there are better hotels out there that don’t have access issues and do have better layout / facilities. My complaint falling on deaf ears didn’t help.

It is not a hotel. It’s a last minute refuge. I had no idea it would be open until 6am. My room was shaking until 6. It was that loud, it was probably comparable to the blitz. The bottle bins getting emptied till 7. The cleaners banging from 7-11. Drunk and high customers shouting in hallways. It’s actually the most appalling visit to a hotel I have ever had. Good if your 21 and snorting and drinking. Otherwise no. Only go sun-Thursday if you want any sleep.

Absolute a no moral hotel, my friend went to pick a customer up from the hotel in his taxi and got a fine, are you for real..your customer paid for the hotel and wanted a taxi to the airport and you call bailiffs to his house for not paying the fine. What a shameful act this is daylight robbery says a lot about your hotel. No wonder nobody stays there I'm afraid Stay well away as if they can do that what other things are they capable of.