Guest User
October 3, 2023
This hotel is one of those that concentrate all the energy making the place look good but forget about the costumer services. Is called a five star hotel but it closed the restaurant and leave the costumers without any food for the night, the toilet wasn’t working properly, don’t have a kettle in the bedroom, the air conditioner unit just don’t work properly , it says the breakfast was included but it was just what they give you without choice, and if you want to order something specific from their menu they charge you; we get a hair in our coffee for the breakfast, the pillows are completely bad and the general facilities in the room were really poor