1. The room is very average, hotel standard. The bedding and linen are average, the standard is about 300, not as good as the All Seasons Hotel.
2. The service is very poor. There are many rooms on the first floor, and directly above is the restaurant on the second floor. You can imagine how noisy it is during meal and cleaning times. I negotiated with the hotel, but the hotel owner said the guest was sensitive! May I ask why you didn’t make a note in the hotel booking message? Why not remind guests when they check in? Don’t you design the experience from the guest’s perspective when decorating and designing your hotel? But you ask a hotel guest who was woken up by the sound of guests moving chairs around 7 a.m. not to be so sensitive? ? Which one is this? Although I got a discount in the end and charged 800 for the room, I still felt that it was not about money. But there is something wrong with the boss's concept of opening the store, his service standards and his personal moral standards!
3. The hotel breakfast is very poor. You shouldn’t ask for too much for free breakfast, but if you pay 1,200+ for a room rate like this, to be honest, it’s not as good as the breakfast at All Seasons Atour! Also, the cutlery was dirty. As you can see in Figure 23, there are traces of forks.
4. The facilities are not easy to use! The angle of the shower head cannot be adjusted. Put it up to spray water on the wall. It is conceivable that the boss did not put any thought into the guest experience.
5. The advantage is that the hotel is in a good location. The lake is right outside the door, so it is suitable for walking in the morning and evening. But there are many alternatives around, such as Tianmu Lake Hotel.
Finally, at the same price, I don’t recommend this one. Apart from gold and jade, his soft power is not up to par! Bad review! ! !
Original TextTranslation provided by Google