Hotels in Lobrinka, Lhasa

Traveling with family, I booked two rooms separately and the hotel was very helpful in coordinating them so we could be close to each other. Their response was quick, and the service was good; it was easy to get help from the front desk even in the middle of the night. The environment was clean and tidy. Highly recommend!

During my stay at the Shangri-La Hotel in Lhasa, I met a true guardian who brightened my trip with his sincerity and professionalism – our butler, Robert Xiang Hongwei. With every proactive greeting and meticulous action, he transformed the phrase “feeling at home” into a heartwarming reality. The best service is when guests forget they are being “served.” With Robert, I witnessed the pinnacle of hotel service: not making guests feel deliberately “cared for,” but rather, through natural kindness, having every need met silently. His every initiative, every “Okay, I’ll arrange it for you right away,” conveyed the same message: Here, you don't have to be a “guest,” just be “yourself.” The Shangri-La Hotel shines because of employees like him, and the industry is warmed by professionals like him. May this subtle light illuminate the journeys of more people, making every arrival a reunion worth looking forward to. I will definitely choose Shangri-La Hotel again for my next stay!

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

This trip to Lhasa stayed at this hotel, the overall experience was very satisfactory. The room was clean and tidy, the linen quality was very good, the bedding was soft and skin-friendly, the sheets were flat and clean, the towels and bath towels were dry and odorless, the bathroom was cleaned meticulously, there was no smell of stains, and the stay was comfortable and comfortable. The hotel fully considers the needs of travel on the plateau. The room is fully equipped with oxygen supply. When you are unwell on the plateau, oxygen supply can effectively relieve the high anti-symptoms. The room environment is quiet, the night rest is not disturbed, and the quality of sleep is very good. The front desk staff is professional and enthusiastic, and the check-in and check-out efficiency is high. They will patiently explain the precautions on the plateau, and they can respond in time if there are problems. Convenient location, convenient travel and play. The hotel has complete facilities and intimate details. Whether it is sanitary conditions or services, it is recognized and the price is very high. It is very recommended for friends who travel to Lhasa. It is a very good accommodation experience. Next time you come to Lhasa, you will give priority to it.

This business trip was my first time to the plateau. It was originally just an ordinary trip, but it became my most unforgettable stay experience. When I first arrived at the hotel, the warm smile of the girl at the front desk made me feel very friendly. When checking in, she noticed that my face was not very good, and immediately sent a cup of warm sweet tea, and thoughtfully arranged a well-ventilated and sunny room for me. Late at night, I suddenly felt unwell. I used to come and go to the plateau frequently for business trips. This time I probably caught a cold. It was snowing in Lhasa. After that, I quickly contacted the front desk, and the duty manager quickly arrived with the staff. They were professional and calm. One helped me adjust the pillow and body position, and the other gently patted my back to help me breathe. After I felt more comfortable, I felt that I didn’t need to go to the hospital. What touched me most was that they were afraid that the room’s diffuse oxygen supply was not enough, and they also thoughtfully pulled the oxygen tank. It was so thoughtful. The next morning, the doorbell rang gently. I opened the door and found that it was the girl at the front desk who personally brought the breakfast tray, which was filled with porridge, side dishes and steaming sweet tea. ”I was afraid you might feel uncomfortable, so I sent it directly to you,” she said softly, ”Just tell us if you need anything.” Every day after that, I could always hear a gentle knock on the door at a fixed time. Sometimes it was fresh fruit, and every time it was accompanied by warm greetings. Before leaving, the girl at the front desk specially wrote down my return time and helped me call a car in advance. She stood at the door of the lobby with concern in her eyes. At that moment, I suddenly realized that real service is not about form, but about caring from the heart. In this strange city, I met not service staff, but a warm presence like family. Thank you for interpreting what true hospitality is with your meticulous care. Such warmth is worth remembering forever. Next time I come, this will definitely be my only choice.

The hotel is not far from the Potala Palace. The parking lot is large, there's a night market nearby, and a large supermarket is right next door, which is very convenient. The front desk staff were friendly and professional, check-in was quick, and they even proactively upgraded my room. They patiently answered all my questions about local sightseeing. The room was meticulously cleaned, even the corner of the bathroom was spotless. The room wasn't facing the street, so it was very quiet. The bathroom had a separate shower and toilet! Highly recommended!

After a year, I stepped into Lhasa again. The environment of the hotel was elegant and comfortable. As soon as I entered the lobby, I was attracted by its luxurious and atmospheric decoration style. The hotel's service is really impeccable! From the moment I stepped into the hotel, I felt the enthusiasm and professionalism of the staff. The front desk lady checked in quickly and efficiently, and Miss Cuoer also introduced me to the surrounding attractions and food intimately. The room service staff is also very attentive, cleaning the room in time every day, so that the room is always clean and tidy, which makes people feel warm. The layout of the room is warm and elegant, and the sound insulation effect is very good, so that I can rest in a quiet environment. The surrounding environment is also very good, the transportation is convenient, there are many food and attractions around, very suitable for travel and vacation. Recommend everyone to stay at this hotel! ! ! (The photo didn't take much photos of the hotel, but it was really good! ! ! ! )

Facilities: It is a Tibetan manor courtyard building, unique shape, garden on the first floor, the front desk designed Tibetan table case, tea room, incense stove, koi water system, green planting is in a good state! I like the taste style very much. The three-person room is large, the bedding is white, comfortable and soft, and sleeps at night! There are two diffuse oxygen generators in the room, which can also be sucked. The indoor wardrobe is convenient for storage and the bathrobe is clean and tidy. The TV design is unique, the reading desk design is novel, the tea set on the tea table is very tasteful, the owner is interested! The bathroom is spacious, bright and comfortable, and the dry and wet areas are designed to be separated easily. There are also drying racks. Breakfast is 7.30-9:30, self-service, eggs, preserved egg porridge, miscellaneous grains, cold dishes, enough to eat. Go early~ The yard is square and convenient for parking. Love the multi-functional room on the third floor, suitable for chatting, gatherings, drinking tea. Love the green plants and the meaty people in the sun! The laundry room and dryer are also on the third floor. After washing the clothes, they are dried directly on the balcony on the third floor. They will be dried soon! Recommend you to come, the price is very good! Located near the Tibet Museum, more than 2 kilometers away from Barkhor Street, the surrounding is not so messy and noisy. It is a quiet and suitable place to live! Figure 1~5 is the triple room interior. Figure 6-15 is the hotel's courtyard, front desk, restaurant, third floor.

It is a very good hotel in Lhasa, but the daily service is really not good. The order is for three days, and the room fee is prepaid, but the room card is only given for one day. I was very tired after playing outside in the evening of the first day, and I had to go to the service desk again to handle the procedures. What a hell! The faucet in the room has no bubbler, and the water flow is divergent when used; the shower head is full of scale, and many holes cannot discharge water, and the water flow rate of the water outlet holes is very fast, which is very uncomfortable on the body. In fact, just scrape the small silicone outlet, and you can only do it yourself. It is called a VIP building, but we are obviously not VIPs. Maybe there is a reception task. There is a parking space next to the entrance of the VIP building, but it is not allowed to park, and it would rather be empty all day. Alas, it is obvious that we asked for trouble when booking the room. The decoration of the whole building is still very luxurious. The room is quite large, the hygiene is still OK, and the oxygen supply service is real. The breakfast is quite good, with rich varieties, many local characteristics, and the dining service is quite good.

This stay at your hotel was truly an unforgettable journey! From the moment I stepped into the lobby, the warm and thoughtful staff greeted me with a smile and checked me in quickly and efficiently. What surprised me even more was that the hotel took the initiative to upgrade me to a deluxe suite for free. This thoughtful arrangement instantly made me feel at home.