Best Western Plus Crystal, Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nancy

Best Western Plus Crystal, Hotel & Spa

No.1 of 4-star Select Hotels in Nancy
5 Rue Chanzy, Nancy, Grand Est 54000, France
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Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas. Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Great Location
The hotel has a birthday card. Good location, indoor swimming pool.
Amenities
SaunaSpaMassage RoomFitness RoomParking24-Hour Front DeskLuggage StorageLibraryConcierge Car ServiceBusiness Center
All Amenities
Surroundings
Airport: Nancy-Essey Airport
(4.2km)
Airport: Metz–Nancy–Lorraine Airport
(43.0km)
Landmarks: Poirel Room, Nancy
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room 1 King bed
13

Deluxe Room 1 King bed

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Executive Room 1 King bed
3

Executive Room 1 King bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Desk
Room Details
Check Availability
1 Double Bed, Non-Smoking, Standard Room, Small Room
4

1 Double Bed, Non-Smoking, Standard Room, Small Room

1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request
4

1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request

1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Desk
Room Details
Check Availability
Classic Room
4

Classic Room

1 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Desk
Room Details
Check Availability
Duplex Junior Suite
6

Duplex Junior Suite

1 King bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Desk
Room Details
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request
4

1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request

1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Desk
Room Details
Check Availability
Superior Room 1 Queen bed
9

Superior Room 1 Queen bed

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Comfort Room

Comfort Room

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Hair Dryer
Room Details
Check Availability
Prestige Suite
12

Prestige Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews(63)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.1
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2024
Super
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2024
The hotel has a birthday card. Good location, indoor swimming pool.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 16, 2024
Convenient hotel location
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2023
Near the train station and convenient transportation
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2022
Unpleasant welcome, room not ready, and which does not correspond to the reservation (changed by the person at the time of arrival, because not yet ready at 5 p.m.!!!!) Toilet in the bathroom, the door of which almost touches the head of the bed!!! Room too small!! Card degaussed after 24 hours, so stuck in elevator for 15 minutes with no excuses Overall very disappointed especially for the price!!
Original TextTranslation provided by Google
C‍a‍r‍l‍o‍s‍F‍R
August 19, 2024
Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2024
To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible
J‍a‍n‍-‍W‍i‍l‍l‍e‍m‍ ‍v
August 8, 2024
Nice hotel with excellent services close to the city center. Real value for money. This is the second time we’ve been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 5, 2023
PERFECT hotel! We've stayed there for 2 nights during a weekend getaway. The "deluxe" room was very spacious, beautiful and clean. The bed comfortable. Staff very friendly and the hotel perfectly located. The best thing – of course – was the SPA: a large pool (a little bit too cold at first but after a sauna warm enough), dry sauna and a wet sauna. I would totally recommend the hotel to everyone visiting Nancy. Thanks for the great stay!

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
AgeFee
Children 17 years old and under
€ 7.50 (approx. JPY 1,197) per person
Adult
Buffet:€ 19.50 (approx. JPY 3,112) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1889
  • Renovated: 1998
  • Number of Rooms: 81
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas. Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.

Services & Amenities

Spa
Fitness Room
Show More

Frequently Asked Questions

How much does it cost to stay at Best Western Plus Crystal, Hotel & Spa?

Prices at Best Western Plus Crystal, Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Best Western Plus Crystal, Hotel & Spa?

The closest airport is Nancy-Essey Airport. It is 4.2km from the hotel and approximately a 12 minutes journey by taxi.

What are the check-in and check-out times at Best Western Plus Crystal, Hotel & Spa?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Best Western Plus Crystal, Hotel & Spa provide airport transfer services?

No, the Best Western Plus Crystal, Hotel & Spa doesn't provide airport transfer services.

What amenities and services does Best Western Plus Crystal, Hotel & Spa have?

Best Western Plus Crystal, Hotel & Spa has the following amenities and services: Pets allowed (additional fee), Sauna, Spa.

Does Best Western Plus Crystal, Hotel & Spa have a swimming pool?

No, Best Western Plus Crystal, Hotel & Spa doesn't have a pool.

Does Best Western Plus Crystal, Hotel & Spa have fitness amenities?

Yes, Best Western Plus Crystal, Hotel & Spa has fitness amenities.

Does Best Western Plus Crystal, Hotel & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Best Western Plus Crystal, Hotel & Spa have non-smoking rooms?

Yes, Best Western Plus Crystal, Hotel & Spa has non-smoking rooms. Please view the hotel listing for details.

Does Best Western Plus Crystal, Hotel & Spa provide breakfast?

Yes, Best Western Plus Crystal, Hotel & Spa provides breakfast.

About This Property

Nearest AirportNancy-Essey Airport
Distance to Airport4.19KM
Average Price FromJPY29364
Hotel Star Rating4