Holiday Inn Express & Suites Tacoma Downtown

Speechless, the car was parked in the parking lot and the window was smashed. The parking lot was still swiped and charged. The hotel pictures have been changed during the evaluation, and the photos of the original reservation are completely inconsistent with the actual ones. The hotel's response to this matter turned out to be nothing to do with them. My English is not good and I hope the front desk can help. They don't even want to communicate with the police. I feel that the clerk is used to this kind of thing. The area where the hotel is located is a very chaotic area in Tacoma. At checkout the next day, the waiter was nice and gave me two old towels to clean up the glass shards. I also saw her wipe the room card with alcohol, so I added two stars to the service that I only want to give one star ⭐️ , and also want to give back the warmth she once gave. The door locks of the two elevator doors in the parking lot on the second floor of the hotel are all damaged. The floor where the smashed vehicle is located can go directly to any floor of the hotel through the elevator without being guarded. It is a huge safety hazard, which means that the bad guy can enter the stairs at any time to smash the door to unlock, or you You can meet them in the corridor and fix them as soon as possible. I hope Ctrip can urge them to fix it. Otherwise, if you see a 5.0 rating, there will still be guests. I hope the guests are safe in a foreign country. It's unknown if the hotel parking lot has cameras, but they didn't ask me if I was okay when I encountered these things? No one tried to help me, and no one called and asked me, if I wanted to complain, they gave me a card to call her the next morning. Well, I didn't return the deposit after my last check-in and told me to return it in five working days. I didn't receive a text message to return my deposit when the time came It is also estimated that my parking fee will be deducted. I originally booked 16-17, and now I have cancelled it. Choose carefully, Takama itself is very messy, this community is especially messy, the hotel is located on a high slope, it will be very slippery when it rains , it rains for eight months a year, so for safety, it is recommended to choose to live near bellvue, which is relatively safe