We have just arrived home to the UK after staying at the h12 hotel in Krakow. We used Bolt to get us from the airport, this was around 35 zloty and took 25 minutes or so, fantastic service. When we arrived at the hotel we were greeted by a friendly young man on reception who informed us that although we were 4 hours early for check in, we could leave our bags whilst we went out exploring. He then made a phonecall and to our delight said our rooms were in fact ready, so we could check in after all… 4 hours early!!! Fantastic. The rooms were spacious, modern and very clean. There were tea and coffee making facilities in the room (and also in reception area) and 2 bottles of water, this was re stocked everyday. Bathroom was modern and clean. The location of the hotel is perfect. 5 minute walk to the main square. We found it was just far enough away to be quite at night, we felt that had we have stayed any closer to the main square, it would have been noisy. We can’t comment on the breakfast as we opted for room only, there are plenty of bakeries and restaurants around offering breakfast so we ate out each morning. If/when we return to Krakow, we would definitely stay at the h12 again. Thank you to all the staff for a wonderful experience!