Jl. Boulevard Raya No.13, RT.13/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Jkt Utara, Daerah, Kelapa Gading, Thousand Islands, Jakarta, Special Capital Region of Jakarta, 14240, IndonesiaView Hotel Details
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Pop! Hotel Kelapa Gading Guest Reviews
4.4/5
Very Good
355 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.4
Cleanliness4.4
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All reviews(355)
Positive reviews(352)
Reviews with photos/video(154)
Convenient for shopping(36)
Clean and tidy(29)
Friendly staff(27)
Great value for money(16)
Perfect for business trips(7)
Toiletries were average(7)
Delicious breakfast(5)
Near mall(5)
Negative reviews(3)
Wilfred
Pop Room
Stayed in Feb 2025
Solo travellers
32 reviews
4.5/5
Great
Posted on Mar 9, 2025
Good location within mall. Rooms and surrounding areas are clean. Easy excess to mall's food court from the 3 rd floor.
SY Teoh
Pop Room
Stayed in Feb 2025
Business travellers
13 reviews
4.0/5
Very Good
Posted on Mar 9, 2025
room clean, direct connect with Summarecon Mall food court, very convenience, walking within 500m to train station, value stay.
Simon Teoh
Pop Room
Stayed in Jan 2025
Business travellers
46 reviews
3.7/5
Posted on Mar 1, 2025
Nice city view
Good breakfast
Clean room
Good location connected to mall
Walking distance to LRT train
6/8
Jonel Arvin
Pop Room
Stayed in Dec 2024
Solo travellers
13 reviews
1.7/5
Posted on Jan 31, 2025
This hotel is not well maintained. I also moved from another budget hotel but compared to that hotel, this hotel is such a downgrade. It is a bit pricier than my previous budget hotel and they don’t even provide toothbrush and toothpaste. In addition, the elevators is very slow so it builds up a crowd. The elevators also leaks whenever there is rain. I wouldn’t recommend this hotel as there are other budget hotels with better rooms and services.
Response from Property: Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Anonymous User
Pop Room
Stayed in Nov 2024
Couples
215 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Pop! Hotel Kelapa Gading offers a budget-friendly, modern stay in North Jakarta. The hotel features clean, minimalist rooms with essential amenities, including free Wi-Fi, comfortable beds, and a vibrant, youthful ambiance. Its location is convenient for shopping and dining, with several malls nearby. While the hotel’s facilities are basic, it provides great value for money, making it a solid choice for travelers seeking comfort and affordability. The friendly staff and efficient service add to the overall pleasant experience.
Drhen65
Pop Room
Stayed in Dec 2024
Solo travellers
3 reviews
4.7/5
Amazing
Posted on Jan 10, 2025
Good place, near mall
Guest User
Pop Room
Stayed in Jan 2025
Business travellers
3 reviews
4.0/5
Very Good
Posted on Feb 20, 2025
I didn’t expect much from budget hotel, but they didn’t even offer some adds on options like tooth brush kit, shampoo, facial tissue, or iron and hairdryer.
I chose to stay here cos the other hotel with direct connection to the Mall was full.
If their business standard doesn’t improve, I don’t think I would stay here anymore.
The staffs were friendly and nice though.
Response from Property: Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
ZulSyafiq Assyafireen
Pop Room
Stayed in Dec 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Feb 10, 2025
Cleanliness: Room clean, bed, and public space are good.
Amenities: The quality of the amenities, such as the spa, restaurant, - Very good
Staff: very good
Location: very good
Service: very good
Response from Property: Dear Valued Guest, Thank you for staying with us and for the time you took to give us your excellent feedback. We feel happy to know that our cleanliness and hospitality has made your stay the great one. Once again thank you very much and we look forward to having you with us on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Anonymous User
Pop Room
Stayed in Jun 2024
Business travellers
9 reviews
4.2/5
Very Good
Posted on Jul 13, 2024
Location was great, just next to the MKG, very very convenient for hunting lunch/dinner at mall. The hotel is clean, bed cover was clean without any stain at all. Service was no problem, you get free parking if you are inhouse guest. Budget hotel with window. They prepare a water dispenser for drink in every floor next to the lift, that you can refill your bottle/glass anytime. Too bad that I understand its a budget hotel, but they didnt provide any coffee or tea, also no slippers and no toothbrush. No tissue paper inside the room except tissue roll for toilet. I think for the price of around 400K per night should get those basic amenities. The breakfast was normal okay, cant expect much but they provide all basic breakfast like rice, fried noodle, chicken meat, bread, orange juice, fruits and pudding, porridge and soto. Taste was okay.
Guest User
Pop Room
Stayed in Dec 2024
Family
5 reviews
4.0/5
Very Good
Posted on Jan 16, 2025
I have stayed in the hotel on several occasions, and we’ll be back. I love the location, central to business centre in Kelapa Gading. The staff are great. The room was cleaned daily, however I think that the pillows are in need of change, the were hard not comfortable anymore. The bath towels are hit and miss, some days I’ve got fluffy ones, some days it was thin as a tea towel.
Yessika
Pop Room
Stayed in Nov 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Jan 1, 2025
The superb location which connected directly to MKG is a winner! This is considering the price.
It's considered a budget hotel so as long as you have the right expectation for basic amneties, you wont be disappointed. Hot water, towel, shampoo, soap, drinking water dispenser per floor - all available.
Guest User
Pop Room
Stayed in Dec 2024
Business travellers
2 reviews
4.5/5
Great
Posted on Jan 11, 2025
Optimal locations for both leisure and business travel offer responsible and courteous staff.
Lidya
Pop Room
Stayed in May 2024
Couples
1 reviews
3.7/5
Posted on Jun 16, 2024
The room's view is good. The room is clean. But no ameties here. No toothbrush, no sandal, no tissue, no kettle. Too bad. Because for business travellers like me, they all must to be served. Hopefully pop hotels management note it down
Response from Property: Dear Valued Guest,Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel.Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations.Once again thank you very much, and we look forward to welcoming you again on your next visit.Warmest regards,Julien LutgenGeneral Manager
itschw
Pop Room
Stayed in Dec 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Feb 1, 2025
Trip.com is the best app for travelling. The cheapest price other than travel app.
Soo Meng Stephen
Pop Room
Stayed in Oct 2024
Travel with friends
4 reviews
3.2/5
Posted on Nov 26, 2024
The location are very good and accessible to the mall food court on 3rd floor. The pillows are not good.