Jumet Hotels & Accommodations

If you have visited several Novotels, you are used to certain standards, from both room, staff and bar/restaurant. In Charleroi, unfortunately, only the room was made: the mine was super-sized, clean, modern and handy furnished. The shower was the best ever, and the (separate) bath was faster than I had ever seen (and that at the highest floor!) The choice of breakfast buffet was quite limited: especially fruit and vegetables were missing. The coffee machines were outside the breakfast room (best unhappy) and one of the two was defect every four days of my stay (very unhappy). The quality of coffee was consistent with the quality of the other breakfast products: moderate to average. The staff, which is very much praised in the reviews, must have been on holidays in a collective manner. The receptionists I found were uninterested, unpleasantly turned up their standard dresses and bloated out only in the active non-health of the guests when they passed. Even eye contact was too difficult, but the city itself was much more beautiful (or less ugly) than expected: in particular the centre and station area are very beautifully decorated in an invitation style. The majority of the people have not yet developed, and I have not yet met so many underdeveloped people in any Belgian city as this. If you want to visit any city in Hengegouwa, then Mons (Bergen) is a more wise and safer choice. You can walk on the street after ”closure time” without being contacted (by bearers) or called (by hang youths). In Charleroi you will be best inside at 19.00 hour, with the door closed. ;-)

The second time I stayed at this hotel, I was still very satisfied. It was very convenient to catch the early flight from the airport. All facilities were available. The room was cleaned and a bottle of pure water was sent!

The staff was professional, welcoming and helpful. However the room was not 25sqm as per description and the floor was not in wood/laminate. The carpet looked clean but did not have the best of smells. There was a strange stain around the WC although the bathroom it was clean and smelt fresh. Location n parking were good. Breakfast was lovely, fresh and with ample choice and staff polite, helpful and professional. We would say the room itself was probably e 1 or 2 (at a push) stars. We have been in a lot of IBIS and always satisfied, we would not return to this one because of the room standard. Maybe we should have asked to change room but at midnight did not want to make a fuss.

When you stay at Carpe Diem in Charleroi, you'll be near the airport and 6 minutes by car from European Flight Simulator. This pension is 3.1 mi (5 km) from Spiroudome and 3.5 mi (5.6 km) from Place du Manège.Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional amenities at this pension include complimentary wireless internet access, a hair salon, and a picnic area.Grab a bite from the snack bar/deli serving guests of Carpe Diem.Featured amenities include luggage storage, laundry facilities, and a library. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 5 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided daily.

I was not marked, very sympathetic and they accepted the stay still morning. When I arrived at night four was without heating and the air conditioning is not activated, I went to the reception and said to roll the central heating manipulation to the maximum. I was given a portable heating device, and the central heating was already working in the morning. The beds, seem to be going to start from so swallowing at any time, and they should put a plasticized bed protector that makes us sweating all night, now hot/cool turned constipation. I reported the situation of the bath beds that they said they would solve but nothing was done: the bathroom is small for three people, with the garden shower protected, which makes the floor full of water. The best is even breakfast that, although it is not very varied, is good.

We booked this a few hours before our arrival on our way home to UK. There is a huge amount of construction work being done in the surrounding area which makes finding the hotel and the secure parking very challenging. This is not explained at booking. The car park doesn’t feel secure despite the entry system. We were greeted warmly by staff who were professional and helpful. We were in a room that felt like an oven. Upon asking for a fan we were told the air con was broken in that room. We did get a fan. We walked, quickly, to the nearest restaurant. Nothing to do with the hotel but the area does not feel safe at all. We passed a guy wearing a stab proof vest. He was not armed forces unless these guys walk with pitties in Belgium. Groups of young men gathered was quite intimidating for a women and her 14yr old son. When we were back in hotel the corridor and the room smelled of cigarette smoke. We had a disturbed sleep between the noisy fan, cigarette smoke seeping into the room and the fear of being murdered in our sleep! (I kid you not!). Never been so glad to leave a hotel or an area as soon as we could that morning! Couldn’t help wondering if hotel was used for tourism and other reasons because of the groups of people hanging about. The staff were welcoming and friendly. Despite the cigarette smoke and aged decor in the room, it was clean.

This hotel is chosen because of our morning flight from the airport of Charlotte, just 3 kilometers from the airport, which means you'll be there in less than five minutes by taxi. The rooms, although small, are completely functional, having anything you might need, while the bed was quite comfortable. Even the staff were very friendly and helpful, and there are machines where you can buy food (such as pizza) and drinks, since they are far from a store.

great hotel with great gym, pool and spa facilities, all the staff are very polite and professional, the hotel is kept very clean. the hotel is very busy at all times so i would recommend booking a table if you intend to eat there, it is especially busy on a Friday, Saturday and Sunday when they have an excellent buffet for 40 euros each, lots of children attend the Friday one, and stay over with families, but all three nights are busy. also lots of conference's held at hotel, car park is another thing that fills every night, even the overflow one. shows how good a hotel this is.

The environment is super good, except that the surrounding is relatively deserted, the boss is very nice

We made a trip from the Baltic Sea and were on the way down to Spain. The hotel was a request on very short notice and we already knew van der Valk so booked it. The quality and service in this Van der Valk outstanding and we can only recommend it!