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Reviews for Huntsville Hotels

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Sonesta Simply Suites Huntsville Research Park
4.3/598 Reviews
My GF and I visited Huntsville to see a show and intended on getting here before the show, changing, and heading out. We arrived about an hour before the show started to have plenty of time to change and head out, but when we arrived there was no one at the front counter. There is a phone there that says 'Pickup for service' and it rings a phone inside the front office. We waited 10 minutes with the phone ringing, looking up and down the hallway and on the security cameras in the office to see if anyone was coming. We saw two people moving a mattress inside somewhere but couldn't find where it was. I then called Sonesta corporate number who tried contacting the hotel by calling the same front office for another 5-10 minutes. They then called another number, which must have been a cell phone, and said that ”the associate is helping a guest with a problem and will come down when they are done.' The corporate representative stayed on the phone for another 5 minutes and said that the front desk person was coming down and hung up without ensure they arrived. We waited another 10 minutes without seeing anyone and had to leave to get changed and arrive on time. Besides the horrible and stressful non-check-in, the hotel was not to the standards expressed by other reviews here. It is clearly just apartments by another name and fill up extra rooms for extra money. In the office, there was a room list that showed about 8 rooms that are listed as ”ONE NIGHT STAYS ONLY” that I assume we would have been placed in. The grounds and lobby were not clean. There were a group of about 5 men hanging out in the laundry room, which was discomforting. Any regular hotel you drop your laundry and head back to your room until it is done. TLDR; Never saw a worker for 35 minutes, dirty, recent good reviews are unreliable, DO NOT ATTEMPT TO STAY HERE.
Holiday Inn Express & Suites Huntsville – Space Center
4.4/5100 Reviews
Great location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.
Clarion Pointe Huntsville Research Park
4/597 Reviews
The hotel is near a lot of things. The receptionist was pleasant at check in and every time I came in and out asked how things were in the hotel and my trip. The room was clean, I slept great, and the price was reasonable.
Suburban Studios Huntsville University Area
2.8/550 Reviews
I rarely rate a property this low, because I always want to give it the benefit of a doubt when reviewing, but unfortunately this location isn't up to par in most all areas. The staff was courteous, but were probably just following instructions. In all the other factors, the hotel's presentation and policies are not up to Choice's brand standards. I'm a Diamond member and travel extensively so I spend many nights in their properties. I've stayed at Suburban locations before and had a much higher expectation for this stay. There were no utensils, cookware, plates, etc. in which to utilize the kitchen area as broadly advertised. Cabinets were peeling, the refrigerator and floor was dirty. The bed clothes are very thin, and you're given just two towels and a bar of soap. The room had a very unpleasant order. I had booked a weekly rate, but when I decided to change travel plans due to the unsatisfactory conditions, they went back and charged me a much higher for the nights I had stayed, as well as an early check out fee which was close to what I would've been paying for the entire 6 days. There was nothing in the reservations or the paperwork that disclosed any of these policies. So, just be careful - their property is a bit run down, and their rate policies are deceiving and unfair. Their staff is courteous, but I'm sure they're just following orders due to the type of clientele they serve and due to the type of property it is and as they need to be careful in regards to secure payments to recoup all the can. If you need another extended stay type of arrangement, I'd look elsewhere unless you have no other options. If they could get the policies and procedures, as well as a refresh of the property to meet the higher standards that their employees exhibit, then it could be a great place. For the current time, your dollars would get better value elsewhere.
Fairfield Inn Huntsville
4.2/581 Reviews
On 7/14/22 We were walked to this hotel from our original reservation and upon arrival our reservation was not correct. The front desk worker, Adrena, gave the best customer service to fix the problem and to make us happy and satisfied. Adrena gave outstanding customer service and genuinely treated us amazing!!!
Holiday Inn Express & Suites Huntsville West - Research PK
4.6/5100 Reviews
Great stay. Everyone on staff was friendly and seemed happy to be there. Room was clean fresh and neat. Beds comfortable. Our room location was faced parking lot and quiet. Workout room was small but clean. Breakfast had a lot of options both hot food choices and cold items that you could grab and go. Tables were kept clean. Covid policies in place and most guests were following them wearing masks in breakfast room. I appreciated the option to not have room cleaned and just have towels or other items dropped at room. Masks available if needed and hand sanitizer available in multiple locations. Location was very close as in walking distance to several reasonable restaurants as well as pharmacy. Short drive to US Space & Rocket Center and other attractions.

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Number of Reviews2,303
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