Kritin Curtis
May 28, 2024
The check-in and check-out process at the hotel was straightforward and efficient, which we appreciated. As we entered the room, we noted its generous size, providing plenty of space for comfort and movement. However, despite the promising start, we were disappointed by the room's cleanliness.
A persistent odor, reminiscent of an old carpet, lingered in the room and refused to dissipate throughout our stay. To address this, we used the hotel-provided air filter, hoping its highest setting would purify the air and rid the room of the smell.
Unfortunately, the air filter fell short of significantly improving the air quality. The room's atmosphere remained stale, impeding our comfort and sleep. The challenging air quality made it difficult to fall asleep and cast an unavoidable shadow of discomfort over our stay.
Importantly, we had a much better experience at the same hotel just a week prior. This inconsistency was both confusing and disappointing, particularly in light of our initially positive experience.