Harbin Central Street Habsburg Hotel (Sofia Church)

I had a great pleasant stay. Extremely happy with the service provided by Tina.. took a picture of her name tag. She helps us a lot with our laundry. Very helpful and friendly lady. Thank you Tina.

Amazing hotel. I choose a river view king room. The view is amazing frozen river. The aircondioned is not functioning at night. So i have to open the window. The room is clean. The bed is amazing. Full amenities. Wide breakfast selections. I love the hot soy bean when in China. Great locations near Harbin Ropeway. Zhongyang Street & Tartar Mosque. Friendly staff except the lady receptionist never smile. But did her job.

The hotel boasts excellent accessibility to public transportation, being just a few train stops away from the ice festival venue, with a cable car station castle and subway (Youyi Gong) conveniently located across the street. It is also within a short walking distance to the nearest mall, which offers a wide variety of dining options. Our family truly appreciated the location. Upon our arrival, we were warmly greeted by a service officer—a lady who assisted us with our luggage to our hotel rooms. She exhibited a friendly demeanor and a commendable service attitude. Additionally, when we were departing, another staff member, whom I believe was named Geoff, helped us with our luggage into the taxi. His friendliness and willingness to assist were noteworthy. Despite the simplicity of their roles, it requires considerable effort to engage with numerous guests daily while maintaining a positive attitude, and they deserve commendation for their dedication. The hotel also features a laundry room with staff available to assist with laundry, which we found to be a thoughtful touch. I particularly enjoyed the additional fruits, tea, and desserts provided in our rooms after housekeeping, offering a delightful surprise after a long day of exploring. The breakfast buffet was generous and reasonably priced. The primary drawback of this hotel pertains to cleanliness. While generally tidy, being an older establishment, it could benefit from increased attention to detail, particularly with vacuuming the carpets. Replacing the carpets with vinyl wood flooring could mitigate dust accumulation and be easier to maintain. Overall, the cleanliness issue is not particularly critical, as we are not overly fussy. I believe the hotel's prime location and the exceptional service provided by the staff significantly enhance its value, and I would not hesitate to book this hotel again.

The Hotel Dining Supervisor, Yanhua Huang (Jenny), was very enthusiastic and provided us with a lot of useful information, showing great professionalism. Security staff member Ming Jiao (Geoff) was also very friendly and gave us much-needed assistance. The hotel room was clean and tidy, offering a great view—right outside the window was the Songhua River. I will stay at this hotel again if I have the chance.

Friendly staff,helpful staff. I felt welcome. Staff willing to go to the extra miles to help me with my doubt . Room is big. Cleanliness is great.

I had breakfast today and server Jenny served our table. She is very friendly and helpful with kids. The restaurant is clean and have plenty of food.