Tenseien Reviews

Absolutely love this place! The staff are very friendly, and the onsen is clean and well-maintained. There are 3 outdoor pools and 2 indoor pools, along with a steam room and sauna, which make for a relaxing experience. The facility is open for both day trips and overnight stays, but staying overnight is much better for a more chill and leisurely time. There’s a massage chair available, but it requires payment. Breakfast is also delicious and definitely worth it. The only downside is the location—it’s not very convenient and requires some walking. If you’re traveling light, it’s manageable. They do have a payable shuttle bus, but the timing isn’t great. Walking can be pleasant if the weather’s nice, or you can opt for a taxi. Overall, I’ll definitely book this place again for the relaxing atmosphere!

The hotel is next to a river, there’s a garden and 2 waterfall inside. We came in early Nov, the plants in the garden have not turned to autumn color but it’s still very relaxing to have a walk in the garden in the morning. There are yukata of different patterns and size to choose from. Yukata are places in the shelves next to reception and guests help themselves. Remember to take the belt, too . Inside each room, there are two haori for guests to wear outside yukata when it’s getting cold. It’s the first time we try Onsen in Japan and luckily we booked private room so we can adjust the temperature to our liking. Breakfast has many choices and food are good. Overall we have a lovely time in Tensein.

The onsen is great, room is spacious and comfy. Location is a bit far from train station but is reasonable considering it is an onsen hotel.

Location is about 20 mins walk from Hakone Yumoto station. They have a parking lot for hotel guests and also shuttle from train station. Staff cannot speak much English but are very friendly. You need to take off your shoes and lock them in the lockers at entrance because no outside shoes allowed but hotel slippers, which not very convenience but make it a very clean and tidy hotel. Japanese buffet breakfast is included in the room cost and quite a lot of Japanese food choices. It has a pond garden which is good for morning wandering. It is also a very good Onsen facilitated hotel. You can book a private bath if you want to have Onsen together with your partner. They gave us 2 hotel spending coupons that can offset the booking cost.

The food is ok. But everyday the same not recommended for long staying. Location is not bad. 10-15mins to the main station. There is a bus stop nearby but do take note that the shortcut got a lot stairs….. better do not take baggage. The sound isolation not good. If u are light sleepers reconsidered.

Was there for a quick 2D1N overall experience superb

Very nice hotel tucked in the forest … nice Onsen Spa , dinner n breakfast were delicious , there’s a bus that leaves from opposite yumoto station at 15 or 45 past the hour that will drop you at Tenseien for 100Y ,highly recommended

Wonderful onsen hotel, quite a walk from hakone yumoto station but it’s worth it. Got a room by the river, onsen was amazing with men’s onsen in 7th floor and outdoors, buffet spread was delicious especially dinner. Would love to return!

very nice hotel. nice outdoor onsen. good food. we arranged a private room for our big family in crowded restaurant

very japanese style but still cater well for foreigners traditional onsen and a reasonable buffet dinner and breakfast would recommend generally however the location is a bit far from train station so better drive or not bring too much luggage

Good onsen

The hotel is clean and hygienic, and the buffet with room and board is good. The location is a little remote, about 15 minutes walk from Hakone-Yumoto Station and you need to go up the mountain. There is no shuttle bus service, but the environment feels peaceful and leisurely because of the remoteness. The hot spring bath is good. All things considered, the price is pretty good. I left my mobile phone in the room. I received a quick reply via email and quickly arranged for home delivery. It was delivered to the hotel where I was going to continue my trip the next day. I really like this service attitude. Next time Will stay again

Very large hotel For guests, there is free parking. The room is small. Importantly, there is no bathroom inside. You have to take a communal shower only. Anyone who has never It will feel very inconvenient. Everything else is good. The hotel area is large, with a garden, a waterfall to see, a very large public bath, many outdoor ponds, a plentiful breakfast and very spectacular. Suitable for the price

Beautiful environment, rich breakfast, clean and sanitary.