To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(705)
Positive reviews(683)
Reviews with photos/video(88)
Delicious breakfast(35)
Large rooms(29)
Perfect for kids(14)
Friendly front desk staff(14)
Delicious buffet(12)
Nice bathtub(9)
Stayed multiple times(7)
Has rooms for families(5)
Negative reviews(22)
TravelTheSky
Premier King Room
Stayed in Oct 2024
Solo travellers
11 reviews
2.7/5
Posted on Dec 25, 2024
Rooms were spacious but had a slight smell of smoke and old carpet. Location was good for work but not close to attractions.
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Nikko Hotel! Regarding the issue you mentioned about the smoke smell in the room, we will provide your feedback to the engineering department and take immediate measures to eliminate the odor. You can also call the hotel front desk at any time during your stay, and we will be at your service 24 hours a day. Regarding the issue of outdated carpets, we will continue to strengthen regular maintenance and updates of the carpets, striving to provide customers with a warm and comfortable environment. Thank you again for your feedback. Your opinions are very important to us, and we look forward to the opportunity to serve you again, so that you can experience our improvements and efforts!
Benett Oh
Superior Twin Room
Stayed in Sep 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
Very specious, very clean, they even have Korean speaking staff so it was wonderful experience. I will definitely stay here again!!
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
LiliTrip
Superior King Room
Stayed in Dec 2024
Other
7 reviews
4.7/5
Amazing
Posted on Feb 4, 2025
Everything was really good and professional. A bit far from center.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Hae Sang
Superior King Room
Stayed in Jun 2024
Other
48 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Enjoyed delightful stays with friendly staffs and good facilities. There’s a mall area nearby the hotel so very convenient to get some food or snacks from convenience store. Highly recommended
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Brian Sun(keyingwei&nuoweisi)
Premier King Room
Stayed in Jun 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
It is my first time staying in this hotel. Very close to our sale manager’s home and very convenient to me. To be honest, I don’t know it is a Japanese owned hotel. It is very clear and quiet. The lobby manager is very hospitable and friendly. I would like to choose this hotel next time. No pictures, sorry!
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Guest User
Themed Room (3 beds)
Stayed in Apr 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Jun 6, 2024
Little bit out of Guangzhou center but still easy to reach. Clean, well organized, good location. We stayed in a family room with some toys, tent in it.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Anonymous User
Superior King Room
Stayed in Apr 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on May 15, 2024
Excellent service and room condition.
If were to give a suggestion to strive for higher level, I hope the breakfast timing can be adjusted to earlier time maybe 6 or 6:30 am onwards
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Geri
Superior King Room
Stayed in Feb 2024
Business travellers
88 reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
Very clean and organised hotel. But was a little disappointed thst they didn't have a concierge to help with day tours. Will stay there again.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Guest User
Superior King Room
Stayed in Apr 2023
Business travellers
3 reviews
4.2/5
Very Good
Posted on May 31, 2023
Comfortable stay.
Very Spacious room with a touch of Japanese style, some parts need refreshment tough.
Breakfast buffet is fine and the restaurant environment is great.
Room service is on point to keep the room always clean.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Anonymous User
Deluxe King Room
Stayed in Dec 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Feb 5, 2024
It's clean the room and big enough to relax in there.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Neesa
Superior King Room
Stayed in Dec 2022
Couples
9 reviews
5.0/5
Outstanding
Posted on Jan 23, 2023
This Hotel was very beautiful and comfortable. The staff all spoke English and were extremely helpful and friendly. The room was clean and relaxing. It had a great tub! Breakfast was lovely and had a great variety. I will definitely stay there again.
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Val_Ua
Deluxe King Room
Stayed in Sep 2023
Couples
17 reviews
5.0/5
Outstanding
Posted on Oct 2, 2023
All was good , nice bathroom and not bad the room for the price 👏
Response from Property: Dear guest, thank you for choosing to stay at Hotel Nikko Guangzhou recently. It is a great honor to provide high quality service to our guests. Thank you again for your support and we warmly welcome you to visit us next time! I wish you a happy life~
Goutam Saha Bangladesh
Superior Twin Room
Stayed in Sep 2023
Couples
5 reviews
4.0/5
Very Good
Posted on Oct 18, 2023
Good hotel but little far from public transport
Response from Property: Thank you for your feedback. We understand that the location may be somewhat inconvenient for some guests, but we assure you that the peaceful and secluded environment provides a unique and serene experience. We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you again in the future.
Guest User
Deluxe King Room
Stayed in Apr 2024
Family
3 reviews
3.0/5
Posted on May 4, 2024
A bit far for the city
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!
Anonymous User
Deluxe Twin Room
Stayed in Apr 2023
Business travellers
20 reviews
4.7/5
Amazing
Posted on May 21, 2023
Away from city center, but good facilities and services
Response from Property: Thank you for sharing your recent stay experience at hotel nikko guangzhou. I am delighted to learn that we have been able to leave a positive impression from your overall stay with us.We all look forward to having another opportunity to welcome you back in the near future to enjoy more of what we have to offer!