**Onsen Ryokan Review: ★★☆☆☆**
I had high expectations because it was advertised as a five-star hotel, but in reality, my expectations were greatly disappointed. First of all, the building was noticeably old and the tatami mats were frayed. Furthermore, the passage to the dining room was cold, and the dining room itself was very cold because I was made to sit near the entrance. The quality of the food was not so good, and the price of 20,000 yen per night, especially at the end of the year, seemed expensive.
The attitude of the staff was also dissatisfying. Although there were many maids, most of them just stood and greeted me, and when I checked in, I was shown to my room, but they left immediately without making tea. As a guest, I wished I had looked at the building map and gone to my room myself.
As for the food, it was mainly Japanese food, but I usually expect Japanese food to be easy to digest, so that I get hungry after 2-3 hours, but the food at this hotel did not digest even after 4-5 hours, and I felt that they were not using high-quality ingredients.
The exterior was also quite old, and the impression of a five-star hotel was weak. However, the baths for men and women were switched in the morning, and the women's open-air bath was better, which was a relief. The open-air bath was a moderate temperature and had a fatigue-relieving effect.
Overall, the quality is not good enough to be featured in a magazine as a five-star hotel, and I feel that around 10,000 yen per night is reasonable during the off-season just before the end of the year. However, I don't see any appeal in returning, and unfortunately I probably won't be visiting again.
Original TextTranslation provided by Google