First the customer service was excellent and made up for any other areas that were lacking.
Second the location, the pool and outdoor grounds, the hot water in bathroom, the breakfast were all excellent.
The room I stayed in was only slightly dated. Nothing a hardy traveler can't contend with. Would only disappoint the most pampered clientele.
Also the power went out during the hot morning and while they did fire up a generator I guess it wasn't enough power because the a/c wouldn't turn back on. For those I dropped two areas of review down to 4 stars.
Otherwise great!