Family friendly Hotels in Interlaken

The guestroom was good, very clean & hotel amenities ”Pure Herbs” was very good. Front office staff & Housekeeping was kind to provide a few more additional bottles for our 3 nights stay. Our room was facing the road but we had very quiet & peaceful rest. The view from the window was breathtaking. The staff at the restaurant provide excellent service and took care of us very well during our stay. We will definitely come back to stay again when in Interlaken. The location of the hotel can be access by bus 103 from both Interlaken west & Interlaken ost train stations or a 15 mins walk from Interlaken Ost train station. Very convenient. Easy to locate. However, it will not be the place for the budget conscious. You are in Switzerland anyway, pamper yourself to the high ”quality of life”

A memorable stay! The dreamy rooms with view of the virgin, just world class! We are deeply impressed - the friendliness and friendliness of the staff – This is no longer obvious today. The new, with much love designed rooms and rooms, the details throughout the house, the flower splendour – unique. Kitchen and service were excellent. We wish the entire team many happy guests. We will come back!

We stay here for 4 nights with a group of friends. It is not far from Interlaken West station (lee than 10 minutes walk) It has nice room, comfy bed but a little soft and fluffly pillow. The location is quite good, near supermarket and restaurants. Nice staff. Very good breakfast. It provide a lot of amenities with 2 bottles of mineral water everyday. Also have common room for guest's leisure and have some snacks.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

Our 1st impression of Hotel Krebs was great! Reception was warm & explained in detail the hotel policies. Our room gives us a feel as though we are living in the lap of luxury! The perfect blend of size & style, we are amazed with their spaciousness & exquisite decor. They provide bedroom slippers provided, toothbrush, shaver & cream, cotton pad, safe, hair dryer, etc. These advanced amenities definitely make our stay nothing short of perfect. We enjoyed our stay very much! The location of the hotel was awesome. It's just a few minutes walk to the Interlaken West Station. There's also many different buses u can take to many different beautiful attractions like Lake Brienz. I have seen many reviews about the cheese fondue from their restaurant. We tried it too & was so in love with it. As we brought our 3.5yrs old child along, we can only have cheese fondue without alcohol. We replaced it with apple juice at an additional cost of 5chf. Indeed food was really good! And the waiters were really kind & friendly. They were very kind & patient with our little girl. She was given colouring materials for entertainment. Thanks to the waiters. We had lots of laughter while enjoying our meals. Oh yes, there's a big fluffy black cat who often patronise the hotel & restaurant. It usually sleeps on the first chair near the left of the entrance. Staff of the hotel & restaurant are really nice, loving little animals & taking care of them very well. Overall, it was a very wonderful experience staying here. We would gladly come back again!

The hotel is just across the road from Interlaken West station. So, it's extremely convenient especially if you're catching an early train. The hotel also issue free bus & train transport card within Interlaken and between Interlaken Ost & West stations. The toilet comes with body shampoo. There are also 6 USB ports for charging your devices in the room. Though the rooms are next to the street, the window and balcony door are double glazed, which keeps out the noise. There's aircon in the room but you don't really need it in winter, the fee to turn on the air-conditioning is CHF20. Breakfast is just average, nothing interesting here.

Our stay here when traveling from the U.S. was perfect. We received a complimentary upgrade to a suite, which was breathtaking. The location can’t be beat, with stunning views of Jungfrau, right in the heart of the main entertainment area, and walkable with luggage to either rail station. (Interlaken West a better walk because there was construction to and from Ost) the staff were friendly and attentive to every detail from check-in to check out. Just a flawless experience at a lovely, clean, well appointed hotel.

The room was relatively small. The family room I ordered had two small beds in the attic, but there was no air conditioning in the room. The attic was soaked in the sun during the day and was very hot at night, making it impossible to sleep. I don’t understand that it’s very hot in summer and there is no air conditioning.

This little hotel was in the middle of Interlaken it was great, the young gentleman on reception was lovely snd spoke great English, he interacted and said hello everytime he saw us. The hotel gives you a bus pass which is great. The room was spotlessly clean, the shower was powerful snd refreshing, the beds were so comfortable matress, duvet, and pillow. We would 100% stay here again.