Guest User
September 13, 2021
I suddenly understood why I charge an extra deposit offline, but there is one on Ctrip.
No room card, use the key, the room is very noisy, sleep well in 3 days
In addition to the deposit of online Ctrip, another deposit is collected by the offline front desk
The staff does not call to inform when checking out
Because I was talking outside and the customer service did not remind me to check out, I missed the time and deducted the deposit collected offline. And do not accept bargaining
The reason for the front desk is that I said I would return at 2 o'clock. The front desk wanted to use my mobile phone to make a good comment, and I wanted to come back
It is not recommended to live here, the next five-star hotel is 200 meters away, there is a swimming pool and windows 399 yuan
🔔Service: Poor
🍃Environment: noisy, someone shouting in the corridor, did not sleep well, the recliner is dirty, there is no elevator
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