Mountain Villa Hotel

Mountain Villa Hotel Reviews

Mountain Villa Hotel

No.11 Lizhengmen Street, Shuangqiao District, Chengde, Hebei, 067000, ChinaView Hotel Details
Mountain Villa Hotel
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Mountain Villa Hotel Guest Reviews

4.2/5
1026 reviews
Verified reviews
Location4.3
Amenities3.9
Service4.3
Cleanliness4.3
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All reviews(1026)
Positive reviews(940)
Reviews with photos/video(220)
Convenient location(193)
Convenient parking(103)
Easy to get around(60)
Close to scenic area(51)
Average decor(31)
Friendly front desk staff(22)
Tasty food(17)
Tasty restaurant(15)
Negative reviews(86)
YIREN
Guestroom
Stayed in May 2024
Couples
19 reviews
4.0/5
Very Good
Posted on Jun 15, 2024
My second time stay in this hotel, great location. Front desk staffs are very friendly and efficient. Hotel itself is a bit outdated, shower curtain is old and looks like very unclean, carpet should be replaced due to the stains on it.
Guest User
Guestroom
Stayed in Jan 2025
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
Super good, the room is clean and comfortable. The staff specially selected the south-facing room, which is warm and sunny. The service is super good! The facilities are a little old, but it does not affect the use. The location is very good, opposite the Summer Resort.
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lisa_wx
Grand Welcome Twin Room
Stayed in Oct 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
The room is clean and tidy, with complete facilities, although a little old. The service is thoughtful and enthusiastic, the breakfast has a wide variety and tastes good. The location is excellent, just opposite the Lizheng Gate of the Mountain Resort, with convenient transportation to the Outer Eight Temples Scenic Area, close to the commercial street, and very cost-effective. If you come to Chengde again, you will choose this place. It is worth recommending!
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Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!
Mengdongzhirensheng
Guestroom
Stayed in Sep 2024
Couples
25 reviews
4.7/5
Amazing
Posted on Oct 13, 2024
The hotel is in a good location, just across the road from the main entrance of the Mountain Resort. It is a building that is several decades old, old but impressive. It has its own parking lot, with quite a few cars. The furniture and equipment in the room are indeed old, but they are still functional. The shower water is also good, but the fixed shower head is not easy to use. I hope the hotel will change it. The restaurant is also impressive, and the dishes taste good. The key is that the National Day holiday has passed and the price-performance ratio is high. Recommended.
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6/8
Response from Property: 尊敬的顧客: 您好!您的點評是指引我們前進的動力,我們會不斷完善自己,在今後的歲月裏,希望能繼續得到您的信任 關心和支持,也歡迎您向我們提出寶貴的建議與批評,我們將以誠心,誠信,真誠和熱情服務每一位顧客。山莊賓館全體員工祝您身體健康,工作順利,期待您再次光臨!
Piaobodexi
Guestroom
Stayed in Sep 2024
Solo travellers
18 reviews
4.5/5
Great
Posted on Oct 7, 2024
The location is excellent, just across the street from the villa, with its own parking lot, and it is very convenient to eat around. The lobby is magnificent, and the room is decorated in an old-fashioned way. This kind of bathtub toilet is rare. You open the door with a card, and it is very clean.
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6/8
Anonymous User
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
6 reviews
4.5/5
Great
Posted on Oct 5, 2024
The hotel has a main building and another annex building behind it. The facilities may be a bit older than the newly renovated hotel. I saw a comment saying that the bathroom inside still has a bathtub, so I specially chose a room type without a bathtub. The room is also clean. The location is very good, just opposite the entrance of the Summer Resort, Lizheng Gate, and next to it is a large shopping mall, Jinlong Plaza. There is a RT-Mart supermarket in the basement of Jinlong Plaza, which is very convenient for eating and shopping. The bus from Chengde Distribution Center to Jinshanling Great Wall is just opposite the Lizheng Gate parking lot. There are various buses at the entrance of the hotel, going to Chengde Museum, Little Potala Palace, and Puning Temple.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!您的點評是指引我們前進的動力,我們會不斷完善自己,在今後的歲月裏,希望能繼續得到您的信任 關心和支持,也歡迎您向我們提出寶貴的建議與批評,我們將以誠心,誠信,真誠和熱情服務每一位顧客。山莊賓館全體員工祝您身體健康,工作順利,期待您再次光臨!
Guest User
Grand Welcome Twin Room
Stayed in Aug 2024
Family
35 reviews
4.7/5
Amazing
Posted on Oct 4, 2024
Right at the entrance of Bishu Villa, good location. A government hotel for the city's two sessions. Rich breakfast. But the facilities are a bit old. The hotel is a bit old. Free parking. I booked it the night before the National Day, the price is very good. Worth recommending.
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Aizijiayoudewulaoshi
Deluxe 2-bed Room
Stayed in Aug 2024
Family
138 reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
The hotel service and hygiene are very good, the breakfast food is very rich, the restaurant is large and has enough seats. Unlike other hotels, after breakfast, guests have to take the tableware to the cart next to the stage instead of leaving it on the table. The decoration of the hotel is very delicate and the equipment is good. The only flaw is that the support of the handheld shower in the shower room is too low, which is a bit inconvenient to use.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!
Guest User
Guestroom
Stayed in Aug 2024
Travel with friends
8 reviews
4.3/5
Very Good
Posted on Sep 24, 2024
The room is in a great location, opposite the Summer Resort, the service is very considerate, the hygiene is also good, the only thing is that the air conditioner is old, it didn't heat up after blowing all night, it is recommended to change the air conditioner
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!
Niudebaofu
Guestroom
Stayed in Aug 2024
Other
21 reviews
4.8/5
Amazing
Posted on Sep 23, 2024
It's just across the street from the Mountain Resort. The room is decorated in a simple and old-fashioned style. The quilt is a bit thin and cold at night. The air conditioner doesn't work well, but overall I'm quite satisfied. There are good food around and a RT-Mart supermarket not far away, so parking is convenient.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Business travellers
18 reviews
1.0/5
Posted on Sep 20, 2024
The room facilities are old and the hygiene is very poor. The smell of urine from the bathroom has been drifting to the bedroom. There is no service. I don’t know how this four-star hotel is hung. There are three light bulbs on the bedside, three colors, and the light bulb in the ceiling light is buzzing. Why not change it? A tourist city should show the city’s appearance in all aspects. I am not afraid of the price, but I am afraid of the product being bad.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!
Yideaifu
Grand Welcome Twin Room
Stayed in Aug 2024
Couples
40 reviews
3.2/5
Posted on Sep 16, 2024
How should I put it? The decoration of the hotel is too old. I always feel that the hygiene is unsatisfactory. There is no shower. The facilities need to be updated. I see that the basement is being renovated, and the upper part also needs to be repaired!
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Guest User
Guestroom
Stayed in Aug 2024
Couples
21 reviews
1.0/5
Posted on Sep 12, 2024
The only advantage: it is very close to the Summer Resort. The room is really bad, the facilities are old, the hygiene is even worse, and the bathroom is full of mold spots. We checked in at 6 pm and wanted to take a shower. After running the water for a long time, there was no hot water. I called the waiter and asked him that the pipe was too long and I should run it for a while longer. We followed the waiter's instructions and turned on both faucets. The water ran for almost half an hour but there was no hot water. It was such a waste, so we gave up. The room was full of the smell of cigarette oil, and the carpet was covered with cigarette ash. The corners were moldy. The quilt was damp and smelled bad. I wanted to make do with it, but I almost didn't sleep that night. I wanted to take a shower the next morning to wash away the smell and was ready to continue running the water, but the faucet was hot water. So what happened last night? The front desk clerk was also indifferent. With such good tourist resources and such a good location, how could it be like this? It's really the worst hotel I've ever stayed in. It's smelly and dirty.
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Wanwanguangguang678
Grand Welcome Twin Room
Stayed in Aug 2024
Couples
12 reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
A very good new hotel in Wulanbutong, Inner Mongolia. The rooms, facilities and daily necessities are very convenient and in place, clean and sanitary, and the service attitude is super good. The front desk lady and a foreman brother are responsive. The lady also gave us a detailed introduction to the routes and attractions for self-driving tours, which saved us a lot of time. Thumbs up!
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Wohenizaitianya
Guestroom
Stayed in Aug 2024
Other
28 reviews
3.1/5
Posted on Sep 30, 2024
The equipment is old, but the hygiene can be improved. The stainless steel faucets are all stained. Although there is an elevator, there are steps at both the front and back doors, which is inconvenient for the elderly to carry luggage up and down. Fortunately, it is close to the Summer Resort.
Original TextTranslated by Google
Response from Property: 尊敬的顧客: 您好!感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表歉意,您的寶貴意見對於我們非常重要,我們會將意見告知相關部門以提高服務質量,如若您下次至此,我們希望能給我們一個致歉的機會。山莊賓館全體員工祝您及您的家人身體健康 萬事如意,期待再次光臨!