4 Star Hotels in Bristol

This was the perfect hotel for a fun, indulgent, and special treat in Bristol. The bar was great. Breakfast was great. The rooms were large and well-equipped. The only disappointment was that the fridges didn't get cold. It was also a shame the mini-bars were empty... that was a bit strange, especially because we were 'splashing out and having fun' and therefore probably would have bought some treats! Nevertheless, all in all this was a fantastic hotel, and well worth the money.

Honestly, the team here at the Mercure have gone above and beyond. I’m here for a business trip as I’m attending a trade show within the hotel and I have found the whole experience brilliant. I checked into my room but my toilet had a bit of an overexcited flush, the maintenance team came out to rectify but they upgraded my room without hesitation. I mentioned that I would be back here in 4 days time to stay due to my sister getting married around the corner and when I say that they are pulling out all the stops for her for that evening before the wedding, that isn’t even the half of it. I can’t say too much incase she reads this review beforehand but thank you a million times to Mahin and Stan for everything you’re doing for her. You’re making a Big Sister and her favourite person very happy! We’ll definitely be back!

Fantastic hotel, with plenty of facilities, the lobby restaurant and reception are immaculate, and the staff are extremely friendly, exactly what you need after a long day travelling The room itself was pretty clean. However, there are a few marks in the bathroom, and on the privacy curtain (net curtain?) behind the blackout curtains. Other than that, I really can’t fault it. I will definitely be coming back again and I will be searching for Leonardo hotels where else I’m staying in future, highly recommended.

The staff were great the receptionist was marvellous plus the breakfast staff and managers were so helpful definitely the place to stay In Bristol!!! Thankyou

Hotel was ok but added water and boiled kettle in the morning, wondered why twice the milk curdled so made green tea. It tasted awful and burned my throat so I tasted a small bit of water from the kettle and it was acid. Someone had obviously descaled it and not rinsed it out . Reported it to the front desk saying we felt bad and they just laughed and would not take it seriously, really not good enough.

Great location just by Temple Mead Station and a short walk to the 'bright lights of Bristol' Staff are very helpful especially the gentleman behind the front desk who helped us get a taxi on the 'wet' graduation day. Staff at the bar especially the young lady who put in the hours there were very personable and helpful. Breakfast was plentiful and freshly cooked. Highly recommend this mid priced hotel

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

We visited Bristol to celebrate my birthday weekend, so we booked a “deluxe” king size room for three nights. On arrival the hotel was very impressive with good car parking facilities and a very classy reception area. Check-in was friendly and efficient. There was just a slight confusion over the late check-out time – the website said 4pm, the receptionist thought it was 3pm. The reception is well attended and they were highly responsive when dealing with an issue with one of the lifts. There was a loud noise inside the lift one evening between floor 4 & 5 (a bit of a worrying sound of metal hitting on metal). It was great to see a lift engineer on-site bright and early the next morning attending to it. The bedroom was very spacious with lots of storage, a very comfortable super-king size bed and a clean bathroom. However, the main problem with the room was how dimly lit it was and the scruffy state of the furniture. It was difficult to see well enough in the room to put make-up on, which meant I had to wait for my partner to finish in the bathroom before I could use the better illuminated bathroom mirror. The dark wooden furniture was badly scuffed and warped; the chair was scruffy with peeling leatherette - surprisingly tired furniture for a Deluxe room. There was a lot of damage to the bathroom door (big dent in the wooden panel), scratches in the sink and broken robe hooks – not exactly deluxe fittings. Also the bathrobes were very small (approx size 14). When we came to pack up to leave we had to get a torch out to check in cupboards etc to make sure we hadn’t left anything behind – it was too dark to see inside the cupboards without a torch even though we had the curtains open and lights on. Unfortunately it was then that we saw just how extremely dusty the room was. The lampshades were very dusty. I doubt the area beneath the desk/dressing table had been vacuumed for months (lots of clumps of dust in the area where you put your feet). We were disturbed by just how much dust we had spent the last three nights sleeping with so, out of curiosity, we moved the bed to check underneath and discovered another very thick build up of dust and a roast potato from a previous guest’s dinner stuck to the carpet. There is an Eco option to not have housekeeping done each day which we welcomed at the time, as it meant we didn’t have to wonder when the cleaner would come in if we wanted to have a lie in. However, if I’d have seen the levels of dust in the room on arrival, then I would have asked for a cleaner to come in and give it all a good vacuuming. Apart from the disappointing dust and shabby furniture we enjoyed our stay because of the extremely comfy bed, excellent breakfast in the delightful Kiln restaurant and on-site car parking. It’s also a good location for visiting the city. But I’d need some reassurance that the housekeeping issues will be attended to before we contemplate a return visit.

Have used this hotel many times in the past when seeing a show in the Hippodrome. It’s one of the few hotels in Bristol with a decent car park on site (£12 per day). It’s a 15 minute walk to the Hippodrome and easily do able. Outside the hotel can be found some cafes and a pub. The hotel hasn’t really changed much over the years. The Novotel sign has worn off the front door but otherwise the interior is the same since I visited it a few years ago. The room (114) was at the rear of the hotel, clean, large comfy bed and most importantly it was quiet at night. Pillows were very hard however and a choice of pillow in the room would have been good. I also have to knock a star off because the staff at reception were not the most friendly. No conversation, no mention of belonging to the loyalty club, just all very formal. That’s not a problem if that’s what you like but a little more friendliness/warmth would of been nice. No one asked how our stay was when we left. Otherwise another lovely stay at this hotel.

Good basic facilities and a great breakfast. The guest house is in the centre of the club and bar area of Bristol, so lots of noise all night. There is no parking and you have to leave the car in a multi story car park about a ten minute walk away. Which cost £36 for my weekend. No facilities for disabled, but does have a small lift. No view except the back of other buildings. I was arriving about 9.00pm and informed reception before hand. I was hot, tired and sticky. The girl manning the desk at night was really miserable handed me my keys and told me that my breakfast wasn’t included and I would have to pay £13 for each meal and left me wondering what the hell was going on. I was too tired to argue and went to my room. It was a small double that overlooked a grubby, dark courtyard. Another building was right in front of me with windows looking straight into mine. No wardrobe as room was too small. Good breakfast with great waiters. Another miserable girl behind the counter, who wouldn’t speak. The day staff were lovely though. All in all, a tiring weekend with very little sleep due to the noise and heat. The two nights cost me £232.20 and no, I didn’t have to pay extra for breakfast. Would I stay again. NO!