Horizon

No one there to check you in . Lost money

Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.

Hi, I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number. I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from ********** assistance i got a chance to let inside. I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property. Let this not happen to anyone again Thanks

Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!

The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.

Staff were really friendly but there are no staff in the property after 8pm. Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am. Room smelt of smoke and not very clean. Mold on the walls in the bathroom. Comfortable mattress but awful pillows. Awful WiFi. Wouldn't stay here agaun

This Hotel (Squat) is a disgrace the toilt areas were broken and had fesses on them mould broken windows dirty broken flooring .. i would like someone to call me please

It was the cheapest option that’s why we chose it. It was grim, there was barely any toilet roll for us and nobody at reception to ask for more. Really dirty and mouldy bathroom, with the sink in the bedroom which was odd. Window wouldn’t shut so room was freezing, had to lay towels over the duvet to try and warm up. Tv didn’t work. Hallways stunk of **** which seeped into the room. Also they wanted to charge £25 if you arrive after 8:30pm which is insane! That was half the price of the room. Just do yourself a favour and don’t stay here lol

Its in walking distance to shops, bars, restaurants, seafront. Ideal if you just want a base. Bed was nice and comfy and room was clean. The guy on reception was nice, polite, helpful.