Hotels near Berlin Ostbahnhof, Berlin

This hotel makes people feel the feeling of returning home: there are delicious dishes at home, a warm and homelike environment, and a full range of all-weather services. I'll come here if I have a chance.

The hotel facilities and sanitary environment are good. The room is a little small, but it's enough. I went in advance and could store my luggage for free. After checking out, I stored my luggage for an extra half day for 1 euro. Breakfast is not recommended. There are only a few kinds of particularly hard bread and normal coffee. Transportation is 6 or 7 minutes away from Alexanderplatz and close to the train station. Overall recommended.

An excellent place to stay right next to the subway stop so very accessible to all parts of the city. Only 2 stops away from Checkpoint Charlie too. Room is very comfortable and cosy. All the staff were friendly and there is a nice bar in the hotel.

We arrived before 3pm and were allowed to book in, very easy and no issues. The reception staff are lovely and friendly. The room was clean and well maintained. We didn’t pre book breakfast but decided to try it £19 for 2 people was very reasonable and no limit on what you could eat, I will definitely be staying here again if we return to Berlin, the location is great for accessing all transport with a station almost immediately outside the hotel

I recently visited this hotel with my boyfriend and I was very impressed. We arrived a little before check-in and we were allowed to go to our room. the room was very spacious with an extremely comfy bed and amazing shower. Also on the last day our flight was not for a while and were were allowed to wait in the lobby after checkout which had lovely sofas and seating areas. It was quiet and there were people working in there. The staff were very lobely and was great for the price.

Probably the worst hotel experience I have ever had. Arrived late and had been told in advance that unfortunately there was no babybed for our child - however I was not told this until I had already paid for our stay. We chose the hotel, because they proclaimed to have private parking, but upon our arrival, the parking was sold out. So we started off with no bed for our child and no parking for our car. The staff was doing their job (yet, not going beyond expectation), so this horrible experience is not about them. They discussed if we should park in the alley behind the hotel, but agreed that it was not safe and recommended parking nearby (at the price of 25€ for one day). What made this stay horrible happened after arrival. We were given a room on the ground floor, which was 10 stairs up with no elevator and I was alone with three suitcases, a stroller and our child to carry up the stairs, while my husband tried to find parking. The room we entered smelled so bad that someone must have died in there. Or at least the room had not been cleaned for a while. There were long dark hair in the bed and dirt and grease on the floor. With no babybed our 2-year old had to sleep on a madres on this floor, since the bed was a bunk bed but with too little space for all three of us. The air condition was set to keep the room at a temperature between 18-22 degrees, however the room was freezing and we could not get the heat up. Finally the pillows were small and flat and we ended up checking out after only 7 hours at the hotel and with a minimum of sleep. So in short: would never, ever book this hotel again and advice you to find something else for your stay.

The hotel is next to Hitler's bunker, where Hitler spent his last days. There are embassies of various countries next to it, so there is nothing to say about the location. The room is a bit cold at night, maybe there is no heating ^_^

The front desk staff was very accommodating in getting me into my room quite early after an overnight flight. Rooms leave much to be desired. Beds are very tiny - what a toddler would sleep on. Beds are very, very firm. Room and bathroom weren't very clean. I had my 'do not disturb' sign on my door and received a knock from housekeeping. Repeatedly. When I went to the door, thinking the sign must have fallen off, the housekeeper pushed past me, handed me my 'do not disturb' sign and insisted I replace it with the 'clean my room' sign. It is a 20-30 minute drive to city center. The area is questionable for walking around on your own as a female traveler.

Everything without a problem. Good breakfast. Elevator. Only a few parking spaces. You can park on the street. Pleasant surroundings of single-family houses. Perfect for a short stay. Quiet, no parties.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.