Guest User
December 11, 2023
A very bad check-in experience. I strongly recommend not to step in. The hotel's service is extremely poor. I stayed for three days. Every time I met the customer service at the front desk in the lobby, they never said hello. They were arrogant, indifferent and prejudiced. Order There is absolutely no free bottled water as marked, because the room booked on Ctrip will be arranged in the expanded building. No matter you ask the front desk for any service request, you will be arrogantly rejected. The hotel will deduct the deposit for pre-authorization when you check in. , but even if you leave the hotel, they will not help you cancel it. You have to come back to the bank to help force the cancellation. This is the worst hotel I have ever stayed in. There are countless pitfalls. There is a Westin about a hundred meters away. Hotels, and there are many other hotels, so please avoid this kind of hotel with extremely poor service, otherwise you will be woken up by the cleaning staff every day and be disliked by the customer service in the lobby. If you are a foreigner, please avoid it. here
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