4 Star Hotels in Benito Juarez

This place is perfect relaxing luxury. The Mexican sun, incredibly friendly staff who treat each guest with kindness and humor, choice of 3 restaurants and a little convenience store. The food is good (especially the sportsbar—Baja tacos are amazing!), choice of pools and a whirlpool. It is clean and well-maintained. Be sure to get a massage from Liliana (5stars) on the beach or in the cool indoors. (Thank you Liliana and Claudia…it was amazing!) We had most meals and drinks at tiki hut with Manuel serving drinks and recommending menu items. They will also bring food to your lounge chairs. The activities crew are engaging and fun with Guillermo, Ivan, Ana—we attended the guacamole class, margaritas, ceviche, bingo, name-that-tune, water exercise. Lots of fun without pressure to join. The other guests adopt the tone set by the staff—friendly, welcoming. This has become the vacation I’ll measure all future vacations against. 10/10 would recommend. I will be back!

We booked a penthouse room with a pool and were super excited based on the photos and reviews we had seen online. However, our experience was far from what we had hoped for. Firstly, the hotel is located in a shopping center ***** with a shared parking lot, which was unexpected. The check-in experience was underwhelming; the staff seemed preoccupied and almost annoyed by our presence. They spoke only to my partner, who is a native Spanish speaker, and largely ignored me, despite advertising as a bilingual facility. Upon receiving our keycard, we found it did not unlock the room. We turned back to go to the reception are, only to be informed that we needed a different room, with no explanation given. The new room was a few doors down and initially seemed okay but was very dark and had an uninspiring view of construction and rooftops of local housing. The private plunge pool was on a second level, accessed by a winding staircase which had cracks and missing chunks from some of the steps. The pool area itself was in poor condition: chairs without cushions, a loose floor board with a hole, and neglected plants. The pool water was dirty with debris, making it unusable. Inside the room, there was a strong smell of cigarette smoke (we did not request a smoking room). The pillowcase had stains that looked like dead bug guts, and the bathroom towel had a clump of shaved hair prominently placed on it—which was revolting. When we reported this to the staff, the manager appeared indifferent but promised clean towels and a thorough room check. We decided to eat at the hotel restaurant, where the shrimp tacos were editable but fried, despite the menu not indicating this. The main guest pool water was somewhat cloudy and had visible debris, suggesting it hadn't been cleaned recently. Returning to our room, the cigarette smoke smell persisted. Further inspection revealed a clump of long, dark hair in the shower, entangled with what appeared to be a used tampon. That was the final straw. We left immediately and requested a refund, which, to their credit, was processed without issue.

Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages.

When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This beach property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Blue Moon, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 511 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.

We were a family of 10 ranging from 11 months to 78 and all had a great time. It is a vibrant and bouncy hotel , we had three bedrooms in the Hideaway and two in family side, each one was beautifully furnished, great beds, jacuzzi bath, large 2 shower room separate loo. Food in every restaurant was first class, buffet for breakfast, lunch and dinner was better than alot of hotels we have stayed in. Grandson had 30th birthday party for which we hired a room it was great couldn't do enough for us. Room service was free and didn't have to wait an age for it to arrive. We have all decided to return maybe even next year it was that good. Of course we will book through My kinda travel as usual like being in the safe hands of Daniel and Stephanie

Dreams Natura was a great spot for our incentive trip of 400 people. We allow attendees to bring their children, so a resort that has great options for kids is a must for us, and Dreams Natura was just that. While we unfortunately dealt with some bad weather, the entertainment team at the resort came up with some great alternative activities to keep all entertained. Food was great, and room quality was awesome!

Wow! This is a perfect getaway from the city life. In the middle of the Jungle with luxurious commodities. We stayed in Balam Bubble. 🛁Waking up in the atmosphere of the bubble is truly spectacular. 🥰 The food experience for breakfast, lunch and dinner is perfect. Ximena and Esther gave us excellent service at the restaurant and made some delicious drinks 🍸. The entire staff is friendly and welcoming. Don’t forget to jump into the cenote and pool. Having lived in the Riviera Maya for 13 years, I must say, this experience went beyond expectations!! 100% recommended.

Azul Villa Esmeralda Gourmet Inclusive by KarismaMagic on the Riviera MayaRelax and unwind in a spectacularly spacious, architect-designed Cancun villa. Bask in the luxury of private beach access, rejuvenating spa experiences, your own home theatre, sauna, steam room and more. Escape to this enchanting retreat and redefine your perception of paradise. Azul Villa Esmeralda offers breathtaking ocean views and the personalized services of a butler, chef, housekeeper, waiter, kids club attendant, groundskeeper, gardener/pool attendant, 24-hour security guards and optional masseuse.

We just returned from a week at this resort. We are prestige members and this was one of the best experiences we have had so far. We had Friday and Armando as butlers and they were both excellent! They ended up being like family by the time we left. They both went above and beyond to make sure everything was in order and correct for us. We couldn’t ask for better service from them. The resort was nice and clean, they had 4 places to eat, and about to have another soon, along with a lunch place (I think License to Chill). Landshark, JWB Steakhouse, Frank and Lola’s and the boathouse. The room we had (469) had an infinite pool that looked out over the property and towards the ocean. It was nice and always kept clean by the day maid Martina (I think I spelled that correctly). We will definitely be back again!

Guests at Azul Beach will experience the signature Karisma Gourmet Inclusive Experience, including full personal Concierge and Beach Butler services. All suites are set a few steps away from the beach of Bahía Petempich.All the rooms and suites feature a stylish Caribbean décor. Each one has an air conditioning system, satellite TV, iPod docking station, DVD player, daily restocked minibar and wireless internet access. The balcony or veranda of each room offers spectacular views of either the property's gardens or the Caribbean Sea. Some units are appointed with a large hot tub, or swim-up facilities.The Gourmet Experience include restaurants and bars mixing à-la-carte menus, exotic drinks, and fine international cuisine. The restaurants include Mexican, Italian, Asian and international-style dishes. The bars offer tropical drinks or a Tequila Lounge.Azul Beach is also appointed with meeting rooms, a kid's club, scuba diving trips and lessons, car rental services, and shuttle transportation to Cancun and Playa del Carmen.Superior rooms have a maximum occupancy of 2 adults and one infant under 2 years old.Deluxe rooms have a maximum occupancy of 3 adults, or 2 adults plus 2 children under 2 years old, or 2 adults plus one child aged between 13 and 17 years old.Combining a selection of eclectic menus, creative drinks and serving them a la carte in a fashionable setting, our restaurants and bars aim to cater for all tastes and ages. No jackets or reservations are required.