Moon Palace Nizuc - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Moon Palace Nizuc - All Inclusive
Health Protected
#1 of 4-star Select Hotels in Benito Juarez
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, Benito Juarez, Quintana Roo 77500, Mexico
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With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. This luxury property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Shuttle ServiceBarNightclub
All Amenities
Surroundings
Airport: Cancún International Airport
(12.2km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(300m)
Landmarks: Moon Palace Pro Shop
(1.3km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Superior Deluxe Ocean View - Kids & Teens Free
2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Superior Honeymoon Suite Ocean Front-King Size Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Superior Deluxe Ocean Front - Kids & Teens Free
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Superior Deluxe Garden View - Kids & Teens Free
2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
7
Superior Governor Suite Ocean View-King Size Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
9
Superior Family Suite Garden View - Kids & Teens Free
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(100)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciate the excellent amenities, well-maintained facilities, and outstanding customer service, but find the pricing high and some items overpriced at the on-site shops.
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Helpful
Not helpful
Hai
February 10, 2024
Staff was friendly and polite, helped at every chance. Staying here provided access to 6 other resort locations with the same all inclusive benefits.
CHARLES
February 1, 2024
The resort credit offered as part of the "VIP" treatment is a scam. They do not provide them as stated in the description. Orbitz attempted to get them to refund me the amount they charged on my credit card, but the property would not comply. Why are they even allowed to post this here?
KAREN ANN
February 1, 2024
Great stay here. The staff were all so pleasant and accommodating. I like the fact you can visit the other 2 resorts as well.
luisa a
January 29, 2024
The staff, facilities and service were amazing! Perfect place if uou love sun and pools. If you loke spending time in the waves and ocean, choose another property.
Cynthia
January 29, 2024
The staff were very friendly. The property was clean. Our room was lovely with the spa jacuzzi tub and waterfront view.
Unfortunately, the beach has a lot of see****. Every day they had tractors out there removing the see****.
Tracy
January 21, 2024
The property is gorgeous! Only issue was with *******. I clearly booked Nizuc with *******, and was put in Sunrise. I also didn’t get the room category I paid for.
Pearl
January 21, 2024
Not Family, Children and Disable friendly. Three resort at location (Nuzic, Sunrise, Grand). Staff nonstop trying to sell Timeshare and would not leave me alone even after several “not interested” responses. All Staff wonderful except Check-In Staff rude and unhelpful, have to reprogram my room bracelet keys 5 times, got a card key and still no access, waited for maintenance for 2 days to fix door lock, terrible inconvenience and wasn’t offered to changed room. Room was clean however Jacuzzi in the middle of the room unsafe for kids. Balcony door lock broken, bed very small. Playroom nice, kids enjoy but wasn’t able to leave my kids unsupervised but cheap nanny service available @$18 USD hourly 4 hours minimum plus transportation. My disable father had several difficulties getting around. The transport from room to main lobby runs limited hours. I requested transport to assist for 4am checkout for flight but was told transport closed. They should include a tour of all the amenities at the property within the first 24 hours of check-in. That would have been extremely helpful. Resort should have designated smoking area. People should not be allow to smoke by the kids pool area. Great food options and entertainment, room service great. READ THE FINE PRINTS. ALOT OF THE AMENITIES OFFER WHEN BOOKING WAS DIFFERENT OR LIMITED DURING STAY.
Paula
January 14, 2024
We thoroughly enjoyed our vacation at Moon Palace. The attention to detail in all areas did not go unnoticed. The grounds were beautifully maintained, the food was exceptional and the wait times were minimal even at full resort capacity.
Divyesh
January 14, 2024
Like the food. Not liking is that this property is not for families with old people that have hard time walking. No elevators.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 677
With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. This luxury property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 709 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 709 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Massage Room
Fitness Room
Public ParkingFree
Airport Shuttle Service
Bar
Nightclub
Basketball Court
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Playground
Kids' Club
Currency Exchange
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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