Batu Ampar Hotels & Accommodations

Staff is very friendly. They gave us a connecting room even though we only booked a normal room. Hotel is quite old, and some of the facilities are quite worn out. But overall is still good for this price point. Location is good too. Walked straight out and you can locate numerous restaurants.

The facility itself is already astounding and the staffs are super welcoming. The food is great with lots of options to choose. I love the pastries side the most :-). The location of the hotel itself is just nice as it is near to different malls, massage, spa etc.

I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!

New Hotel and everything is fresh and new.I was there on friday afternoon.Had b’fast on Saturday morning and impress with the basic variaties as there was not much guest as turnover is slow. But come Sunday and the occupancy is full the repleninshment of b’fast buffet is slow and theres no one checking the buffet to make sure that the buffet item is replenish.Overal Im happy with my stay and staff are very friendly and approachable.Will definitely come back👍🏼👍🏼👍🏼

great hotel with fantastic view and surrounding. It was a good option to choose harbourbay view, a spacious and very clean room. All worked well in the room. Staffs were attentive and could recognize my return stay, well trained for the F&B staff on food and drinks. Check-in/out were fast and no hassle. Will definitely come for the next trip.

Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.

Very Nice place, unique luxury hotel concept compared to any other hotel here in Batam, its a good room size too. The staff are very attentive with quite a good customer service training.I Had a very good relax experience, Eska is known for their signature massage.. However, I understand the cancellation policy, as I request for extending my 2nd day, since i wasnt able to travel on the 1st day due to medical issue..Brought the doctors prescription with me, prove that im not fit to travel..it is very Disappointing that the Management is ”not considerate enough to at least grant to extend my 2nd day for me to have a enough rest and recover. After all, 2 Nights stay is what i payed for as i booked it on line. They insist that they are fully booked for the day and the coming week, thats why not possible to extend One more day...To my surprise , the occupancy of table during dinner is only ME””.. and around 4 to 6 table the next day during buffet breakfast.. No matter how beautiful and luxurious your hotel premises can be..if your Management is Poor and inconsiderate, and not flexible enough to handle certain situation..Hotel Guest will check out feeling sick and hopeless”!

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

AP Premier is one of the oldest hotel in Batam Indonesia and was known as Novotel in the past. The hotel was one of the top grade hotels in Batam when I stayed there 20+ years ago (yr 2001). Although there are many hotel options now days in batam but AP Premier is still my favorite place to stay when visiting batam for business trip recently. The hotel location is good to me. It is very near to ferry terminal, Habourbay (in fact within walking distance) and Nagoya, the old town center where most of the tourists from Singapore would like to visit. The hotel public area is quite spacious. The breakfast selection was great. Room is clean and comfortable to stay. Hotel service is awesome especially the front desk team like Miss Wani and Mr Dona are exceptionally helpful.