Hotels near Jessica Hollis Park, Austin

Awesome hotel, excellent sanitation, complete family living facilities, all kitchen equipment, kitchen utensils are super good, just buy food from the supermarket, condiments can be like home to cook! Very suitable for bringing children, two A room with an en suite bathroom, each opening the door. The parking lot at the door is also very good. The breakfast was great and easy.

Pros: Friendly and professional service, very convenient parking, hot breakfast, gym, one of few hotels in the area with an indoor pool, shower, patio with grills, kitchenette with full fridge, dishwasher, and and hotel cleanliness & housekeeping. Cons: Mattresses with noisy springs, watery eggs - possibly cooked in a bag. The rooms are perfect size for a business traveler, but it's not as comfortable for a family of 4. The biggest reason I chose this hotel was the indoor pool because the water in an outdoor pool would not be warm enough in March. Other reasons include being reasonably priced compared to its neighbors, hot breakfast, and location is surrounded

I wouldn't recommend this hotel. Toilet wouldn't flush in 1st room. Room moved to discovered dirty sheets. Tired, figured just change the sheets. Changing rooms would've been better. 3 trips downstairs to get the correct size sheets. Night manager finally found a king sz fitted mattress cover. But no fitted sheet & one flat sheet. Remote extra dirty when wiped down. As if it had not been wiped off in quite some time. Called head office and complained. They were nice, only reason I'm giving them a 2 rating! While they thoroughly cleaned the room the next day and gave me a bunch of conciliatory points it does little to make me feel better about this location. Breakfast was substandard. Next morning asked for head manager, she had the front desk to say she was not in. Head manager was unaware I could see her sittingin her office. Left number, she never call. Next week, manager from hotel did call but not manager I left message for. He apologized profusely. One of the staff persons who knew of my complaint shared during my stay that head manager at site was lax on upkeep. Hopefully if you are reading this, there is a new head manager so that your stay may be more pleasant.

I Spent 3 nights in hotel during to no power in Houston. The interior of the hotel is updated, clean, smells good, and comfortable. The staff was pleasant and helpful. I definitely recommend and will reserve again in the event of a hurricane.

After a long and tiring drive, we checked in, then discovered that that the room was ice-cold and the heat didn't work. The front desk refused to give us another room until the maintenance person came and checked it out. When he finally arrived, he confirmed that it was broken and called the front desk to get us another room. The key to the new room didn't work because the wrong room number was written on the key card envelope. But, finally we got a room after more than a half-hour. We were cold the first night because we didn't realize that the thermostat had to be set to the highest temperature in order to get any heat. The next morning, when we went to take showers, we discovered that there was no shower curtain... we hadn't noticed it before because we hadn't closed the bathroom door prior to that. We had an appointment to keep, so we took showers without a shower curtain and put towels on the floor to absorb all of the water that splashed out. The front desk was of little help, other than to tell us that she would contact the manager who wasn't there. We found a housekeeper in the hall and showed her what happened, and to her credit, she quickly cleaned up the mess, apparently took a shower curtain from an unoccupied room, installed it, and fixed that problem. The breakfast was very skimpy... no hot breakfast, no fresh fruit, no sweet rolls. They blamed it on the pandemic, but the two other Choice hotels in Texas that we stayed in during the same week had full buffet breakfasts. Attention to detail seems to be lacking. There was an ugly carpet stain in the carpet in our room, the screen on the window was dislodged, there was a big dent in the wall, and of course, the missing shower curtain. The beds were comfortable, and the hotel was in a good location, although there is traffic noise from the nearby freeway. It is difficult to find if you are coming from the east and not familiar with the area. Prior to the pandemic, I was a diamond elite Choice Privileges member for about 15 consecutive years, so I have hundreds of other Choice hotels to compare this experience to, and I would rank it near the bottom of the Comfort Suites brand.

Listen, I don’t usually mind Fairfield Inns. I appreciate the lower cost for a standard good restaurant. But I had a pretty terrible experience here. The staff was friendly and helpful and try to accommodate me but the problem is that there was no cure for the problem. Let’s just say you need to stay away from the 2nd floor. The first room I got smelled like mold and the mini fridge made an awful hissing noise, which I knew would be a problem for a light sleeper like myself. But the smell was the worst. So I asked to get a different room, which the gentleman helping me was kind enough to search for but could only find a room on the same floor. So I went to my new room hoping it would be better. But nope. It was a 2nd floor issue. The room smell was just as bad. But at this point there were no other rooms open, according to the front desk. So I settled in that dreadful room, with a splitting headache from the awful smell. I even brought some co-workers to come smell the room and make sure I wasn’t going crazy. They were staying on the 4th floor and had no issue with smell, but immediately recognized that my room smelled awful. Now, the rooms were fine, although there’s barely any decor (maybe because they ended up putting me in an accessible room and they might not decorate it as usual there), but it was sterile and I felt like I was staying in a hospital. To make matters worse, my 3rd night there my mini fridge started making a hissing noise in the middle of the night. So loud I had to just unplug the fridge from the wall. Please get higher quality mini fridges! So, no, I don’t recommend this hotel. The breakfast was fine. I always enjoy the waffle maker but you can get those in most similar hotels.

Ken the manager was super helpful with a noise issue. They have a shuttle that was a godsend during my eye surgery at Austin Eye just across Hwy 183. Since I was alone and couldn’t drive I was wonderful to be taken and picked up by a friendly driver. I stay here every time I’m in Austin 😊

Review of Home2 Suites by Hilton Cedar Park (July 11-14, 2024) We recently stayed at Home2 Suites by Hilton Cedar Park from July 11-14, booking two rooms through *******: a Studio Suite King and a Studio Queen with 2 beds. Unfortunately, upon arrival at 3 pm, those rooms were not available. Instead, we were moved to a 1 Queen with a sofa and a 1 Queen Bed Studio. One of the queen rooms was not properly cleaned and felt outdated, with dirty sheets and a less-than-ideal bathroom. The other room, however, was clean. We were promised to be moved to our reserved rooms by noon on Friday, but they were not ready until after 2 pm. After finally moving, both rooms were clean and refreshing. A word of caution: if you book through *******, Home2 Suites seems to prioritize direct bookings from their members, so the room you paid for might not be available upon arrival. Despite these issues, Sienna at the front desk and Greg did everything to make our stay comfortable, providing great customer service. However, the phone lines were down, and the internet service was horrible.

I enjoyed staying here. This hotel is very trendy and great for any couples or friend trips as they have a really funky bar right in the lobby, a great snack bar with lots of choices & this is one of the most dog friendly hotels I’ve ever been too in my life! (They even have treats for the fur babies upon arrival) The costumer service was good, front desk is very friendly and helpful! The room was clean and spacious. The only thing I wish they had to offer was a movie list to rent new movies!