Posted on Apr 6, 2024
Yuen Ting Monique
All the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
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Price per night fromS$ 116
Posted on Sep 10, 2024
Guest User
The hotel rooms are quite big. I suggest not to stay in the rooms on the side of the pool, which is a bit noisy. There are outdoor swimming pools, indoor swimming pools, and hot spring pools. You need to wear a swimming cap in the hot spring pool (please note this). The most convenient thing is that they provide dinner, but there are too many groups. Everything else is good.
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Price per night fromS$ 121
Posted on Jul 27, 2026|Standard Double Room
Guest UserThis is our second time staying at this hotel; we were here last in 2018. The hotel didn't disappoint. We booked two standard rooms and requested adjacent, non-smoking rooms in the comments. We received incredibly smoky rooms, but at least they were next to each other.
We went back to the reception and asked for a change. The hotel offered us an apology in the form of a complimentary upgrade: two suite rooms, also adjacent. The rooms were wonderful! Clean, smoke-free, and next to each other. The linens and towels were in perfect condition. We also found a fruit platter waiting for us as a welcome gesture.
The hotel has its own hot spring, two pools with water from this spring at different temperatures, and a regular pool. For some reason, the regular pool closes at 8 PM, while the hot spring and its associated pools are open until 11 PM. The hammam was cold, and treatments there were more expensive than at the all-inclusive hotel we'd just come from on the coast (Kusadasi). The staff would close the hammam door and tell us everything was fine, to relax. Uh, relaxing in a cold hammam isn't exactly appealing! You have to wait at least half an hour for it to heat up. But if you leave, they turn it off. So, you can't just walk into a warm hammam; you have to sit in a cold one and wait for it to heat up. As soon as the spa staff realize you won't be booking any treatments, they completely ignore all your requests. Last time we stayed here, everything was in working order, and the staff were friendly. In the spa center, you can get a free pool towel and refill your water bottle from the cooler for free.
The breakfasts and dinners are magnificent! EVERYTHING is delicious! Varied, and they even have cherries. The food is even better than at the all-inclusive hotel we came from. The only downside is that drinks at dinner are chargeable. Only a bottle of water is free.
The hotel is located a 20-minute drive from Pamukkale. I recommend staying here for an overnight stop. It's all positives: cheaper, fewer people, delicious food, clean, beautiful, and its own hot spring (you need a swimming cap to enter). If only they could get the spa staff to do their job properly, this hotel would be absolutely perfect!
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Price per night fromS$ 170
Posted on Dec 12, 2025
Donovan_l
didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
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Price per night fromS$ 109
Posted on Jan 27, 2025
Bekir Urağan İneliWe thank the staff for their interest. The facility has been revised, especially the pools are clean and the thermal facilities are quite nice... The rooms are also clean and useful... The food is diverse and has many options... Half board + tea time was also good... My one criticism would be if drinking water was provided free of charge at other times. 500 cc water per person in the mini bar is insufficient... In general, a nice 5* hotel where you can stay with your family...
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Price per night fromS$ 114
Posted on Jan 16, 2025
Guest User
It was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
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Price per night fromS$ 125
Posted on Mar 4, 2025|Standard Double Room
봉태건I actually booked this place thinking it was a hotel in the Pamukkale area (I don't know why I mistakenly thought that). After comparing it with other accommodations in Pamukkale, I ultimately chose this one.
Since it's still winter, there's an outdoor pool, but it won't be open. I was hoping it had a famous hot spring in Pamukkale. This place has a large communal hot spring on the first floor, and each room can use the hot spring water. The red color of the bathtub in the bathroom photo is due to the hot spring water. When you turn on the faucet, 60-degree hot spring water gushes out, filling it up quickly.
The other facilities and service are impeccable. The owner, Osman, and (probably) his sister are charming, yet attentive. They helped me book a hot air balloon and made it affordable. Osman's witty father is also always willing to answer any questions I have. He even gave me a ride to the bus stop on my way to Pamukkale.
The Turkish breakfast is clean and plentiful. I barely managed to finish it after munching on coffee for over an hour, receiving over five refills.
As I mentioned earlier, this isn't Pamukkale, but a village slightly north of it called Karahayt. It was a mistake, but I realized I'd made the right choice after reaching Pamukkale. Pamukkale is so well-known that it's a bit busier and more crowded, while this place is a bit further away, quieter, but still offers a friendly, secluded countryside atmosphere.
After a very comfortable two nights, I checked out and headed to Antalya. Thank you, Osman Family.
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Price per night fromS$ 84
Posted on Sep 6, 2024
Guest User
The rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.
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Price per night fromS$ 87
Posted on Sep 21, 2026|Standard Apartment, Balcony, Pool View
Guest User此行土耳其最喜歡的酒店,服務環境都非常棒
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Price per night fromS$ 73