We have spent five days in August and a week in February. The hotel improved, obviously the staff is trained and the cuisine in half board has ”healthy” options, although salty and heavy food prevails. The mayor problem is the smell in rooms above the restaurant (I suppose Italian La Pista), because in the evening you can not open the window because it smells like you are in front of the grill. The other downside are the central heating in rooms, so in my opinion it is too hot during the night (we slept with opened window, when after midnight smell stooped). The heating, on the other hand, in game room where kids spend some time in the afternoon was, and it seems always is around 30 degrees of Celsius. This two things can not be allowed in five stars hotel. In addition, smoking in the lobby is very non natural element, so instead of air you feel grill and cigarettes. The new restaurant La Pista is quite good, the prices are above the average of Serbia. Kids menu is typical, bolognese, burgers, chicken. To conclude, it is overpriced accommodation, comparing to similar hotels in Italy or Austria, but since it is covid and for skiing this winter there are not many options, most of the people did not have other options. Kopaonik is one of the rare open resorts in Europe, however the epidemiology measures are very ”soft”.
When you stay at Grey Family Hotel in Raška, you'll be in a national park, just steps from Kapaonik Touristic Center and Sunčana dolina. This luxury hotel is 0.1 mi (0.1 km) from Krst and 0.1 mi (0.1 km) from Malo jezero.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a waterslide. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Treat yourself to a stay in one of the 15 guestrooms, featuring heated floors and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
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9.2/10
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GGuest UserWe have spent five days in August and a week in February. The hotel improved, obviously the staff is trained and the cuisine in half board has ”healthy” options, although salty and heavy food prevails. The mayor problem is the smell in rooms above the restaurant (I suppose Italian La Pista), because in the evening you can not open the window because it smells like you are in front of the grill. The other downside are the central heating in rooms, so in my opinion it is too hot during the night (we slept with opened window, when after midnight smell stooped). The heating, on the other hand, in game room where kids spend some time in the afternoon was, and it seems always is around 30 degrees of Celsius. This two things can not be allowed in five stars hotel. In addition, smoking in the lobby is very non natural element, so instead of air you feel grill and cigarettes. The new restaurant La Pista is quite good, the prices are above the average of Serbia. Kids menu is typical, bolognese, burgers, chicken. To conclude, it is overpriced accommodation, comparing to similar hotels in Italy or Austria, but since it is covid and for skiing this winter there are not many options, most of the people did not have other options. Kopaonik is one of the rare open resorts in Europe, however the epidemiology measures are very ”soft”.