Ryokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room.
The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it.
The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day.
Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.
Very good experience at the Mercure Lake Biwa. A high-standard hotel with great views and quality services. Even though there were many group guests, everything was well organized. Thanks to my Accor card, I could enjoy some nice benefits, which was much appreciated. The staff was friendly, attentive, and always willing to help.
They are also bike friendly !
Pure Japanese-style hot spring hotel. There are not many Chinese here. Almost all Japanese come here to travel. The hotel has a little brother from Taiwan who speaks Chinese very well. The ultimate Japanese service is experienced here. The 4G used this time Internet card, unable to contact the hotel, we had to find Ctrip's customer service to help contact the hotel. At first I was very embarrassed. I didn't expect Ctrip to do such a good job in a foreign hotel. In a foreign country, at the JR station entrance, I saw the hotel staff to pick up the car, and I was in a great mood!
This hotel is located right by Lake Biwa, and every room boasts a large balcony where you can take in the stunning lake views. It's truly refreshing and uplifting!
The hotel offers a convenient shuttle bus service right from the JR station, with pretty good frequency. Although you could walk to the hotel, providing a shuttle for this distance really shows their thoughtfulness.
The onsen (hot spring) is definitely a major plus. The water quality, temperature, and ventilation were all perfect for us. Plus, enjoying the outdoor bath with views of Lake Biwa and a gentle breeze, while soaking away the day's fatigue, was just sublime!
Highly recommended; I'll definitely choose this hotel again next time I'm in Otsu!
Facilities: The hotel boasts excellent facilities, including indoor courts for basketball, badminton, and volleyball.
Cleanliness: Spotless.
Environment: Stunning views of Lake Biwa directly from the room.
Service: The front desk and restaurant staff provided excellent service.
Good hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
The Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
The room was new and spacious. Although two or three flying insects were found in the bathroom, it was difficult to understand and avoid. It was much better than Ji Yishengpu Turtle Well. Upgraded dinner was not bad, the buffet coffee machine soft drink, coffee was difficult to drink. Check out at 10 o'clock, the hot spring is open until 9:00 after breakfast, it is too late to soak. After checking out, it rained heavily. We sat in the lobby and waited for the rain to stop. The air conditioner was a bit cold. I wanted to borrow a bathrobe for the guests in the lobby. I was rejected and the service was disappointing.
I was thoroughly impressed by the hotel's onsen, which offered a truly relaxing experience. The only downside is its somewhat remote location, making it a bit far from other attractions. However, this is compensated by the superb view from the room, which provides a breathtaking and serene backdrop.
The hotel's environment and rooms are very beautiful, and you can enjoy the beautiful natural scenery. Although there is no convenience store near the hotel, there are different drink options in the hotel. Although the hotel staff do not know much English, their service attitude is very friendly. It is a holiday Great place to relax
Great
14 reviews
9.2/10
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Amazing
KKimGood hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
SStephaneDVery good experience at the Mercure Lake Biwa. A high-standard hotel with great views and quality services. Even though there were many group guests, everything was well organized. Thanks to my Accor card, I could enjoy some nice benefits, which was much appreciated. The staff was friendly, attentive, and always willing to help.
They are also bike friendly !
GGuest UserRyokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room.
The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it.
The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day.
Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.
GGuest UserFacilities: The room size is quite spacious, with a separate bedroom and dining area. There are also two restrooms, and outside is a private hot spring tub. Overall, the facilities are well-maintained.
Cleanliness: Acceptable.
Environment: Very good. You can see Lake Biwa right from the room. And you absolutely must try the large communal hot spring bath. Especially in winter or on a rainy day, when it's raining or snowing outside and you're soaking in the super warm hot spring – it's incredibly comfortable, truly indescribable.
Service: After exiting the JR station, if you call the hotel, a car will come to pick you up. However, that phone is really well-hidden; it took us a while to find it. The drive to the hotel takes about 10 minutes. The staff's service attitude is very good. They also escort you to your room and thoroughly explain each feature and how to use it. Check-out is at 10 AM, but most hot spring ryokans in Japan have this check-out time.
Dining: We booked the two-meal plan, breakfast and dinner. The variety was quite rich, and the taste was decent, within expectations. Overall, the dining service was pretty good. Room service is also available; the latest you can order late-night snacks is 9:30 PM. Room service food is absolutely delicious! And it's not expensive at all, the prices are the same as outside.
Overall, our stay at this hot spring ryokan was very comfortable. For those who can, I recommend staying two nights. On the second day, you can explore Biwako Valley, which is quite close to the hotel. It definitely won't disappoint (provided the weather is good; if the weather's bad, don't go).
PPingxinjiejieThe Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
AAnonymous UserFacilities: The hotel boasts excellent facilities, including indoor courts for basketball, badminton, and volleyball.
Cleanliness: Spotless.
Environment: Stunning views of Lake Biwa directly from the room.
Service: The front desk and restaurant staff provided excellent service.
GGuest UserBecause the hotel room has a private style, and you can also enjoy the view of Lugu Lake, it is really good! The room is large and suitable for a family or friends holiday! The facilities are also very complete, Lawson is open until 22:00 in the hotel! What disappointed me most was the central temperature adjustment in the room. I couldn't sleep well all night because many large mosquitoes by the lake could not open 𥦬! All night is like in the steaming room!
AAnonymous UserThis hotel is located right by Lake Biwa, and every room boasts a large balcony where you can take in the stunning lake views. It's truly refreshing and uplifting!
The hotel offers a convenient shuttle bus service right from the JR station, with pretty good frequency. Although you could walk to the hotel, providing a shuttle for this distance really shows their thoughtfulness.
The onsen (hot spring) is definitely a major plus. The water quality, temperature, and ventilation were all perfect for us. Plus, enjoying the outdoor bath with views of Lake Biwa and a gentle breeze, while soaking away the day's fatigue, was just sublime!
Highly recommended; I'll definitely choose this hotel again next time I'm in Otsu!
CChengHan GongThe hotel's environment and rooms are very beautiful, and you can enjoy the beautiful natural scenery. Although there is no convenience store near the hotel, there are different drink options in the hotel. Although the hotel staff do not know much English, their service attitude is very friendly. It is a holiday Great place to relax
GGuest UserThe location is invincible, the scenery is invincible, the service is invincible, five-star recommendation! Will come again next time! Good hardware, few people, comfortable hot springs, rich breakfast, good supper, good lounge, super good service, impeccable.
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