I stayed at the Wyndham Garden Airport Hotel on a business trip this time, and the overall experience was fantastic!
Upon entering the hotel, the staff greeted me warmly, helped with my luggage, and quickly checked me in, instantly relaxing my tired body and soul. The room was cozy and the bedding was soft and comfortable. All my fatigue melted away the moment I lay down, and the fragrance was truly wonderful! I loved it!
The hotel is in a great location, right near the airport, and offers free airport transfers, which is a real plus for someone like me who's rushing to catch a flight. Furthermore, there are numerous snack bars and convenience stores nearby, making it easy to get groceries and eat.
The breakfast was delicious and varied, catering to every taste. I highly recommend this hotel to anyone traveling; you can't go wrong!
I checked in on December 31st. That day I had a high fever and couldn't eat anything. Around 10 or 11 am, I called the front desk to ask for a bedtime sweet soup to be delivered to my room. The front desk said it wasn't available yet and they would deliver it when it was available. Around midnight, it still hadn't arrived, so I called the front desk again. They said the kitchen was closed that day and they didn't have any sweet soup… Quite speechless. If they hadn't said they didn't offer it, I would have just ordered takeout. Making someone with a high fever wait for over an hour on an empty stomach is ridiculous!
The next day, the cantaloupe breakfast took almost half an hour to arrive, and then it was gone in seconds. It felt like this hotel hadn't had this many guests in a long time.
The hotel is built on a hillside, and the front desk and rooms are not in the same place. The parking area is far from the rooms, which is quite inconvenient in winter.
Regarding facilities, I booked a lake-view twin room, but there was no coffee table between the two beds. The only place to eat in the room was a dining table, but there were no chairs. I wanted to make hot tea, but there were no tea bags provided in the room.
The hotel is indeed close to Tianshan Tianchi, which is a plus. There are also the following problems. The facilities are a bit old and need to be renovated. The hot spring water quality is not good, it is very dirty, and the bath towels are hung everywhere. The hotel breakfast does not match the hotel grade. The only thing that tastes good is boiled ramen.
The most important thing is the service. It can be said that the hotel basically has no service. Maybe it is too busy and the service staff are a little emotional, or maybe it is the only hot spring hotel in the surrounding area, but every customer is innocent, and there will always be competitors. I hope the hotel management will pay attention to this issue.
I didn't tell me that there was no breakfast. I went the next morning. I had beef noodles and beef noodles. I didn't even have a side dish and eggs, and they were not freshly pulled noodles. They were machine noodles from plastic bags. There were more than a dozen people waiting in line, and there was no mood to wait.
Specially with the front desk to determine whether there is breakfast on the third day, the answer is that everything is normal on the third day, there will be breakfast, the result is that there is no beef noodles on the third day, the restaurant is not open, haha.
Specially set a room with breakfast, the result did not eat a meal, the front desk has a temporary notice. The experience is a bit poor.
OMG, my friend recommended this place to me. The hot springs in Shawan are really good in winter.
It was cloudy when we first set out. As time went by, the closer we got to our destination, the clearer it got. Until the sun broke through the clouds, the sky gradually became blue.
Along the way, there were fields covered with snow, and the beautiful scenery of snow-capped mountains in the distance.
The hot springs here are sulfur springs. The outdoor hot springs are surrounded by mountains on three sides. The air is filled with curling water mist and the smell of sulfur.
After putting away the luggage and walking to the hot spring pool, the sky was completely clear. I enjoyed the hot spring while watching the snow-capped mountains. It was a beautiful experience.
It was just that the hotel heating was too hot. It was so hot that I drank 4 or 5 bottles of water and was still thirsty.
Hotel near Nalati Scenic Area/Nalatizhen People's Government,Xinyuan100% of visitors choose this area
AAilvxingdeMermaid2026.02.04
I heard the hotel is quite expensive in summer, so coming in winter during the off-peak season was a good decision. It offers good value for money. If you're staying at the hotel and not planning to visit the Cloudland scenic area, you can ask the hotel butler to register you, and you can enter the park without buying a ticket.
The hotel's ski resort is also decent, with fewer people, making it a good spot to practice skiing. However, the magic carpet takes an awfully long time, which feels like a waste of time. You ski down quickly, but then spend ages on the magic carpet. The intermediate and advanced slopes have a cable car, but that also takes a while. If you hire a coach, this time is quite inefficient.
The room has both air conditioning and underfloor heating. It can get uncomfortably hot, so I had to open the door to feel comfortable. The courtyard is great for kids to play and dig in the snow. Overall, it's pretty good. Although the breakfast selection isn't extensive, it's enough to fill you up.
The biggest issue with the room was that the sink's drain would pool water, and the shower area had severe pooling too. Perhaps there was a design flaw during renovation. I always disinfect before using a bathroom, and when I rinsed the floor with the showerhead, I saw bubbles, which means it wasn't cleaned properly.
I couldn't upload a video because it wasn't over 5 seconds, so I could only provide screenshots for reference.
On the night of check-in, I noticed the water pooling before showering and asked the butler to send someone to fix it. A technician came, and it improved slightly, but the pooling persisted. After checking out, the hotel butler contacted me, and I honestly explained the situation. I hope the hotel takes this seriously and makes improvements.
The room was very nice. Clean and spacious. We arrived at the hotel late at night.
The bed was very comfortable; we were exhausted and slept for four hours.
Parking was easy, with separate parking lots in front and behind. The security guard was very helpful; he pointed out parking spaces to us even late at night and patrolled the parking area.
The hotel includes tickets to Sayram Lake; be sure to tell the staff in advance. You can head directly to the north gate of Sayram Lake in the morning; the tickets are usually delivered on the way. At the north gate, register your license plate at the visitor center and pay a 75 RMB self-driving service fee per person. There weren't many people at the north gate; it was easy to enter.
The hotel provided breakfast, but we left at 7 am and didn't get to eat it.
Hotel near Kashgar Pedestrian Street/People's Square,Kashgar City1.2% of visitors choose this area
GGuest User2025.02.01
The hotel is in the city center and very close to tourist attractions. In this hotel, I experienced elegance and comfortable life. Every corner of the room exudes comfort and warmth. The facilities are complete. The staff met my every need with meticulous care. The fresh and comfortable environment allowed my body and mind to be completely relaxed. Recommended to all friends who pursue quality and comfort.
Very Good
1504 reviews
9.3/10
Price from
DKK 184
per night
Check Availability
See All Hot Springs Hotels in Xinjiang
Latest Reviews for Xinjiang Hotels
See all
9.4/10
Outstanding
AAnonymous UserI checked in on December 31st. That day I had a high fever and couldn't eat anything. Around 10 or 11 am, I called the front desk to ask for a bedtime sweet soup to be delivered to my room. The front desk said it wasn't available yet and they would deliver it when it was available. Around midnight, it still hadn't arrived, so I called the front desk again. They said the kitchen was closed that day and they didn't have any sweet soup… Quite speechless. If they hadn't said they didn't offer it, I would have just ordered takeout. Making someone with a high fever wait for over an hour on an empty stomach is ridiculous!
The next day, the cantaloupe breakfast took almost half an hour to arrive, and then it was gone in seconds. It felt like this hotel hadn't had this many guests in a long time.
The hotel is built on a hillside, and the front desk and rooms are not in the same place. The parking area is far from the rooms, which is quite inconvenient in winter.
Regarding facilities, I booked a lake-view twin room, but there was no coffee table between the two beds. The only place to eat in the room was a dining table, but there were no chairs. I wanted to make hot tea, but there were no tea bags provided in the room.
HHuang-hRoom hygiene: I smelled something as soon as I entered the door. The concierge said that it would be fine if I opened the window for ventilation. I guess it is a common phenomenon. When I entered the bathroom, I found a curly hair on the bathtub, and then I found another one on the toilet. I reported it to the front desk to clean it again, and then we went to take a hot spring bath. As a result, the two foreign objects were still there after we came back from the hot spring bath. I reported it again to the front desk and was told that the room had been cleaned again, which shows that their hygiene standards are there. Finally, the room was arranged to come again and take a hair remover to remove it.
Breakfast: There are many varieties and the supplementary meals are also timely, but there are many people and you need to wait for a seat.
Environment: In the river valley grassland, you can see sheep, horses, and streams on the hillside opposite the door, but there is construction around.
Facilities: The sound insulation of the sewer pipe is not good. It may be that the upstairs is using water. The sound of water in our room on the first floor is very loud. Please be cautious if you have poor sleep and need to go to bed early.
Others: The toiletries in the room were very useful, the outdoor hot spring was not open, mushrooms grew on the chairs in the indoor hot spring, and they were not cleaned. After taking a bath in the hot spring, I couldn't find the service staff to open the cabinet door to get clothes.
Hotel near Nalati Scenic Area/Nalatizhen People's Government, Xinyuan
Price per night fromDKK 921
9.4/10
Outstanding
LLaowangdelvjiIsn't this the garden in my dream? The flowers planted in the boss's homestay are very fond of. It is quite a happy thing to live in such a treasure courtyard during the trip. There are mainly a lot of fruits, but unfortunately they are not mature, otherwise they will be finished for the boss. When chatting with the boss, she said that every tree in the yard and every potted flower were planted by her own hands. Such a homestay run by a person who loves life and has a good heart can feel every detail. She said that doing a homestay is to share the beauty, show the beauty of her heart, and attract guests with the same frequency to stay. The homestay is a bridge to build friendship for her. We also unconsciously ate a handful of dog food. The boss and the proprietress are the first love of each other. The homestay is a gift from the boss to her. Her name is Simeng, and the homestay uses the dream word in her name. My wife turned around and looked at me. I hurriedly said that I had to work hard for such a big gift. It's so good, I saw true love. This is an unexpected little surprise on the way.
AAnonymous UserOMG, my friend recommended this place to me. The hot springs in Shawan are really good in winter.
It was cloudy when we first set out. As time went by, the closer we got to our destination, the clearer it got. Until the sun broke through the clouds, the sky gradually became blue.
Along the way, there were fields covered with snow, and the beautiful scenery of snow-capped mountains in the distance.
The hot springs here are sulfur springs. The outdoor hot springs are surrounded by mountains on three sides. The air is filled with curling water mist and the smell of sulfur.
After putting away the luggage and walking to the hot spring pool, the sky was completely clear. I enjoyed the hot spring while watching the snow-capped mountains. It was a beautiful experience.
It was just that the hotel heating was too hot. It was so hot that I drank 4 or 5 bottles of water and was still thirsty.
AAnonymous UserService: Absolutely fantastic! They helped with my luggage at the entrance and even carried it to my room – incredibly welcoming.
Cleanliness: The room was spotless and very comfortable.
Facilities: Smart technology, heated bathroom, and a hot spring area – just let us know in advance to enjoy it.
Garden-style architecture, a very generous breakfast in the morning, and complimentary snacks and drinks in the room.
GGuest UserBecause of participating in swimming competitions, I arrived in Tacheng by car all the way to the snow and dark. I booked a hotel near the swimming pool in advance. The hotel service is very good, the floor heating is hot, the room is clean, and the humidifier is also equipped. The stay experience is very good. The free breakfast buffet food is quite rich and the nutrition is good. The hotel also has a children's entertainment area, which is friendly with parents and children. We sent Tangquan experience coupons when we were tired and didn't go to the bubble. Many guests took their children to go. It is estimated that it is very comfortable. Because the game needs to photocopy the certificate, I asked the front desk casually, enthusiastically helped to photocopy, ready to pay, the front desk lady said it was free service. Ah! Too intimate, like 👍 This hotel is very cost-effective, highly recommended ❤️
AAilvxingdeMermaidI heard the hotel is quite expensive in summer, so coming in winter during the off-peak season was a good decision. It offers good value for money. If you're staying at the hotel and not planning to visit the Cloudland scenic area, you can ask the hotel butler to register you, and you can enter the park without buying a ticket.
The hotel's ski resort is also decent, with fewer people, making it a good spot to practice skiing. However, the magic carpet takes an awfully long time, which feels like a waste of time. You ski down quickly, but then spend ages on the magic carpet. The intermediate and advanced slopes have a cable car, but that also takes a while. If you hire a coach, this time is quite inefficient.
The room has both air conditioning and underfloor heating. It can get uncomfortably hot, so I had to open the door to feel comfortable. The courtyard is great for kids to play and dig in the snow. Overall, it's pretty good. Although the breakfast selection isn't extensive, it's enough to fill you up.
The biggest issue with the room was that the sink's drain would pool water, and the shower area had severe pooling too. Perhaps there was a design flaw during renovation. I always disinfect before using a bathroom, and when I rinsed the floor with the showerhead, I saw bubbles, which means it wasn't cleaned properly.
I couldn't upload a video because it wasn't over 5 seconds, so I could only provide screenshots for reference.
On the night of check-in, I noticed the water pooling before showering and asked the butler to send someone to fix it. A technician came, and it improved slightly, but the pooling persisted. After checking out, the hotel butler contacted me, and I honestly explained the situation. I hope the hotel takes this seriously and makes improvements.
Hotel near Nalati Scenic Area/Nalatizhen People's Government, Xinyuan
Price per night fromDKK 590
9.4/10
Outstanding
JJiajiachichihehediandianzanI give this hotel 4.5 and my husband gives it 3.5. We both deducted points because the location is a bit remote and there is no takeout.
but! ! ! ! ! ! ! Sisters can rush without thinking! Because I went there during the off-season, I couldn't imagine how busy it would be during the peak season. The scenery of this house is absolutely amazing!
There is a ski resort next to this hotel, but I didn't see many people skiing until I left, and I didn't hear anything at all when I was dozens of meters away. Really quiet!
Dinner at the hotel's restaurant at own expense. It’s really delicious. I highly recommend this restaurant’s steamed chicken. It’s completely different from the big plate chicken. In the transparent restaurant, you can see the chef working hard to make delicious food. It tastes good ~ 100 points. If I must give a little advice: I hope the tofu in the beef soup is silken tofu, that is, tender tofu. People from Jiangsu, Zhejiang and Shanghai don’t quite understand the point of old tofu soup... But the taste is really good. If it is silken tofu, I will give it 10,000 points~
Picture 5 is the small terrace on the balcony. Friends who come here in summer are so lucky. Crying 😭😭😭, he has a terrace at night to look at the mountains and stars, and have some midnight snacks, This is life. It is truly a priceless highlight of life.
Taken casually with a mobile phone without any filters, what a paradise on earth this is. I hope the price won't increase too much next time I go. So beautiful!
If you want a mature business environment nearby, don't choose this one. If you are here for leisure and have high requirements for beautiful scenery, delicious food and good service, you can choose this one without a doubt. Be sure to remember to open your phone and check the direction of the driver's seat about one minute after leaving the hotel. I didn’t take the photo and I really regret it. It was so stunning, the sun shining on the golden mountain!
Sisters, if possible, you must go for this room with a balcony without hesitation. Then they have hot springs, but I didn't go there, so I can't comment. It looked like there was a lot of atmosphere and the private hot springs were pretty high-end. It's best to prepare clothes for bathing. I didn't bring anything, so I didn't go. Otherwise, I could have experienced the beautiful atmosphere of mountains and snow outside the window and life inside the window.
MMenglexingleThe room was very nice. Clean and spacious. We arrived at the hotel late at night.
The bed was very comfortable; we were exhausted and slept for four hours.
Parking was easy, with separate parking lots in front and behind. The security guard was very helpful; he pointed out parking spaces to us even late at night and patrolled the parking area.
The hotel includes tickets to Sayram Lake; be sure to tell the staff in advance. You can head directly to the north gate of Sayram Lake in the morning; the tickets are usually delivered on the way. At the north gate, register your license plate at the visitor center and pay a 75 RMB self-driving service fee per person. There weren't many people at the north gate; it was easy to enter.
The hotel provided breakfast, but we left at 7 am and didn't get to eat it.
GGuest UserThe decoration style of the hotel is very ethnic, the room is super warm, the bedding is very comfortable, and it is very relaxing to soak in a soup after skiing!
The coffee downstairs is also delicious. The store will send a free cup of coffee every day. You can order it directly to the room. The coffee star is super friendly!
The hotel butler team service is super in place, the manager, the front desk and the driver are very enthusiastic, have been helping to take the board bag and luggage, pick up the snow field and the train station unlimited times, go out to eat or go out to play can also pick up, really can go out without the brain to play ~
The dog downstairs is also super cute, enthusiastic puppy, originally came out to play and relax more happy!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.