This stay left a lasting impression on me. The location is excellent, close to the airport. Our room was spacious, the service excellent, the room clean and tidy, and the facilities were new. The breakfast was plentiful and delicious. The staff was friendly and professional, and the experience from check-in to check-out was wonderful. It was excellent value for money. The room was clean and tidy, with a well-organized layout. The bedding was soft and comfortable, and I slept soundlessly. The bathroom had separate wet and dry areas, and the soundproofing was excellent, completely blocking out any outside noise. I used the hotel's gym, which was very new and well-maintained. The breakfast was extensive, combining both Chinese and Western cuisine.
The room was fantastic! It was a private villa with two pools, one outdoors and one in the bathroom. Both were spacious enough to comfortably fit three or four adults. My parents, who are frequent hot spring-goers, immediately recognized the familiar sulfur smell when they turned on the hot spring water and raved about it. Soaking in the outdoor hot spring while it was snowing was incredibly relaxing. The complimentary goodnight milk was also a nice touch. And they even had yak meat and matsutake mushrooms for breakfast, which were absolutely delicious!
The hotel is indeed close to Tianshan Tianchi, which is a plus. There are also the following problems. The facilities are a bit old and need to be renovated. The hot spring water quality is not good, it is very dirty, and the bath towels are hung everywhere. The hotel breakfast does not match the hotel grade. The only thing that tastes good is boiled ramen.
The most important thing is the service. It can be said that the hotel basically has no service. Maybe it is too busy and the service staff are a little emotional, or maybe it is the only hot spring hotel in the surrounding area, but every customer is innocent, and there will always be competitors. I hope the hotel management will pay attention to this issue.
Very satisfied stay experience, the environment is very good, the lobby is large, the front desk service is good, the check-in is fast, the bed is very comfortable, and the breakfast is rich. The experience is very good.
I will give you the copy~, you can take a screenshot before publishing. Trouble, trouble, because we have to send it to the management group for a task.
OMG, my friend recommended this place to me. The hot springs in Shawan are really good in winter.
It was cloudy when we first set out. As time went by, the closer we got to our destination, the clearer it got. Until the sun broke through the clouds, the sky gradually became blue.
Along the way, there were fields covered with snow, and the beautiful scenery of snow-capped mountains in the distance.
The hot springs here are sulfur springs. The outdoor hot springs are surrounded by mountains on three sides. The air is filled with curling water mist and the smell of sulfur.
After putting away the luggage and walking to the hot spring pool, the sky was completely clear. I enjoyed the hot spring while watching the snow-capped mountains. It was a beautiful experience.
It was just that the hotel heating was too hot. It was so hot that I drank 4 or 5 bottles of water and was still thirsty.
I heard the hotel is quite expensive in summer, so coming in winter during the off-peak season was a good decision. It offers good value for money. If you're staying at the hotel and not planning to visit the Cloudland scenic area, you can ask the hotel butler to register you, and you can enter the park without buying a ticket.
The hotel's ski resort is also decent, with fewer people, making it a good spot to practice skiing. However, the magic carpet takes an awfully long time, which feels like a waste of time. You ski down quickly, but then spend ages on the magic carpet. The intermediate and advanced slopes have a cable car, but that also takes a while. If you hire a coach, this time is quite inefficient.
The room has both air conditioning and underfloor heating. It can get uncomfortably hot, so I had to open the door to feel comfortable. The courtyard is great for kids to play and dig in the snow. Overall, it's pretty good. Although the breakfast selection isn't extensive, it's enough to fill you up.
The biggest issue with the room was that the sink's drain would pool water, and the shower area had severe pooling too. Perhaps there was a design flaw during renovation. I always disinfect before using a bathroom, and when I rinsed the floor with the showerhead, I saw bubbles, which means it wasn't cleaned properly.
I couldn't upload a video because it wasn't over 5 seconds, so I could only provide screenshots for reference.
On the night of check-in, I noticed the water pooling before showering and asked the butler to send someone to fix it. A technician came, and it improved slightly, but the pooling persisted. After checking out, the hotel butler contacted me, and I honestly explained the situation. I hope the hotel takes this seriously and makes improvements.
My biggest worry about the high altitude was lack of oxygen, especially since it was my first time there. The room at Banlan had 24-hour oxygen supply, so I slept soundly until dawn without any problems. The room's details were even more surprising: a smart toilet, an air humidifier, and even face masks. As someone who's a bit of a clean freak, I've stayed at this hotel more than anyone else. The bathroom glass door wasn't even wet. The most amazing thing was that the carpets in the public areas and corridors were vacuumed daily. The newly renovated hotel had no unpleasant odors. The front desk service was exceptional; they treated guests like family and were incredibly welcoming. They even gave me special advice on things to be aware of at high altitudes, as if they understood me perfectly. It's a truly perfect hotel, and I would easily recommend it to anyone.
I went to Sailimu Lake to take a break with children, so I took a break in Hot Spring County. The hot spring county is not big. The conditions are just these. At the beginning, I didn’t want to stay in this hotel, because the corridor was a bit dark, the children were timid, and the front desk attitude was still very warm. I didn’t hear that we didn’t go to live and hung up our faces. The hotel on the mountain in Hot Spring County found that it was even worse. The hotel was darker and felt wrong in all aspects. Because there was no popularity in the off-season, I still came back to live in this hotel. 😂
Breakfast is also very good, the chef who makes breakfast is also very enthusiastic to help us warm milk and the like
Facilities: toilet or smart toilet
The room facilities are complete, the service is also very good, and the transportation is very convenient. The room is warmly decorated and the service is attentive, giving people a feeling of being at home. The room is clean and tidy, the bed is comfortable, and the facilities are new and complete. The location is superior, the transportation is convenient, and it is only a stone's throw away from tourist attractions. The hotel has a great location, complete facilities and a very comfortable stay. The surrounding facilities are complete and traveling is very convenient.
The hotel is in the city center and very close to tourist attractions. In this hotel, I experienced elegance and comfortable life. Every corner of the room exudes comfort and warmth. The facilities are complete. The staff met my every need with meticulous care. The fresh and comfortable environment allowed my body and mind to be completely relaxed. Recommended to all friends who pursue quality and comfort.
Outstanding
1475 reviews
9.4/10
Price from
€ 20
per night
Check Availability
See All Hot Springs Hotels in Xinjiang
Latest Reviews for Xinjiang Hotels
See all
9.3/10
Very Good
WWanwuThe room was fantastic! It was a private villa with two pools, one outdoors and one in the bathroom. Both were spacious enough to comfortably fit three or four adults. My parents, who are frequent hot spring-goers, immediately recognized the familiar sulfur smell when they turned on the hot spring water and raved about it. Soaking in the outdoor hot spring while it was snowing was incredibly relaxing. The complimentary goodnight milk was also a nice touch. And they even had yak meat and matsutake mushrooms for breakfast, which were absolutely delicious!
HHuang-hRoom hygiene: I smelled something as soon as I entered the door. The concierge said that it would be fine if I opened the window for ventilation. I guess it is a common phenomenon. When I entered the bathroom, I found a curly hair on the bathtub, and then I found another one on the toilet. I reported it to the front desk to clean it again, and then we went to take a hot spring bath. As a result, the two foreign objects were still there after we came back from the hot spring bath. I reported it again to the front desk and was told that the room had been cleaned again, which shows that their hygiene standards are there. Finally, the room was arranged to come again and take a hair remover to remove it.
Breakfast: There are many varieties and the supplementary meals are also timely, but there are many people and you need to wait for a seat.
Environment: In the river valley grassland, you can see sheep, horses, and streams on the hillside opposite the door, but there is construction around.
Facilities: The sound insulation of the sewer pipe is not good. It may be that the upstairs is using water. The sound of water in our room on the first floor is very loud. Please be cautious if you have poor sleep and need to go to bed early.
Others: The toiletries in the room were very useful, the outdoor hot spring was not open, mushrooms grew on the chairs in the indoor hot spring, and they were not cleaned. After taking a bath in the hot spring, I couldn't find the service staff to open the cabinet door to get clothes.
AAnonymous UserOMG, my friend recommended this place to me. The hot springs in Shawan are really good in winter.
It was cloudy when we first set out. As time went by, the closer we got to our destination, the clearer it got. Until the sun broke through the clouds, the sky gradually became blue.
Along the way, there were fields covered with snow, and the beautiful scenery of snow-capped mountains in the distance.
The hot springs here are sulfur springs. The outdoor hot springs are surrounded by mountains on three sides. The air is filled with curling water mist and the smell of sulfur.
After putting away the luggage and walking to the hot spring pool, the sky was completely clear. I enjoyed the hot spring while watching the snow-capped mountains. It was a beautiful experience.
It was just that the hotel heating was too hot. It was so hot that I drank 4 or 5 bottles of water and was still thirsty.
GGuest UserThis stay left a lasting impression on me. The location is excellent, close to the airport. Our room was spacious, the service excellent, the room clean and tidy, and the facilities were new. The breakfast was plentiful and delicious. The staff was friendly and professional, and the experience from check-in to check-out was wonderful. It was excellent value for money. The room was clean and tidy, with a well-organized layout. The bedding was soft and comfortable, and I slept soundlessly. The bathroom had separate wet and dry areas, and the soundproofing was excellent, completely blocking out any outside noise. I used the hotel's gym, which was very new and well-maintained. The breakfast was extensive, combining both Chinese and Western cuisine.
AAnonymous UserService: Absolutely fantastic! They helped with my luggage at the entrance and even carried it to my room – incredibly welcoming.
Cleanliness: The room was spotless and very comfortable.
Facilities: Smart technology, heated bathroom, and a hot spring area – just let us know in advance to enjoy it.
Garden-style architecture, a very generous breakfast in the morning, and complimentary snacks and drinks in the room.
GGuest UserBecause of participating in swimming competitions, I arrived in Tacheng by car all the way to the snow and dark. I booked a hotel near the swimming pool in advance. The hotel service is very good, the floor heating is hot, the room is clean, and the humidifier is also equipped. The stay experience is very good. The free breakfast buffet food is quite rich and the nutrition is good. The hotel also has a children's entertainment area, which is friendly with parents and children. We sent Tangquan experience coupons when we were tired and didn't go to the bubble. Many guests took their children to go. It is estimated that it is very comfortable. Because the game needs to photocopy the certificate, I asked the front desk casually, enthusiastically helped to photocopy, ready to pay, the front desk lady said it was free service. Ah! Too intimate, like 👍 This hotel is very cost-effective, highly recommended ❤️
GGuest UserWe went back to Duku and stopped at Dushanzi for a rest. We stayed at Bingfeng. We saw the beautiful sunset as soon as we arrived. We were so lucky. The hotel has a beautiful environment. The terrace room we booked can see the snow-capped mountains and deserts. The dinner tasted good at 10 pm when we arrived at the hotel. The service staff were very gentle. We also gave souvenirs when we left the hotel. It was a great experience. I recommend it.
AAilvxingdeMermaidI heard the hotel is quite expensive in summer, so coming in winter during the off-peak season was a good decision. It offers good value for money. If you're staying at the hotel and not planning to visit the Cloudland scenic area, you can ask the hotel butler to register you, and you can enter the park without buying a ticket.
The hotel's ski resort is also decent, with fewer people, making it a good spot to practice skiing. However, the magic carpet takes an awfully long time, which feels like a waste of time. You ski down quickly, but then spend ages on the magic carpet. The intermediate and advanced slopes have a cable car, but that also takes a while. If you hire a coach, this time is quite inefficient.
The room has both air conditioning and underfloor heating. It can get uncomfortably hot, so I had to open the door to feel comfortable. The courtyard is great for kids to play and dig in the snow. Overall, it's pretty good. Although the breakfast selection isn't extensive, it's enough to fill you up.
The biggest issue with the room was that the sink's drain would pool water, and the shower area had severe pooling too. Perhaps there was a design flaw during renovation. I always disinfect before using a bathroom, and when I rinsed the floor with the showerhead, I saw bubbles, which means it wasn't cleaned properly.
I couldn't upload a video because it wasn't over 5 seconds, so I could only provide screenshots for reference.
On the night of check-in, I noticed the water pooling before showering and asked the butler to send someone to fix it. A technician came, and it improved slightly, but the pooling persisted. After checking out, the hotel butler contacted me, and I honestly explained the situation. I hope the hotel takes this seriously and makes improvements.
GGuest UserI went to Sailimu Lake to take a break with children, so I took a break in Hot Spring County. The hot spring county is not big. The conditions are just these. At the beginning, I didn’t want to stay in this hotel, because the corridor was a bit dark, the children were timid, and the front desk attitude was still very warm. I didn’t hear that we didn’t go to live and hung up our faces. The hotel on the mountain in Hot Spring County found that it was even worse. The hotel was darker and felt wrong in all aspects. Because there was no popularity in the off-season, I still came back to live in this hotel. 😂
Breakfast is also very good, the chef who makes breakfast is also very enthusiastic to help us warm milk and the like
Facilities: toilet or smart toilet
GGuest UserCome to Altay to play by chance on the platform to see the photos of this hotel on the platform, I feel that the design and decoration are very tasteful. After I checked in, I found that the real thing was exactly the same as the promotional photos and I even felt better! Because this hotel makes me feel different, the boss in addition to the dedication in the decoration and the intimate service of our housekeeper after the stay, such as the breakfast housekeeper will ask us in advance about what time we will get up and help us prepare in advance, but also intimately sent hot coffee! Also helped me introduce how Altay can play and we can go to Hemu from the entrance of the Ayu Highway not far away. In short, if you take the Ayu Highway, you can live here as the best choice. There is also a Nogaite village around to go shopping.
In addition, we are a big bed room, really big, I feel that the room is about 60 square meters, can work, there is a big bubble pool to take a bath, our room is still a big floor-to-ceiling window, winter can see the outside snow scene through the window, bonfire, fireworks, Super romantic and the experience of the hotel I used to live in is really different! Especially good! Come back next time! By the way, the room number we booked is 209!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.