Hot Springs Hotels in Minas Gerais, Brazil

O hotel tem uma estrutura fantástica, nostálgica, que remete à bonança do período de sua inauguração, em 1929. No entanto o atendimento tem deixado a desejar, vê-se que falta treinamento aos funcionários para a categoria do hotel. Além disso falta zelo na manutenção das instalações. Em minha última hospedagem, por exemplo, não tive televisão disponível porque o cabo coaxial da tv encontrava-se partido, e como só percebi isso no período noturno de um domingo não seria possível o reparo. A fechadura do banheiro estava estragada, e substituíram-na por um trinco completamente deslocado da estrutura e decoração antiga do quarto. Os edredons disponíveis no quarto eram diferentes um do outro e de baixa qualidade, o que demonstra que a administração do Hotel está interessada em economizar ao extremo. Apesar disso a hospedagem é sempre prazerosa em um prédio histórico tombado que nos remete à riqueza da cidade no auge do ciclo cafeeiro no século passado. O café da manhã é inigualável!

They said they had not received the card and had already been charged. So I stayed up for more than an hour until someone more wise sent me in to then resolve with Trip. Then they gave me a room whose window opened in front of a wall, a huge hotel, I went to ask for a change, and the receptionist told me that it was the trip room that another would have to pay. I found it very gross.

Perfect service ，amazing hot spring ,special food ! I really enjoy it !

I enjoyed a lot, very pleasant place, well located and clean, I'll surely return to it!!

Good morning coffee Good suite Reasonable leisure area Reclamation: The hotel has to put a protection in the doors of the suites, the door noise hitting the whole time is very uncomfortable

The rest of the world is a good one for my 13-year-old son. Maîtrise Vavá and his team are very careful and proactive... staff at the bar... tds MT good... special: Sara, Gustavo, Samuel, Isabel. Gabriel discovery of Vavá... a kindness and joy nothing... we will miss.

Hotel for the value and perfect location is a great breakfast, but it was desired in the cleaning item of the heated and jacuzzi covered pools and the item of sauna lacking lighting and the door of it is not the right, not warm. Item parking great service of the manufacturers but regarding the reception service could be more effective as fast as and in the checkout there was a order to be delivered and we made the closure we left the hotel and we had to return and ask for it it was not informed by the reception that it had already been delivered and was available to withdraw a failure .